Shell Shock Seafood House

I love this place. Great food. Lovely ambience and excellent service.

Atmosphere: 5

Food: 5

Service: 5

Came in today to eat with a friend, i was greeted by the same lady that always seats every customer that comes in. I said hello to the employee and she did not speak to me. Me and my friend were sat next to another lady in a corner close to the bar. Upon being seated i asked the employee how she was doing and i was rudely ignored. So i tried to say it again thinking she may have not heard me after a second time of no response i realized she was ignoring me. She took our orders with little to no words on confirming if she had our orders correct (our order was wrong). We then waited about 7 mins and all of our food came out at once. The clam chowder was good but when it came down to the overpriced seafood bag it was almost as if the food was already made or just thrown together. The corn on the cob wasn't properly cooked. The crawfish was EXTREMELY dry. The boiled eggs were overpriced and quite disgusting. While we were eating we notice a couple come into the place to eat as well. They were greeted by the same woman who greeted us only this time she had a great smile. She seated them and constantly made sure she went back to their table to check on them and to make sure they didnt need anything else meanwhile she never came back to our table to check on us to see if we needed anything. (Which we did) we needed to correct our order. I am currently in the restaurant typing this review. I am still seated and i have yet to be helped with my order. This is now my 3rd time here with the same experience. I will not come back as i now know i have been racially profiled everytime. If you made it this far you have now read that ShellShock discriminates against brown colored people. Originally i wanted to add that i am a black woman but i didnt want my message to be looked over. Please dont expect the best service from this place if you are black.

Atmosphere: 1

Food: 2

Service: 1

Very nice place to eat Friendly staff

Atmosphere: 5

Food: 5

Service: 5

I would give 0 for service of the staff.

Atmosphere: 1

Food: 1

Service: 1

The food was good but the service was really bad. No service at all. The waitress was not paying attention. Not attentive. Once she dropped the food, she never came back to the table.

Atmosphere: 1

Food: 3

Service: 1

Fried catfish and that secret sauce boi straight boomin!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: House Special Sauce

Yummy Clam chowder have pictures

Food: 5

We did the House Special seasoning bowl and I will say this was the most bland food I have ever had in my life. I have no idea why but the seafood boil sauce tasted like Tomato paste. Even the clumps of the seasoning had barely any taste. I don’t even know how this is possible. Atmosphere was cool though.

Atmosphere: 5

Food: 1

Service: 2

Debit card payers BEWARE

Food amazing 10/10
Service 4/10, Steven was our server, 0 hospitality. Forgot our drinks, however we still paid a substantial cash tip.

Steven charged my debit card an extra 29$ for a tip that was NOT authorized. Our total was 178.58
May 26 2025 . Table F3. Upon checking my bank account today the total that was actually charged was 207.58 . I do have my receipt still. And i would appreciate a refund of my money ASAP. I have called the store but to no regard from their none customer service friendly associates I got nowhere.

Update: 6/1/25

Spoke to Ashley the manager whom is providing a refund of the unauthorized tip charged to my debit card by server Steven. However, it appears that they are all family and Steven will seek no repercussions to unlawfully charging a tip to my debit card AFTER we left the place of business. Debit card users please keep your receipts and double check your charges. Especially if you’re a cash tipper like us. They lost a customer over a huge mistake.

Atmosphere: 3

Food: 5

Service: 2

I absolutely love this place me being from Louisiana it as close to home I can get

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: House Special Sauce, Sausage, Combo 2, Snow Crab, Snow Crab Legs, Fried Oysters, Dungeness Crab, Seafood Boil

The creole sauce is sooo good. Meaty Dungeness crab

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: House Special Sauce, Combo 2, Cajun Fries with Cheese, Dungeness Crab

The music was jamming, the service was superb, and the food was absolutely amazing and delicious. Highly recommend if you like seafood. Thanks again!

Atmosphere: 5

Food: 5

Service: 5

We were really looking forward to dining at Shell Shock Seafood House, but unfortunately, our experience was incredibly disappointing. From the start, the staff seemed indifferent to us, and we had to flag them down more than once just to get any attention. When they did finally come over, they seemed irritated and acted as if we were bothering them, which made the whole situation uncomfortable.

What made it worse was that it felt like we were being treated differently because we don’t speak English fluently. We noticed other tables getting much better service while we were left waiting, and when the staff did approach us, it felt passive-aggressive, as if we were less important. We came in hoping for a nice meal and left feeling disrespected and disappointed. This kind of service is unacceptable, and we won’t be coming back.

Atmosphere: 1

Food: 1

Service: 1

Dietary restrictions: They were respectful of the dietary restrictions of some of us (lol) and that is awesome! The service and atmosphere was wonderful! Garlic noodles, yaaas!

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Soft Shell Crab and Chicken Strips, Sausage, Garlic Noodle

Super bad service it was hard to order waitress was no help at all when ask for advice on Best thing in the menu paid $80 for oily crawfish and five shrimp and sausages. Oh and there was only two corns. never go here again, unless you wanna waste your time and money

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Combo 2