Worst customer service!!! No greetings , no smile on face .
Service: 1
Jasmanika Robinson
The establishment is very clean & quiet but the order was wrong. I asked for a specific drink & it wasn't made how I asked. I'm very disappointed & I won't come back to this establishment again
Atmosphere: 1
Food: 1
Service: 2
Brandon Steweart Rojas
I tipped her and it was a nice interaction but she literally forgot half of my order and didn’t ask me for my name. Sometimes store is full and I get it, but I was in a hurry and that wasn’t too good for me
Atmosphere: 4
Food: 5
Service: 2
Recommended dishes: Caramel Fappr
Shizuka Fung
Knowing the area, I’m appreciative that the staff makes an effort to keep the location clean and inviting for guests. The restroom is clean, and food and drinks are served fast.
I would like to especially give a shoutout to the cashier Emani who is so lovely. She has a very positive attitude, is welcoming, and professional. Thank you, Emani!
Atmosphere: 5
Food: 5
Service: 5
M Luke
Ok service but they have to keep the tables and floor clean. Always messy.
Elena Ortiz
The place is dirty and especially the bathroom it’s very dirty and it looks disgusting
Atmosphere: 2
Food: 2
Service: 1
Martin Schlenker
I notice that this team at Starbucks is a little slower getting orders out to customers than other locations I am familiar with. Every Starbucks gets busy, but at this one the employees seem to be more social behind the counter amongst themselves during busy hours. Inside the store, it’s not as clean as a lot of other Starbucks I know of, but it is bearable.
Atmosphere: 3
Food: 4
Service: 3
Melissa Abalos
This review is primarily for the beverage and inside the store. Everytime we visit this store, it is always dirty (floor, table, condiments section, bathroom). My husband and ordered the dragonfruit lemonade and had no issues. But the java chip frappuccino gave me a stomach ache, and my son who just sips of the drink had diarrhea for 2 full days. Will not recommend this SB location and will NEVER order here again. I can only imagine how filthy the work station is here.
Bad customer service. They didn’t even make my drink correct. Tasted like a cup of cinnamon with a splash of milk.
Atmosphere: 1
Food: 1
Service: 1
Deliha Mendoza
Borrow was great ! Excellent customer service, and helped me with that ap since I was new to it ! Thanks again
Atmosphere: 5
Food: 5
Service: 5
TAgar
Long wait and and my food was ready and the packet was on food counter at back and no one called me for 30 minutes
Service: 1
James Conner
Starbucks on Jackson Street in Hayward maintains the high standards set by the chain. With its welcoming atmosphere and friendly staff, it's the perfect spot to grab your favorite coffee or tea. The location is convenient for both locals and commuters alike, making it a popular choice for a quick pick-me-up or a relaxing break. While it can get busy during peak hours, the efficient service ensures you won't have to wait long for your order. Whether you're popping in for your morning caffeine fix or winding down in the afternoon, Starbucks on Jackson Street is sure to satisfy your cravings.
Today experience was horrible for me to be spending my hard earned money on coffee and a cheese sandwich I could at least get a good morning or a good experience, please do better they didn't have name tags or else I would have posted the workers name
Get your coffee folks!
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Chocolate Croissant, Avocado Spread
This was one of the better ones
Atmosphere: 5
Food: 5
Service: 5
Worst customer service!!! No greetings , no smile on face .
Service: 1
The establishment is very clean & quiet but the order was wrong. I asked for a specific drink & it wasn't made how I asked. I'm very disappointed & I won't come back to this establishment again
Atmosphere: 1
Food: 1
Service: 2
I tipped her and it was a nice interaction but she literally forgot half of my order and didn’t ask me for my name. Sometimes store is full and I get it, but I was in a hurry and that wasn’t too good for me
Atmosphere: 4
Food: 5
Service: 2
Recommended dishes: Caramel Fappr
Knowing the area, I’m appreciative that the staff makes an effort to keep the location clean and inviting for guests. The restroom is clean, and food and drinks are served fast.
I would like to especially give a shoutout to the cashier Emani who is so lovely. She has a very positive attitude, is welcoming, and professional. Thank you, Emani!
Atmosphere: 5
Food: 5
Service: 5
Ok service but they have to keep the tables and floor clean. Always messy.
The place is dirty and especially the bathroom it’s very dirty and it looks disgusting
Atmosphere: 2
Food: 2
Service: 1
I notice that this team at Starbucks is a little slower getting orders out to customers than other locations I am familiar with. Every Starbucks gets busy, but at this one the employees seem to be more social behind the counter amongst themselves during busy hours. Inside the store, it’s not as clean as a lot of other Starbucks I know of, but it is bearable.
Atmosphere: 3
Food: 4
Service: 3
This review is primarily for the beverage and inside the store. Everytime we visit this store, it is always dirty (floor, table, condiments section, bathroom). My husband and ordered the dragonfruit lemonade and had no issues. But the java chip frappuccino gave me a stomach ache, and my son who just sips of the drink had diarrhea for 2 full days. Will not recommend this SB location and will NEVER order here again. I can only imagine how filthy the work station is here.
Atmosphere: 1
Food: 1
Service: 2
Restaurantji Recommends
Bad customer service. They didn’t even make my drink correct. Tasted like a cup of cinnamon with a splash of milk.
Atmosphere: 1
Food: 1
Service: 1
Borrow was great ! Excellent customer service, and helped me with that ap since I was new to it ! Thanks again
Atmosphere: 5
Food: 5
Service: 5
Long wait and and my food was ready and the packet was on food counter at back and no one called me for 30 minutes
Service: 1
Starbucks on Jackson Street in Hayward maintains the high standards set by the chain. With its welcoming atmosphere and friendly staff, it's the perfect spot to grab your favorite coffee or tea. The location is convenient for both locals and commuters alike, making it a popular choice for a quick pick-me-up or a relaxing break. While it can get busy during peak hours, the efficient service ensures you won't have to wait long for your order. Whether you're popping in for your morning caffeine fix or winding down in the afternoon, Starbucks on Jackson Street is sure to satisfy your cravings.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Horizon Chocolate Organic Milk
Today experience was horrible for me to be spending my hard earned money on coffee and a cheese sandwich I could at least get a good morning or a good experience, please do better they didn't have name tags or else I would have posted the workers name
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