Ordered online tracker goes onto delivered right away when order hasn't even arrived late food can't even tell when they actually get here. Horrible service.
Atmosphere: 1
Food: 1
Service: 1
Katrina Flores
Pizza was Dry & No butter on Crust an was super flat , Not Good At All :( spend almost 50$ to be up happy with food :/
Atmosphere: 1
Food: 1
Service: 2
Joy
Vanessa was the store manager Tonight, placed a order for delivery. Tracker said they were making it , waited around for a hour and they canceled my order . To bad I would have tipped well. Order Pizza Hut they deliver with no issues and they taste better anyway .
Service: 1
Luis Gomez
This domino's location has awesome customer. Usually we order online and pick up at store. This time we had time to order at the store. Something happened and I was over charged. The only reason I found out is because the lead came up to me and told me what had happened. She offered refund or get an item of equal value.
This location is always fire, customer service is on point.
Atmosphere: 5
Food: 5
Service: 5
Marcus Mckain
Don't ever order from this establishment. They should be ashamed to run a restaurant this way. The delivery and app is a sham 2 hours later we get the pizza and the customer service is a joke !! The pizza was not good.
Food: 1
Service: 1
Kim James
Best pizza from this store on E Florida in Hemet that we have ever had.Great again and again. Pizza delicious.Emergency pizzas are nice too!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lava Cake, Pepperoni Pizza
Joey M
We had a complicated order for our takeout but the representative behind the counter Andrea she resolved everything for us! She was very nice and staff was awesome as well .. great customer service she deserves to be the face of this place thank you so
Atmosphere: 5
Food: 5
Service: 5
Crystal Placencia
I ordered my food at 6:45pm and my food was not here by 8:05pm. I called the store and Josh was so rude. He definitely needs customer service training. Speaking over me, being rude, and saying that they are too busy. I get that but it's been an hour and 15min and no food. I told him I called previously and it said it was delivered. Then as I'm on the phone, I get a text that Mia is on her way! The store is only 8 min away and she shows up 24 min later! I was still on hold with dominos and Josh did not care at all. Then Mia says, are you going to get your food or not! I told her I was on the phone with dominos and she starts getting her attitude. I asked her why is the food so late and why does it show delivered online on the tracker?! Then Josh said okay bye and hung up on me. Mia kept saying, do you want it or not! She was rude so I yelled at her back. She wants to get her attitude, she can get out of here. I don't know what they did to my food if she took and extra 15 min with my food in the car. These people just did not care about my concerns. I have been a client to this dominos for a year and I order constantly. This was a terrible experience with this store! Yet I tried getting a hold of a manager and I keep calling and absolutely no answer, I get placed on hold for a long time, and just no one to talk to.
Great customer service & great pizza for my family & I ....
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
David Samano
Nathan took care of me! Five stars for him and the boys working weekend shift they deserve a raise!
Atmosphere: 5
Food: 5
Service: 5
alisha castaneda
I ordered 2 pizzas and they were delivered burnt. Not just the bottom but the sides were charred . I called to simply ask for new pizzas and the employee was rude and told me I ordered pan pizza and sometimes it’s burnt . She was not friendly at all . Told me to drop the pizza off and get new ones . But if I paid for delivery why should I have to drive them back. It wasnt my fault the pizzas were burnt . Instead of being nice and understanding she was rude and laughed on the phone . Very bad customer service and I will never order pizza from this dominoes again . Very unhappy customer !!!!
Atmosphere: 1
Food: 1
Service: 1
Bree
The worst pizza place in town I got a burnt pizza and called to figure out why was on hold for 12 mins the hung up on me when I called back they kept hanging up on me they wouldn’t answer this is ridiculous and not professional at
Worst customer service
Ordered online tracker goes onto delivered right away when order hasn't even arrived late food can't even tell when they actually get here. Horrible service.
Atmosphere: 1
Food: 1
Service: 1
Pizza was Dry & No butter on Crust an was super flat , Not Good At All :( spend almost 50$ to be up happy with food :/
Atmosphere: 1
Food: 1
Service: 2
Vanessa was the store manager Tonight, placed a order for delivery. Tracker said they were making it , waited around for a hour and they canceled my order . To bad I would have tipped well. Order Pizza Hut they deliver with no issues and they taste better anyway .
Service: 1
This domino's location has awesome customer. Usually we order online and pick up at store. This time we had time to order at the store. Something happened and I was over charged. The only reason I found out is because the lead came up to me and told me what had happened. She offered refund or get an item of equal value.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Chicken Wings
This location is always fire, customer service is on point.
Atmosphere: 5
Food: 5
Service: 5
Don't ever order from this establishment. They should be ashamed to run a restaurant this way. The delivery and app is a sham 2 hours later we get the pizza and the customer service is a joke !! The pizza was not good.
Food: 1
Service: 1
Best pizza from this store on E Florida in Hemet that we have ever had.Great again and again. Pizza delicious.Emergency pizzas are nice too!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lava Cake, Pepperoni Pizza
We had a complicated order for our takeout but the representative behind the counter Andrea she resolved everything for us! She was very nice and staff was awesome as well .. great customer service she deserves to be the face of this place thank you so
Atmosphere: 5
Food: 5
Service: 5
I ordered my food at 6:45pm and my food was not here by 8:05pm. I called the store and Josh was so rude. He definitely needs customer service training. Speaking over me, being rude, and saying that they are too busy. I get that but it's been an hour and 15min and no food. I told him I called previously and it said it was delivered. Then as I'm on the phone, I get a text that Mia is on her way! The store is only 8 min away and she shows up 24 min later! I was still on hold with dominos and Josh did not care at all. Then Mia says, are you going to get your food or not! I told her I was on the phone with dominos and she starts getting her attitude. I asked her why is the food so late and why does it show delivered online on the tracker?! Then Josh said okay bye and hung up on me. Mia kept saying, do you want it or not! She was rude so I yelled at her back. She wants to get her attitude, she can get out of here. I don't know what they did to my food if she took and extra 15 min with my food in the car. These people just did not care about my concerns. I have been a client to this dominos for a year and I order constantly. This was a terrible experience with this store! Yet I tried getting a hold of a manager and I keep calling and absolutely no answer, I get placed on hold for a long time, and just no one to talk to.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Great customer service & great pizza for my family & I ....
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Nathan took care of me! Five stars for him and the boys working weekend shift they deserve a raise!
Atmosphere: 5
Food: 5
Service: 5
I ordered 2 pizzas and they were delivered burnt. Not just the bottom but the sides were charred . I called to simply ask for new pizzas and the employee was rude and told me I ordered pan pizza and sometimes it’s burnt . She was not friendly at all . Told me to drop the pizza off and get new ones . But if I paid for delivery why should I have to drive them back. It wasnt my fault the pizzas were burnt . Instead of being nice and understanding she was rude and laughed on the phone . Very bad customer service and I will never order pizza from this dominoes again . Very unhappy customer !!!!
Atmosphere: 1
Food: 1
Service: 1
The worst pizza place in town I got a burnt pizza and called to figure out why was on hold for 12 mins the hung up on me when I called back they kept hanging up on me they wouldn’t answer this is ridiculous and not professional at
Atmosphere: 2
Food: 1
Service: 1
Best deals east of hemet great for a party with
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Chicken Wings