They put out coupons and tell you you can use two at a time per order becauselie thier system will not take more than per order. So I had to drive around for a second time they then said I had to buy an item full price in order to use a second coupon because of their system after arguing with them say I didn't have too the first time I came through all of a sudden they could. Hate being lied too! Bad experience and my father experienced the same issue. Better off spending a little more at better burger joint.
Atmosphere: 2
Food: 4
Service: 1
Patricia Clevenger
Love the breakfast potatoes. Good value for the price. Used a reward for a deal and the cashier asked if I wanted another offer, too. Very helpful
Atmosphere: 4
Food: 5
Service: 5
Jennifer Non
Burger was hot fries not hot taste like old grease.Dont waste your money 😒 The girl who work drive thru light skin had zero customer service 😒 she was truly a order taker.
Food: 1
Service: 2
Jeanine Gritten
This the second time they have had no change. The first time I gave them an extra 60 cents out of my dollar. This time I was 2 cents short and they would not accept my 84 cents instead of 86 cents due. Totally unethical and too much of a coincidence to have it happen the only 2 times I had been there in 6 months. The excuse was the register would come up 2 cents short----how about all the other transactions that over paid like I did last time because they couldn't get change. For sure will be contacting corporate and consumer affairs. I can't even imagine a business being run this way. The two young ladies were absolutely indignant. Zero customer service skills. For $20.00 an hour they need to find people who will increase business not drive them away for 2 cents. No, I did not take my food as I refused to give them the extra dollar and have them keep my change again. This is a huge mistake on their part. I don't go there often, but every little bit helps their business, plus word of mouth. Nope, will never go back, but that doesn't mean they haven't heard the last of me.
Service is a crap shoot and so is the food. Went through the drive through, burgers where small, literally 1 leaf of lettuce, couple pieces of onion and slice of tomato. Got my drink order wrong, and pretty stingy with the fries in my order too.
Atmosphere: 2
Food: 2
Service: 2
Karl Schmidt
So, context: I serve as caregiver to my mother who has a support dog. After more than a dozen visits with no problem, suddenly some arrogant dude decides the dog is not allowed. More than twenty other workers had no issue, but now it's a big deal. He's about 6 pounds, has his own seat and never makes any noise or trouble. If he hadn't seen the dog he never would have known. Other customers also have no problem with the dog. This guy wanted to be a big deal and so kicked out repeat customers for no good reason.
Atmosphere: 3
Food: 3
Service: 1
Michael Cushman
Food has gone down in quality over the years. The staff works hard here and can not help that the food is not so good.
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Chili, Bacon Double Stack, Apple Pecan Salad
Ron W. Hedman
Lady who check my order clearly did not listen to a word I said I asked for chili with no onions and there was onions I asked for a burger with no onions and no tomatoes and extra pickles and none of that was it either clearly they don't care about their customers they just want some money they don't care nothing about customer service they're not trying to do what's right I would never eat there again even if you paid me.
Atmosphere: 1
Food: 1
Service: 1
Lois Elsensohn
I love this Wendy's in Hemet, CA. I always ask for well done fries, and they are freshly made well done!! The Crispy Chicken Sandwich is so fresh & Bun is puffy & fresh!! All personnel are outstanding as is the Manager!! Thank You Wendy's!!!
Parking: Plenty of parking.
Wheelchair accessibility: Handicap parking available in front.
Lately this is the only fastfood restaurant I will eat at! I've been noticing that when I eat something at the other fastfood joints I don't feel right afterwards. Since I have gotten in better shape I have noticed more when food or drink doesn't agree with me.
Larry Bauchner
Long hair in my burger around 1pm Sunday October 13 other than that good food
Atmosphere: 5
Food: 5
Service: 1
Cristina Reyes
Got the Crabby patty for their Sponge Bob... I was so excited untill I saw it was missing ? tomatoes, one thin piece of lettuce, and only had 2 tiny pickles. I WAS SO DISAPPOINTED. It was more like a CRAPPY PATTY so not worth driving 45 minutes for. I Love thier food, If I knew it wasn't going to look and have everything it should I would have just ordered the classic cheese burger with bacon as I always do.
They put out coupons and tell you you can use two at a time per order becauselie thier system will not take more than per order. So I had to drive around for a second time they then said I had to buy an item full price in order to use a second coupon because of their system after arguing with them say I didn't have too the first time I came through all of a sudden they could. Hate being lied too! Bad experience and my father experienced the same issue. Better off spending a little more at better burger joint.
