Starbucks

245 W Jackson St, Hayward
(510) 670-0173

Recent Reviews

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Preet Singh 96

Waited 30 minutes and my caramel ribbon crunch tasted like a macchiato… sad :(

Atmosphere: 2

Food: 1

Service: 1

Samarjit Singh

positive staff mentality and drinks were good

Atmosphere: 4

Food: 4

Service: 4

Jason

As a paying customer I went to use the bathroom and it was disgusting with poop everywhere and on the ground and the management refused to open the other restroom. Didn’t even make my drink right in the meantime. Rude and apathetic.

It’s Me Human

Terrible morning shift employee about to wash my hand and order something stopped me for using the restroom.

Atmosphere: 1

Food: 1

Service: 1

TANZANIA BROWN

excellent service always!

Karnika Advani

Get your coffee folks!

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Chocolate Croissant, Avocado Spread

nicholas cash

This was one of the better ones

Atmosphere: 5

Food: 5

Service: 5

sabina pokharel

Worst customer service!!! No greetings , no smile on face .

Service: 1

Jasmanika Robinson

The establishment is very clean & quiet but the order was wrong. I asked for a specific drink & it wasn't made how I asked. I'm very disappointed & I won't come back to this establishment again

Atmosphere: 1

Food: 1

Service: 2

Brandon Steweart Rojas

I tipped her and it was a nice interaction but she literally forgot half of my order and didn’t ask me for my name. Sometimes store is full and I get it, but I was in a hurry and that wasn’t too good for me

Atmosphere: 4

Food: 5

Service: 2

Recommended dishes: Caramel Fappr

Shizuka Fung

Knowing the area, I’m appreciative that the staff makes an effort to keep the location clean and inviting for guests. The restroom is clean, and food and drinks are served fast.

I would like to especially give a shoutout to the cashier Emani who is so lovely. She has a very positive attitude, is welcoming, and professional. Thank you, Emani!

Atmosphere: 5

Food: 5

Service: 5

M Luke

Ok service but they have to keep the tables and floor clean. Always messy.

Elena Ortiz

The place is dirty and especially the bathroom it’s very dirty and it looks disgusting

Atmosphere: 2

Food: 2

Service: 1

Martin Schlenker

I notice that this team at Starbucks is a little slower getting orders out to customers than other locations I am familiar with. Every Starbucks gets busy, but at this one the employees seem to be more social behind the counter amongst themselves during busy hours. Inside the store, it’s not as clean as a lot of other Starbucks I know of, but it is bearable.

Atmosphere: 3

Food: 4

Service: 3

Melissa Abalos

This review is primarily for the beverage and inside the store. Everytime we visit this store, it is always dirty (floor, table, condiments section, bathroom). My husband and ordered the dragonfruit lemonade and had no issues. But the java chip frappuccino gave me a stomach ache, and my son who just sips of the drink had diarrhea for 2 full days. Will not recommend this SB location and will NEVER order here again. I can only imagine how filthy the work station is here.

Atmosphere: 1

Food: 1

Service: 2

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