Never a problem whenever I go here. The last time I ordered here, I didn't realize the plain potato wedges I ordered were considered a custom item, so I had to pullover and wait a few minutes longer, which I did not mind. I didn't expect them to give me a free cheesecake slice in apology for my wait. I don't even like cheesecake, but the fact they gave me anything made me felt appreciated.
Atmosphere: 5
Food: 5
Service: 5
Luis Ramirez
Horrible experience here. One other customer wanted to use the restroom get told. Customers only he was asked to make a purchase first if he wanted to use the restroom. And as for the food discoutinuing items and for the ones the keep they don't carry the items that go with food you order. Teriyaki bowl. With no teriyaki sauce. That's bad. But for sure won't be coming back no more Jack in the box from now on.No need ti deal with this BS.
Atmosphere: 1
Food: 2
Service: 1
Isaiah Staples
The have the T-Pain Munchie meal, and there is a $6.99 Triple Burger Combo on the menu! Their drive-through is open late I ordered lunch at 1:45 AM !
Atmosphere: 2
Food: 4
Service: 3
Kate E
The Jack in the box told me that they will not serve me because of my service dog if I come in here again
Atmosphere: 1
Food: 3
Service: 1
Michael Martinez
I normally don’t leave negative reviews, but this one really bothered me. I came in and ordered a Munchie Meal, and not only was there a hair in my food, but my egg rolls were cold and clearly not fresh. When I tried to bring it up, the staff was rude and dismissive, offering no apology or solution.
As someone with stage four cancer, I don’t ask for special treatment—but I do expect basic respect and clean food. I came in hoping for a simple, decent meal and was met with poor service and unsafe conditions. I walked away feeling disrespected, disappointed, and honestly a bit hurt.
This location seriously needs to work on food safety, professionalism, and compassion. Customers should never be treated this way—especially those who are already fighting hard battles.
Atmosphere: 1
Food: 1
Service: 1
Deborah duke
Had sour dough jack really fresh and good
Atmosphere: 5
Food: 5
Service: 5
Ta'Shumbria Miller
Sketchy people hang around at night. Dirty parking lot. Don't be surprised if you're asked for money or to buy someone something.
Atmosphere: 1
Food: 3
Service: 5
Monica Olivarez
good food
Atmosphere: 5
Food: 5
Service: 5
Christian Downer
It is a Jack in the Box, and one of the better ones I've been to.
I had an excellent experience at this Jack in the Box today. Their customer service is exceptional, especially the Team Lead, Courtney - let me explain.
I ordered online through the Jack in the Box app for delivery which goes through DoorDash. Fives minutes after the expected delivery time, I was contacted by the driver asking me to confirm the delivery address. It turns out that DoorDash provided the wrong address to him. Despite providing the correct information and showing proof of my purchase, he indicated that he was unable to deliver to a different address. He canceled the order and cut communication with me.
I contacted the store and ultimately went there to talk with someone in person. I spoke with Courtney who was incredibly understanding and, despite the food not having been returned, re-made my order. Her kindness made what was a very frustrating experience far more bearable and I will continue to give my patronage to this particular store because of this great experience.
Atmosphere: 5
Food: 5
Service: 5
Anissa Aguilar
I love this jack in the box, it's close to where I work and very fast when it comes to getting my food, the only issue I have is the girl that took my order today named Alexa, she was a little rude. Didn't say hello when I walked in I had to say hi, her attitude wasn't great the entire time and when I asked for ketchup she very much just kinda tossed them in my bag with another attitude. Hopefully manager talks to her and hopefully no one else deals with that. Other than that, love this place
Atmosphere: 4
Food: 5
Service: 2
Robby Dodson
Hits the spot.
Atmosphere: 5
Food: 5
Service: 5
Michael Cushman
Nasty food; did I mention NASTY food ??? Reviews are tonhigh fir such like quality food; should have known better !!! Shame on me.
Atmosphere: 2
Food: 1
Service: 2
Chantrieri
Average fast food. My bag is typically very greasy.
