Wow, not surprised by the other negative reviews here. As of today, 7/21/25, there’s an average of 2.9/5 stars. My experience has been the same when I’ve visited. The owner was very rude and unfortunately lacks customer service. She was also very stingy with the ingredients….you would have thought I asked for “light lettuce” and “light onion,” etc. I had to ask for extra of every ingredient just for it to be average from other Subway locations. Lastly, the their hours state they close at 9:30pm, yet multiple times I’ve tried to come around 8:30pm, and they’re already closed with all of the lights turned off. It’s just so unreliable. I will not be frequenting this location anymore.
Atmosphere: 1
Food: 2
Service: 1
Truth Taylor
If I could give this location zero stars that probably would be more accurate. First off when I asked if they took coupons the lady working there told me I could only order certain sandwiches with the coupon even tho that's not what the coupon said... Which the coupon does actually specify what sandwiches are excluded from the use of that coupon... First red flag. Second red flag was her inability to follow specific instructions when given to her multiple times... I explained to the lady that I was pregnant and needed just my meat warmed for safety purposes and I had to keep reiterating that to her. The third red flag was the lack of meat that was supposed to actually be on the sandwich that I ordered... The fourth red flag was her horrible customer service towards us and her attitude which was probably filthier than any public restroom I ever been in in my life... Which I think was due to the fact that we were using a coupon... Not to mention a gentleman of her own kind came in right after us and was offered options she didn't even bother mentioning to us 😮💨😡 And the last red flag was the fact that she didn't close the containers to the meat which you can't see until you get to the register after your food has already been completed. It is safe to say I will not be returning to this location because boooooooooooooooooooo 👎🏾
(Photos of what my sandwich looked like and a menu photo of what is was supposed to look like: #15 Titan Turkey)
P.S. No public restroom for pregnant, disabled or seniors.
Atmosphere: 1
Food: 1
Service: 1
Mz. D Davis
We had a coupon and was told you can only get certain sandwiches (which it does not state that on the coupon and was told it was at the discretion of the store 🤔) My daughter ordered 2 foot long turkey sandwiches it had 3 open slices of turkey, a sprinkle of grated cheese. Pickles were brownish orange. I WILL NEVER PATRONIZE THIS SUBWAY AGAIN. EAT AT YOUR OWN RISK...... By the way I even had heartburn after trying to eat 1/2 of the sandwich. 😡
Atmosphere: 1
Food: 1
Service: 1
Anshad Rahman
Attention needed from store manager.
I spent more than 30 minutes in the store; the employee was on the phone for the entire time. She kept talking on the phone while making the sandwiches as well. It's so weird and disgusting. Try to keep the brand reputation. This kind of employee will destroy the name of Sunway.
Time of visit: 07/05/25. 11:30 am to 12.10 pm
Im not recommending this store.
Service: 1
Prasanthi Guntupalli
It doesn’t even take 2 sec to give a Togo cover. And the lady who is working there makes me wait till she serves 4 to 5 people.
Atmosphere: 4
Food: 3
Service: 1
Wanyi Song
Super rude and bad attitude, complained about my order non stop while making them. Is Subway okay with it?
Atmosphere: 1
Food: 2
Service: 1
Raudel Villanueva
This location is horrible had tons of roaches ,one even climbed over my foot, customer service was even worse. DO NOT EAT HERE!!!
Atmosphere: 1
Food: 1
Service: 1
Newton Ware (Khoufu)
Went early in the day, daid I was ordering the meal of the day. After making the samdwich, before checkout, she said the drink machine was empty and I had to pay 50 cents extra to get a bottled drink. At that point, it was too late to change my mind about what I wanted. I didn't feel I had a choice but to pay a little extra for the soda or a bit more extra to cancel the meal deal. That should absolutely be brought up before making the sandwich, and/or offer the bottled drink or some other replacement for no extra charge.
Parking: 2 hour parking limit
Atmosphere: 5
Food: 5
Service: 3
TP
This subway location is clearly unsanitary. I found a staple in my sandwich. Thankfully I didn’t eat it because I am pregnant. This location needs to be investigated
I ordered 2 foot long of the boss which includes meatball & pepperoni and the first thing the lady asked was if I was using a coupon. I asked if it made a difference she said yes she would take coupon but not include the pepperoni and I said every other subway I order that with coupon because it's not excluded then she said she don't take coupons at that location so I said thank you and will take my business elsewhere and never return there with or without coupon.
Atmosphere: 1
Food: 1
Service: 1
Yessica Ayala
Really bad service, racism, and they always think you are stealing from them even though you are there to bu.
Francisco Ramos
I order 3 chicken sandwiches online. When I received my order and look my sandwiches inside only put vegetables, one or two small pieces of chicken. If not good I pay for my order, pay for delivered and tips, and received this sandwiches empty of chicken only vegetables is bad experience for me. Subway workers it no good services in this location.
