Wingstop
19641 Hesperian Blvd, Hayward
(510) 274-5835
Recent Reviews
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Came into today to have a date with my wife and daughter accidentally order spicy wings for my daughter and went back to the counter and got my food replaced in minutes I give em 5 stars for the correction I know we came off a little confrontation but I'm glad y'all helped us
Food: 5
They never answer the phones , I ordered here may 27th at 10am and the lady never gave me the dips I paid for. And when I call no one answers I just left and there was a short Mexican dude with short hair and a Mexican lady and a Mexican guy just walked in with a ponytail so none of them can answer the phone while they’re in the morning when they messed up my order kind of messed up so I sent my dude in to go get itso annoying. They need new employees that can actually answer the phone in multitask.( missing 3 ranch’s)
Atmosphere: 5
Food: 5
Service: 1
The wings were okay. The last time I was here they messed up part of my order. Check your food before you leave.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: 10 Wings
The food is trash. The management is trash. Everything about this. Wingstop is horrible. It was horrible. The first time I went and I gave it a second chance because it could’ve been an awful day and the second time I went it was trash The manager just needs to clear out everyone and just revamp and start all over again.
Atmosphere: 1
Food: 1
Service: 1
I did not dine in I did take out on the Monday /Tuesday special boneless wing for under a dollar each.they were not bad but all of the wing were salty and we ordered 6 different flavors.
Atmosphere: 3
Food: 3
Service: 3
Very rude and inconsiderate at the fact that my order was incorrect. I ordered over the phone and the order was not correct! Attached is the image of the lead manager who gave me a difficult time about proving the order was incorrect. Told me I was making a big deal over nothing. But I had already paid for my order over the phone not online. And he was very unprofessional and rude.
Atmosphere: 1
Food: 2
Service: 1
The staff did a great job on everything :)
Atmosphere: 5
Food: 5
Service: 5
I loved the food , workers were very hard working and nice
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Corn on the Cob, 10 Wings, Chicken Sandwich, Seasoned Fries
Chicken Was Good And Tasty
Called 10 times to order. Automated system does not work and no one answers. Very frustrating
Service: 1
Restaurantji Recommends
If you are hungry dont come to this wing stop because they gave your food when hunger hits your mind and there service is too late they dont have enven full workers as its work and there manager is like after your food payment if you want your meal wait 20 min otherwise leave the store they are so rude its my life badly experice i go there
The service sucks at this place, and they mess up the orders. Plus they stop taking orders 1 hour prior to close.
Atmosphere: 1
Food: 1
Service: 1
Always friendly and professional.
Atmosphere: 5
Food: 5
Service: 5
Rude employees when they messed up my order when I told them no pickles because I’m highly allergic to pickles they still continue to put pickles on it and then when I called for a refund, they hung up in my face. None of them spoke English and they wouldn’t contact me to HR or manager.
Atmosphere: 1
Food: 1
Service: 1
I love wingstop ALOT. I decided to go to this one due to being in the neighborhood. I who not be returning.Atmosphere: The tables never got cleaned after ppl got up, the floor was dirty, and the area around the drink machine was dirty. Even the garbage can that is displayed was overfilled. There was no care for the establishment.Food: My food was hot and prepared. I hope I liked it to be. However, I ordered a large ranch and was provided several small ranch. If I had known that they did not have the container, I would have changed my mind.Service: The were serval kids in the establishment, although only 2 ordered food. They were loud, cursing alot, messy and using racist slurs such as the n word. Being the only black woman in the establishment, I was appauled. I spoke to them serval times about the disrespect towards the black community and the lack of respecting older ppl that were on the establishment. The workers looked constantly at them, but never said anything. They only continued to give water cups which they used to drink everything else, but water. Once done, 3 men had to clean the entire area off just to have somewhere to eat.If racist terms are allowed to be thrown around your establishment along with heavy cursing, then I do not ever feel the need to visit again. I was highly offended. I did not enjoy my meal at all. It was uncomfortable.
Atmosphere: 1
Food: 4
Service: 2
Recommended dishes: Corn on the Cob
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