I would rather have freshly prepared food and wait 5 minutes then old overcooked cold and soggy food 🫤 We walked into the store, ordered a family meal from the app. 2 jumbo jacks. 2 junior chicken sandwiches, 4 tacos and 4 value orders of French fries. In addition I ordered 2 6 pc orders of Mozzarella sticks. The hamburgers were cold and greasy, the chicken sandwiches were overcooked to start with and stone cold from sitting too long, the tacos were cold and mushy, the French fries cold, the Mozzarella OMG ridiculously over cooked to the point that some had obviously burst open in the fryer snd lost all the cheese, and cold so it was like eating cheese from the frig. Nothing we ordered was fresh or appetizing!! WAY BELOW JACK IN THE BOX STANDARDS!!
Atmosphere: 4
Food: 1
Service: 3
Hector Esquivel
Food is always fresh , no long waits.
Atmosphere: 5
Food: 5
Service: 4
Eduardo Gonzalez
So good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Homestyle Ranch Chicken Club
Donald Webber
Understaffed, food sitting on counter, lady was rude, come all the time for breakfast
Sandy Medina
Wasn't so good for the price
Atmosphere: 5
Food: 5
Service: 5
Courtney Shaw
i did a doordash 10/10 who ever closed today yall were honestly so sweet and understanding and really appreciated that thr food came hot . jack n the box is fav place to eat. yall have a blessed day
Atmosphere: 5
Food: 5
Service: 5
Robert moore
Fast good food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jumbo Jack, Two Tacos
Dacy Howell (howlingsheep)
Never a problem whenever I go here. The last time I ordered here, I didn't realize the plain potato wedges I ordered were considered a custom item, so I had to pullover and wait a few minutes longer, which I did not mind. I didn't expect them to give me a free cheesecake slice in apology for my wait. I don't even like cheesecake, but the fact they gave me anything made me felt appreciated.
Horrible experience here. One other customer wanted to use the restroom get told. Customers only he was asked to make a purchase first if he wanted to use the restroom. And as for the food discoutinuing items and for the ones the keep they don't carry the items that go with food you order. Teriyaki bowl. With no teriyaki sauce. That's bad. But for sure won't be coming back no more Jack in the box from now on.No need ti deal with this BS.
Atmosphere: 1
Food: 2
Service: 1
Isaiah Staples
The have the T-Pain Munchie meal, and there is a $6.99 Triple Burger Combo on the menu! Their drive-through is open late I ordered lunch at 1:45 AM !
Atmosphere: 2
Food: 4
Service: 3
Kate E
The Jack in the box told me that they will not serve me because of my service dog if I come in here again
Atmosphere: 1
Food: 3
Service: 1
Michael Martinez
I normally don’t leave negative reviews, but this one really bothered me. I came in and ordered a Munchie Meal, and not only was there a hair in my food, but my egg rolls were cold and clearly not fresh. When I tried to bring it up, the staff was rude and dismissive, offering no apology or solution.
As someone with stage four cancer, I don’t ask for special treatment—but I do expect basic respect and clean food. I came in hoping for a simple, decent meal and was met with poor service and unsafe conditions. I walked away feeling disrespected, disappointed, and honestly a bit hurt.
This location seriously needs to work on food safety, professionalism, and compassion. Customers should never be treated this way—especially those who are already fighting hard battles.
Great place to eat. Good service
Atmosphere: 5
Food: 5
Service: 5
Food was a little bad
Atmosphere: 4
Food: 3
Service: 5
I would rather have freshly prepared food and wait 5 minutes then old overcooked cold and soggy food 🫤
We walked into the store, ordered a family meal from the app. 2 jumbo jacks. 2 junior chicken sandwiches, 4 tacos and 4 value orders of French fries. In addition I ordered 2 6 pc orders of Mozzarella sticks.
The hamburgers were cold and greasy, the chicken sandwiches were overcooked to start with and stone cold from sitting too long, the tacos were cold and mushy, the French fries cold, the Mozzarella OMG ridiculously over cooked to the point that some had obviously burst open in the fryer snd lost all the cheese, and cold so it was like eating cheese from the frig. Nothing we ordered was fresh or appetizing!! WAY BELOW JACK IN THE BOX STANDARDS!!
Atmosphere: 4
Food: 1
Service: 3
Food is always fresh , no long waits.
Atmosphere: 5
Food: 5
Service: 4
So good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Homestyle Ranch Chicken Club
Understaffed, food sitting on counter, lady was rude, come all the time for breakfast
Wasn't so good for the price
Atmosphere: 5
Food: 5
Service: 5
i did a doordash 10/10 who ever closed today yall were honestly so sweet and understanding and really appreciated that thr food came hot . jack n the box is fav place to eat. yall have a blessed day
Atmosphere: 5
Food: 5
Service: 5
Fast good food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jumbo Jack, Two Tacos
Never a problem whenever I go here.
The last time I ordered here, I didn't realize the plain potato wedges I ordered were considered a custom item, so I had to pullover and wait a few minutes longer, which I did not mind. I didn't expect them to give me a free cheesecake slice in apology for my wait. I don't even like cheesecake, but the fact they gave me anything made me felt appreciated.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Horrible experience here. One other customer wanted to use the restroom get told. Customers only he was asked to make a purchase first if he wanted to use the restroom. And as for the food discoutinuing items and for the ones the keep they don't carry the items that go with food you order. Teriyaki bowl. With no teriyaki sauce. That's bad. But for sure won't be coming back no more Jack in the box from now on.No need ti deal with this BS.
Atmosphere: 1
Food: 2
Service: 1
The have the T-Pain Munchie meal, and there is a $6.99 Triple Burger Combo on the menu! Their drive-through is open late I ordered lunch at 1:45 AM !
Atmosphere: 2
Food: 4
Service: 3
The Jack in the box told me that they will not serve me because of my service dog if I come in here again
Atmosphere: 1
Food: 3
Service: 1
I normally don’t leave negative reviews, but this one really bothered me. I came in and ordered a Munchie Meal, and not only was there a hair in my food, but my egg rolls were cold and clearly not fresh. When I tried to bring it up, the staff was rude and dismissive, offering no apology or solution.
As someone with stage four cancer, I don’t ask for special treatment—but I do expect basic respect and clean food. I came in hoping for a simple, decent meal and was met with poor service and unsafe conditions. I walked away feeling disrespected, disappointed, and honestly a bit hurt.
This location seriously needs to work on food safety, professionalism, and compassion. Customers should never be treated this way—especially those who are already fighting hard battles.
Atmosphere: 1
Food: 1
Service: 1
Had sour dough jack really fresh and good
Atmosphere: 5
Food: 5
Service: 5
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