Dirty stations and slow service. Only one barista. Then another came out long line. Unacceptable. I told them to clean the stations. They did but it should look regardless.
Atmosphere: 3
Food: 3
Service: 3
Truth Integrity
I will be honest the first time I have this location a really bad receive because I had a bad experience with them giving me a drink that I had an allergic reaction too. I was so frustrated I asked to speak to a manager. And let me tell you they have the best manager I have ever met! She more than took care of my issue and she helped me to really love this location.Ms, Joby Is the most humble and understanding manager, she will go as far as to get on her hands and knees and assist all her staff. The world need more leadership like this! I am more than impressed with the service. Today Ms. Joby took care of my needs and i am so grateful to have been assisted by her! They have much integrity here!
Atmosphere: 5
Food: 5
Service: 5
Carrie Adams
Amazing staff, super helpful!! So kind and patient and made excellent drinks. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Jeanette Ramirez
Tried calling the store, nothing. I would rate 0 stars if I could . They messed up my order twice. They literally made the latte into a frappe but when I got my drink, it was a bunch of pieces of little ice. That’s not a Frappuccino. If maybe they would be more concentrated in making the correct item, we wouldn’t have to write these reviews. What a waste of money and the young lady told me she can be redoing the drinks. It’s not my problem she can’t make drinks right the 1st time. Save time and money and go to your usual location where they won’t mess up your order.
Atmosphere: 1
Service: 1
shekhar agrawal
My baby was very hungry and crying. I asked the Starbucks person that if I buy the horizon milk from the Starbucks, would you able to steam it. After all they steam milk every minute. I got it done from 9 out of 10 times from different Starbucks in the past. But this person was like “nahhh I won’t do it” and just saw my baby crying.You can’t separate business and values IMO
Service: 1
Anthony
How about the staff spend less time talking and chatting about things to their friends / coworkers off to the side and focus on getting orders out? 4 people on staff and 10 minutes for a frap?
Atmosphere: 1
Food: 2
Service: 1
Elizabeth V. Jarema
This is definitely a place where customers are not important.
Ashok Jebaraj
The Iced Caramel Macchiato was just milk and coffee completely mixed and tasted more milk than a coffee. It was hard to ask them to make it again since there were 2 individuals and the wait time was about 30 mins. Tasted terrible, bad service and wasted time. Do not recommend.
Tbag104
The service was not great but they made great drinks!
Ena Jara de Feijoo
Bad service, around 1pm 12/19/21 coffee was cool and do not listen the requests size, sugar o no sugar milk o no milk.looks like they don't get paid enough, 50 min wrong line to pick up the coffee and the desk watch every one fault, we request more milk and they don't listen again is more ignore every one for any request. We are in Hayward latino city one block from Home Depot. Now I will call to channel 7 discrimination is not accepted in Hayward Ca.
Come on people update your times I went there 3/9/21 around 7:47 pm and it was closed when it shows online that your close at 9:00 pm
Alfonso Duarte
(Translated by Google) Terrible service and they never have anything I always come here and there is never anything(Original)Pésimo servicio y nunca tienen nada siempre vengo aquí y nunca hay nada
Kisha Clark
Nice service spinach feta wrap was hot and fresh
miguel martinez
Come on people update your times I went there 3/9/21 around 7:47 pm and it was closed when it shows online that your close at 9:00 pm
errol cuizon
Stacey the name of the barista is rude and unprofessional! I hope the management will call her attention. I frequently visit this branch every Wednesday morning and this Stacey stares at me head to food every time I’m there. I really want to confront her but just to avoid chaos thus I’m making this review.
Dirty stations and slow service. Only one barista. Then another came out long line. Unacceptable. I told them to clean the stations. They did but it should look regardless.
Atmosphere: 3
Food: 3
Service: 3
I will be honest the first time I have this location a really bad receive because I had a bad experience with them giving me a drink that I had an allergic reaction too. I was so frustrated I asked to speak to a manager. And let me tell you they have the best manager I have ever met! She more than took care of my issue and she helped me to really love this location.Ms, Joby Is the most humble and understanding manager, she will go as far as to get on her hands and knees and assist all her staff. The world need more leadership like this! I am more than impressed with the service. Today Ms. Joby took care of my needs and i am so grateful to have been assisted by her! They have much integrity here!
Atmosphere: 5
Food: 5
Service: 5
Amazing staff, super helpful!! So kind and patient and made excellent drinks. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Tried calling the store, nothing. I would rate 0 stars if I could . They messed up my order twice. They literally made the latte into a frappe but when I got my drink, it was a bunch of pieces of little ice. That’s not a Frappuccino. If maybe they would be more concentrated in making the correct item, we wouldn’t have to write these reviews. What a waste of money and the young lady told me she can be redoing the drinks. It’s not my problem she can’t make drinks right the 1st time. Save time and money and go to your usual location where they won’t mess up your order.
Atmosphere: 1
Service: 1
My baby was very hungry and crying. I asked the Starbucks person that if I buy the horizon milk from the Starbucks, would you able to steam it. After all they steam milk every minute. I got it done from 9 out of 10 times from different Starbucks in the past. But this person was like “nahhh I won’t do it” and just saw my baby crying.You can’t separate business and values IMO
Service: 1
How about the staff spend less time talking and chatting about things to their friends / coworkers off to the side and focus on getting orders out? 4 people on staff and 10 minutes for a frap?
Atmosphere: 1
Food: 2
Service: 1
This is definitely a place where customers are not important.
The Iced Caramel Macchiato was just milk and coffee completely mixed and tasted more milk than a coffee. It was hard to ask them to make it again since there were 2 individuals and the wait time was about 30 mins. Tasted terrible, bad service and wasted time. Do not recommend.
The service was not great but they made great drinks!
Bad service, around 1pm 12/19/21 coffee was cool and do not listen the requests size, sugar o no sugar milk o no milk.looks like they don't get paid enough, 50 min wrong line to pick up the coffee and the desk watch every one fault, we request more milk and they don't listen again is more ignore every one for any request. We are in Hayward latino city one block from Home Depot. Now I will call to channel 7 discrimination is not accepted in Hayward Ca.
Restaurantji Recommends
Come on people update your times I went there 3/9/21 around 7:47 pm and it was closed when it shows online that your close at 9:00 pm
(Translated by Google) Terrible service and they never have anything I always come here and there is never anything(Original)Pésimo servicio y nunca tienen nada siempre vengo aquí y nunca hay nada
Nice service spinach feta wrap was hot and fresh
Come on people update your times I went there 3/9/21 around 7:47 pm and it was closed when it shows online that your close at 9:00 pm
Stacey the name of the barista is rude and unprofessional! I hope the management will call her attention. I frequently visit this branch every Wednesday morning and this Stacey stares at me head to food every time I’m there. I really want to confront her but just to avoid chaos thus I’m making this review.
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