Wow, not surprised by the other negative reviews here. As of today, 7/21/25, there’s an average of 2.9/5 stars. My experience has been the same when I’ve visited. The owner was very rude and unfortunately lacks customer service. She was also very stingy with the ingredients….you would have thought I asked for “light lettuce” and “light onion,” etc. I had to ask for extra of every ingredient just for it to be average from other Subway locations. Lastly, the their hours state they close at 9:30pm, yet multiple times I’ve tried to come around 8:30pm, and they’re already closed with all of the lights turned off. It’s just so unreliable. I will not be frequenting this location anymore.
Atmosphere: 1
Food: 2
Service: 1
If I could give this location zero stars that probably would be more accurate.
First off when I asked if they took coupons the lady working there told me I could only order certain sandwiches with the coupon even tho that's not what the coupon said... Which the coupon does actually specify what sandwiches are excluded from the use of that coupon... First red flag.
Second red flag was her inability to follow specific instructions when given to her multiple times... I explained to the lady that I was pregnant and needed just my meat warmed for safety purposes and I had to keep reiterating that to her. The third red flag was the lack of meat that was supposed to actually be on the sandwich that I ordered... The fourth red flag was her horrible customer service towards us and her attitude which was probably filthier than any public restroom I ever been in in my life... Which I think was due to the fact that we were using a coupon... Not to mention a gentleman of her own kind came in right after us and was offered options she didn't even bother mentioning to us 😮💨😡
And the last red flag was the fact that she didn't close the containers to the meat which you can't see until you get to the register after your food has already been completed.
It is safe to say I will not be returning to this location because boooooooooooooooooooo 👎🏾
(Photos of what my sandwich looked like and a menu photo of what is was supposed to look like: #15 Titan Turkey)
P.S. No public restroom for pregnant, disabled or seniors.
Atmosphere: 1
Food: 1
Service: 1
We had a coupon and was told you can only get certain sandwiches (which it does not state that on the coupon and was told it was at the discretion of the store 🤔) My daughter ordered 2 foot long turkey sandwiches it had 3 open slices of turkey, a sprinkle of grated cheese. Pickles were brownish orange. I WILL NEVER PATRONIZE THIS SUBWAY AGAIN. EAT AT YOUR OWN RISK...... By the way I even had heartburn after trying to eat 1/2 of the sandwich. 😡
Atmosphere: 1
Food: 1
Service: 1
Attention needed from store manager.
I spent more than 30 minutes in the store; the employee was on the phone for the entire time. She kept talking on the phone while making the sandwiches as well. It's so weird and disgusting. Try to keep the brand reputation. This kind of employee will destroy the name of Sunway.
Time of visit: 07/05/25. 11:30 am to 12.10 pm
Im not recommending this store.
Service: 1
It doesn’t even take 2 sec to give a Togo cover. And the lady who is working there makes me wait till she serves 4 to 5 people.
Atmosphere: 4
Food: 3
Service: 1
Super rude and bad attitude, complained about my order non stop while making them. Is Subway okay with it?
Atmosphere: 1
Food: 2
Service: 1
This location is horrible had tons of roaches ,one even climbed over my foot, customer service was even worse. DO NOT EAT HERE!!!
Atmosphere: 1
Food: 1
Service: 1
Went early in the day, daid I was ordering the meal of the day. After making the samdwich, before checkout, she said the drink machine was empty and I had to pay 50 cents extra to get a bottled drink. At that point, it was too late to change my mind about what I wanted. I didn't feel I had a choice but to pay a little extra for the soda or a bit more extra to cancel the meal deal. That should absolutely be brought up before making the sandwich, and/or offer the bottled drink or some other replacement for no extra charge.
Parking: 2 hour parking limit
Atmosphere: 5
Food: 5
Service: 3
This subway location is clearly unsanitary. I found a staple in my sandwich. Thankfully I didn’t eat it because I am pregnant. This location needs to be investigated
They charge me extra money, salads not fresh
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Nice lady. Total hygienic food
Atmosphere: 5
Food: 5
Service: 5
Excellent experience with girl in the evening.
Atmosphere: 5
Food: 5
Service: 5
I ordered 2 foot long of the boss which includes meatball & pepperoni and the first thing the lady asked was if I was using a coupon. I asked if it made a difference she said yes she would take coupon but not include the pepperoni and I said every other subway I order that with coupon because it's not excluded then she said she don't take coupons at that location so I said thank you and will take my business elsewhere and never return there with or without coupon.
Atmosphere: 1
Food: 1
Service: 1
Really bad service, racism, and they always think you are stealing from them even though you are there to bu.
I order 3 chicken sandwiches online. When I received my order and look my sandwiches inside only put vegetables, one or two small pieces of chicken. If not good I pay for my order, pay for delivered and tips, and received this sandwiches empty of chicken only vegetables is bad experience for me. Subway workers it no good services in this location.
Food: 1
Service: 1
Loading...