I'm hoping the managers see this "review" (message). Your employees need some major training in customer service! I shouldn't be the one saying, "Hi, how are you doing?" and then they say, "Hi. Fine." And I shouldn't be the one to say, "Thanks! Have a good night." They don't reply because they're on to the next customer. Other than this, I love this store!Oh yeah - potential customers, make sure you check the expiration dates (they can sometimes be past the date).
Mike G.
Having been married to a Safeway employee previously, I have heard all of the good days, the bad days, the wins and the horror stories. But I can honestly say that over the course of the last two weeks, I have been pleasantly surprised and thoroughly impressed with 2 individuals on 2 different trips to the Healdsburg Safeway. Aaron, the Assistant Store Manager leads his troops in to daily grocery battles on the front line! He is in the trenches with his team and has the best attitude I have encountered at any Safeway in some time!! I tip my cap to his leadership abilities! And then there is Janie- she was just a delight!! So attentive, so kind, so genuinely sweet to my Fiancee' and I that it was quite refreshing to where we both were taken back by her customer service! We invited both of them to come in for a free wine tasting at Alexander Valley Vineyards so we could pay it forward and return the quality customer service experience we got from them!! From your new friends in Healdsburg and the Tasting Room- Mike G. and Sadie B!!
Judith S.
Now that Albertson's has bought Safeway, the whole store has become a most undesirable place to shop. So I don't, but I have continued to use the pharmacy for a single reason. The assistant, Heather, is the only one who knows how to deal with people and how to get things done. One assistant wears a red cap indoors and treats people with zero skills. The old pharmacist has been helpful one time out of many. If Heather leaves, so do I.Managers are frequently on break when needed and let you know that you can just wait.Buying meat at Safeway is prohibited in my household. The store feels unclean. I remember when Safeway was a respected store. Those days are gone. And so is my business.
Taryn M.
If I could give a zero I would.... They are awful, rude, almost took my license away. I shopped here 10 plus times before,they pulled this..... I am a traveling nurse and I am 26 years old and they denied me buying food or alcohol because my Arizona license doesn't expire in 50 years they didn't believe the facts, and were the rudest EVER about it. Don't go here. Rude, awful, and always exchanging staff. Not a good place to shop or spend your money. Drive to Santa Rosa instead! Save your money!
Mike S.
It's clean however I counted 7 shoppers not wearing masks and 1 employee who was bagging for my cashier. With the worst variant in California it is the worst time to relax on the rules. I don't want california to shutdown Again. I can't afford another shutdown! I wear my mask for you and your employees please wear your mask for me . You see my mask prevents you from breathing in my germs and your mask prevents me from breathing in yours. Your mask does not just protect you it is more for protecting others. I have a infant at home a at risk wife with diabetes and an elderly mother who visits I don't want to bring your germs home and kill my wife my daughter or my elderly mother. Please wear your mask. My baby cannot get vaccinated!
Emosi Ttàtáwâqä Mule
Awesome Service at the Pharmacy.
Marty W.
Every time I go to Safeway just about your ready-made salads over by the deli department don't have salads made up and I am forced to go to John's market always got salads
Megan Wycoff
Awesome staff friendly great store
Robin M.
The woman that helped me in the Pharmacy was extremely helpful and very cheerful. I really appreciate good customer service and wanted to let others know.
I'm hoping the managers see this "review" (message). Your employees need some major training in customer service! I shouldn't be the one saying, "Hi, how are you doing?" and then they say, "Hi. Fine." And I shouldn't be the one to say, "Thanks! Have a good night." They don't reply because they're on to the next customer. Other than this, I love this store!Oh yeah - potential customers, make sure you check the expiration dates (they can sometimes be past the date).
Having been married to a Safeway employee previously, I have heard all of the good days, the bad days, the wins and the horror stories. But I can honestly say that over the course of the last two weeks, I have been pleasantly surprised and thoroughly impressed with 2 individuals on 2 different trips to the Healdsburg Safeway. Aaron, the Assistant Store Manager leads his troops in to daily grocery battles on the front line! He is in the trenches with his team and has the best attitude I have encountered at any Safeway in some time!! I tip my cap to his leadership abilities! And then there is Janie- she was just a delight!! So attentive, so kind, so genuinely sweet to my Fiancee' and I that it was quite refreshing to where we both were taken back by her customer service! We invited both of them to come in for a free wine tasting at Alexander Valley Vineyards so we could pay it forward and return the quality customer service experience we got from them!! From your new friends in Healdsburg and the Tasting Room- Mike G. and Sadie B!!
Now that Albertson's has bought Safeway, the whole store has become a most undesirable place to shop. So I don't, but I have continued to use the pharmacy for a single reason. The assistant, Heather, is the only one who knows how to deal with people and how to get things done. One assistant wears a red cap indoors and treats people with zero skills. The old pharmacist has been helpful one time out of many. If Heather leaves, so do I.Managers are frequently on break when needed and let you know that you can just wait.Buying meat at Safeway is prohibited in my household. The store feels unclean. I remember when Safeway was a respected store. Those days are gone. And so is my business.
If I could give a zero I would.... They are awful, rude, almost took my license away. I shopped here 10 plus times before,they pulled this..... I am a traveling nurse and I am 26 years old and they denied me buying food or alcohol because my Arizona license doesn't expire in 50 years they didn't believe the facts, and were the rudest EVER about it. Don't go here. Rude, awful, and always exchanging staff. Not a good place to shop or spend your money. Drive to Santa Rosa instead! Save your money!
It's clean however I counted 7 shoppers not wearing masks and 1 employee who was bagging for my cashier. With the worst variant in California it is the worst time to relax on the rules. I don't want california to shutdown Again. I can't afford another shutdown! I wear my mask for you and your employees please wear your mask for me . You see my mask prevents you from breathing in my germs and your mask prevents me from breathing in yours. Your mask does not just protect you it is more for protecting others. I have a infant at home a at risk wife with diabetes and an elderly mother who visits I don't want to bring your germs home and kill my wife my daughter or my elderly mother. Please wear your mask. My baby cannot get vaccinated!
Awesome Service at the Pharmacy.
Every time I go to Safeway just about your ready-made salads over by the deli department don't have salads made up and I am forced to go to John's market always got salads
Awesome staff friendly great store
The woman that helped me in the Pharmacy was extremely helpful and very cheerful. I really appreciate good customer service and wanted to let others know.
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