Atmosphere: 2
Food: 4
Service: 1
Love the breakfast potatoes. Good value for the price. Used a reward for a deal and the cashier asked if I wanted another offer, too. Very helpful
Atmosphere: 4
Food: 5
Service: 5
Burger was hot fries not hot taste like old grease.Dont waste your money 😒
The girl who work drive thru light skin had zero customer service 😒 she was truly a order taker.
Food: 1
Service: 2
This the second time they have had no change. The first time I gave them an extra 60 cents out of my dollar. This time I was 2 cents short and they would not accept my 84 cents instead of 86 cents due. Totally unethical and too much of a coincidence to have it happen the only 2 times I had been there in 6 months. The excuse was the register would come up 2 cents short----how about all the other transactions that over paid like I did last time because they couldn't get change. For sure will be contacting corporate and consumer affairs. I can't even imagine a business being run this way. The two young ladies were absolutely indignant. Zero customer service skills. For $20.00 an hour they need to find people who will increase business not drive them away for 2 cents. No, I did not take my food as I refused to give them the extra dollar and have them keep my change again. This is a huge mistake on their part. I don't go there often, but every little bit helps their business, plus word of mouth. Nope, will never go back, but that doesn't mean they haven't heard the last of me.
Parking: drive through is difficult.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Hamburger, Spicy Chicken Sandwich
Food was hot
Food: 5
Service: 5
Service is a crap shoot and so is the food. Went through the drive through, burgers where small, literally 1 leaf of lettuce, couple pieces of onion and slice of tomato. Got my drink order wrong, and pretty stingy with the fries in my order too.
Atmosphere: 2
Food: 2
Service: 2
So, context: I serve as caregiver to my mother who has a support dog. After more than a dozen visits with no problem, suddenly some arrogant dude decides the dog is not allowed. More than twenty other workers had no issue, but now it's a big deal. He's about 6 pounds, has his own seat and never makes any noise or trouble. If he hadn't seen the dog he never would have known. Other customers also have no problem with the dog. This guy wanted to be a big deal and so kicked out repeat customers for no good reason.
Atmosphere: 3
Food: 3
Service: 1
Food has gone down in quality over the years. The staff works hard here and can not help that the food is not so good.
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Chili, Bacon Double Stack, Apple Pecan Salad
Lady who check my order clearly did not listen to a word I said I asked for chili with no onions and there was onions I asked for a burger with no onions and no tomatoes and extra pickles and none of that was it either clearly they don't care about their customers they just want some money they don't care nothing about customer service they're not trying to do what's right I would never eat there again even if you paid me.
Atmosphere: 1
Food: 1
Service: 1
I love this Wendy's in Hemet, CA. I always ask for well done fries, and they are freshly made well done!! The Crispy Chicken Sandwich is so fresh & Bun is puffy & fresh!! All personnel are outstanding as is the Manager!! Thank You Wendy's!!!
Parking: Plenty of parking.
Wheelchair accessibility: Handicap parking available in front.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy’S Baked Potatoes, Spicy Chicken Sandwich
Restaurantji Recommends
Lately this is the only fastfood restaurant I will eat at! I've been noticing that when I eat something at the other fastfood joints I don't feel right afterwards. Since I have gotten in better shape I have noticed more when food or drink doesn't agree with me.
Long hair in my burger around 1pm Sunday October 13 other than that good food
Atmosphere: 5
Food: 5
Service: 1
Got the Crabby patty for their Sponge Bob... I was so excited untill I saw it was missing ? tomatoes, one thin piece of lettuce, and only had 2 tiny pickles. I WAS SO DISAPPOINTED. It was more like a CRAPPY PATTY so not worth driving 45 minutes for. I Love thier food, If I knew it wasn't going to look and have everything it should I would have just ordered the classic cheese burger with bacon as I always do.
Atmosphere: 4
Food: 1
Service: 4
Wack Krabby patty. Awesome drive thru worker.
Atmosphere: 3
Food: 1
Service: 5
Had a bad experience in drive through my receipt said Sydney and stormi I’m unsure who was giving me this issue. She had blue highlights in her blonde hair she was rushing us on the speaker we were the only car in the drive threw them when we got to the window my fiancé asked to add a frosty and she charged him and said I just charged you it’ll be a whole other transaction and I told her she was being rude and she said she was taking drive threw orders and on register and that’s just how she talks so she doesn’t know what to tell me. I just said thank you and got my food and went on with my night. Hire better people! she was so freaken rude so disappointing
Atmosphere: 1
Food: 4
Service: 1
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