Never a problem whenever I go here.
The last time I ordered here, I didn't realize the plain potato wedges I ordered were considered a custom item, so I had to pullover and wait a few minutes longer, which I did not mind. I didn't expect them to give me a free cheesecake slice in apology for my wait. I don't even like cheesecake, but the fact they gave me anything made me felt appreciated.
Atmosphere: 5
Food: 5
Service: 5
Horrible experience here. One other customer wanted to use the restroom get told. Customers only he was asked to make a purchase first if he wanted to use the restroom. And as for the food discoutinuing items and for the ones the keep they don't carry the items that go with food you order. Teriyaki bowl. With no teriyaki sauce. That's bad. But for sure won't be coming back no more Jack in the box from now on.No need ti deal with this BS.
Atmosphere: 1
Food: 2
Service: 1
The have the T-Pain Munchie meal, and there is a $6.99 Triple Burger Combo on the menu! Their drive-through is open late I ordered lunch at 1:45 AM !
Atmosphere: 2
Food: 4
Service: 3
The Jack in the box told me that they will not serve me because of my service dog if I come in here again
Atmosphere: 1
Food: 3
Service: 1
I normally don’t leave negative reviews, but this one really bothered me. I came in and ordered a Munchie Meal, and not only was there a hair in my food, but my egg rolls were cold and clearly not fresh. When I tried to bring it up, the staff was rude and dismissive, offering no apology or solution.
As someone with stage four cancer, I don’t ask for special treatment—but I do expect basic respect and clean food. I came in hoping for a simple, decent meal and was met with poor service and unsafe conditions. I walked away feeling disrespected, disappointed, and honestly a bit hurt.
This location seriously needs to work on food safety, professionalism, and compassion. Customers should never be treated this way—especially those who are already fighting hard battles.
Atmosphere: 1
Food: 1
Service: 1
Had sour dough jack really fresh and good
Atmosphere: 5
Food: 5
Service: 5
Sketchy people hang around at night. Dirty parking lot. Don't be surprised if you're asked for money or to buy someone something.
Atmosphere: 1
Food: 3
Service: 5
good food
Atmosphere: 5
Food: 5
Service: 5
It is a Jack in the Box, and one of the better ones I've been to.
Atmosphere: 5
Food: 4
Service: 5
Fast drive thru, hot food.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
I had an excellent experience at this Jack in the Box today. Their customer service is exceptional, especially the Team Lead, Courtney - let me explain.
I ordered online through the Jack in the Box app for delivery which goes through DoorDash. Fives minutes after the expected delivery time, I was contacted by the driver asking me to confirm the delivery address. It turns out that DoorDash provided the wrong address to him. Despite providing the correct information and showing proof of my purchase, he indicated that he was unable to deliver to a different address. He canceled the order and cut communication with me.
I contacted the store and ultimately went there to talk with someone in person. I spoke with Courtney who was incredibly understanding and, despite the food not having been returned, re-made my order. Her kindness made what was a very frustrating experience far more bearable and I will continue to give my patronage to this particular store because of this great experience.
Atmosphere: 5
Food: 5
Service: 5
I love this jack in the box, it's close to where I work and very fast when it comes to getting my food, the only issue I have is the girl that took my order today named Alexa, she was a little rude. Didn't say hello when I walked in I had to say hi, her attitude wasn't great the entire time and when I asked for ketchup she very much just kinda tossed them in my bag with another attitude. Hopefully manager talks to her and hopefully no one else deals with that. Other than that, love this place
Atmosphere: 4
Food: 5
Service: 2
Hits the spot.
Atmosphere: 5
Food: 5
Service: 5
Nasty food; did I mention NASTY food ??? Reviews are tonhigh fir such like quality food; should have known better !!! Shame on me.
Atmosphere: 2
Food: 1
Service: 2
Average fast food. My bag is typically very greasy.
Atmosphere: 4
Food: 4
Service: 5
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