So understaffed, they really need more people! Service was super slow. I don't get why they don't give receipts anymore, though. But hey, the food was amazing and piping hot.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: French Fries, Burger, Tiny Tacos
William Keller
Typical experience, always good. Clean dinning area and the bathrooms are clean. The staff are pleasant. Plenty of parking. Took longer then most fast food restaurants because burgers are cooked to order.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Burger
Christina Zevada
Customer service was horrible. A customer came in and was told that they were out of smaller size cups that she had to purchase the bigger size. I was refused to be able to purchase a meal that was posted on the building and in front of the building that was a banner that was staked into the ground. The manager did let me get 2 of the chicken Caesar wraps. This isn’t the first time I’ve had came in and had bad customer service.
Late night hungries? Jack's a tasty filler. Thats the only reason for my visit. The night crew were friendly and got my order correct. Im satisfied with the service.
They never listen to the damn order. I have to repeat myself 4 times, just for my $20 dinner to be wrong. How you “forget” to put cheese on a damn cheese burger! It’s in the name!! Jumbo Jack Cheeseburger!! Like what????? This is just embarrassing because this isn’t the first time. Nobody is paying attention!
Food was so cool but were in to much a hurry to complain
Atmosphere: 3
Food: 2
Service: 4
Sandra Walsh
Today I went thru the drive thru and when I got home I was missing half my order. Was very disappointed at the server at the window
Brandon
Location Can Use An Upgrade Or So, But Was Clean. The Franchise Manager Clearly Threw Some Paint On The Place And Some New Fixtures. The Manager Was Just Rude Asking If I Had Been Helped Extremely Loud And Lousy Staff, Asked For A Receipt Upon My Purchase And Was Ignored For Atleast 6-8 Minutes, Until I Finally Received It And Forgot An Item.
Great service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jumbo Jack
#24 is our go to order. And the coffee is good.
Atmosphere: 5
Food: 5
Service: 5
Great food and EBT excepted
Atmosphere: 5
Food: 5
Service: 5
Love my tacos and bacon cheddar wedges!
Atmosphere: 5
Food: 5
Service: 5
So understaffed, they really need more people! Service was super slow. I don't get why they don't give receipts anymore, though. But hey, the food was amazing and piping hot.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: French Fries, Burger, Tiny Tacos
Typical experience, always good. Clean dinning area and the bathrooms are clean. The staff are pleasant. Plenty of parking. Took longer then most fast food restaurants because burgers are cooked to order.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Burger
Customer service was horrible. A customer came in and was told that
they were out of smaller size cups that she had to purchase the bigger size. I was refused to be able to purchase a meal that was posted on the building and in front of the building that was a banner that was staked into the ground. The manager did let me get 2 of the chicken Caesar wraps. This isn’t the first time I’ve had came in and had bad customer service.
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Chicken Sandwich, Curly Fries, Jumbo Jack, Cheeseburger
Forgot my small fries
Atmosphere: 2
Food: 4
Service: 3
Late night hungries? Jack's a tasty filler. Thats the only reason for my visit. The night crew were friendly and got my order correct. Im satisfied with the service.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Onion Rings, French Fries, Curly Fries, Sourdough Jack, Burger, Egg Rolls, Jumbo Jack, Cheeseburger
They never listen to the damn order. I have to repeat myself 4 times, just for my $20 dinner to be wrong. How you “forget” to put cheese on a damn cheese burger! It’s in the name!! Jumbo Jack Cheeseburger!! Like what????? This is just embarrassing because this isn’t the first time. Nobody is paying attention!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Food was so cool but were in to much a hurry to complain
Atmosphere: 3
Food: 2
Service: 4
Today I went thru the drive thru and when I got home I was missing half my order. Was very disappointed at the server at the window
Location Can Use An Upgrade Or So, But Was Clean. The Franchise Manager Clearly Threw Some Paint On The Place And Some New Fixtures. The Manager Was Just Rude Asking If I Had Been Helped Extremely Loud And Lousy Staff, Asked For A Receipt Upon My Purchase And Was Ignored For Atleast 6-8 Minutes, Until I Finally Received It And Forgot An Item.
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Sandwich
I eat here all the time
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Burger
Very friendly staff
Food was hot and tasty.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Burger
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