Peet's Coffee
4040 San Pablo Ave Ste A, Hercules
(510) 295-0688
Recent Reviews
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Drinks are good but drive through ALWAYS takes forever plan to be waiting at least 10-15 minutes even if there’s only 1 or 2 cars in front of you.
Food: 5
Service: 2
Grown up coffee for people who change the world!
Atmosphere: 5
Food: 5
Service: 5
Caramel macchiato tasted bitter
I love the caramel treat at the bottom but this time around nothing. Disappointed 😞
Atmosphere: 3
Food: 2
Service: 5
I visited the store a few days ago with my cousin around closing time. When we walked in, there was one person on the phone, likely taking drive-thru orders, but no one was at the front to take in-person or in-store orders. The associate on the phone saw us but didn’t acknowledge our presence. It would have been nice if they had said something like, “Someone will be with you shortly” or “Please give us a moment,” but there was no communication. They saw us, looked away, and continued taking orders.
Eventually, someone came out from the back or kitchen and asked if we were ready to order, which I appreciated. Their customer service was great, and they did their best to assist us.
Overall, the store is in a convenient location near the Safeway gas station, and while the second associate’s service was excellent, the initial lack of acknowledgment impacted the experience. I would have rated the visit 5 out of 5 if we had been told about the wait. Since that didn’t happen, I’m giving it a 4 out of 5.
Atmosphere: 5
Food: 4
Service: 4
Picking up parking is problematic. Some customers parked on the pick up parking spot to get their coffee and snack and sit inside store until they finish which is to long for customer that are going to pick up their order. Not fair.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cinnamon Swirl Coffee Cake
Clean a few comfy couches to sit and read.
Atmosphere: 5
Food: 5
Service: 5
Very bad customer service. Supper slow employees. I was the only customer in drive thru after 15 min waiting they are asking to come inside to pay.
Service: 1
I highly recommend this cafe for its superb coffee choices and comfortable ambiance. It's an ideal spot to study or meet with friends.
Atmosphere: 4
Food: 4
Service: 4
Love that I can get my chai using drive-thru on my way to work, early enough to avoid traffic. Most days, I telecommute and can count on this spot for an early start and if I don’t want to have the distractions of being at home.
Atmosphere: 5
Food: 4
Service: 5
Standard Peet's location. Nothing remarkable on my quick in-n-out visit. Coffee was good, if a little too hot to drink immediately. Napkins etc. were well in stock. Good, not remarkable location.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Pulled off the highway to go to the closest coffee shop for a caffein fix and was not disappointed. I got an oat vanilla latte and it was SO GOOD. I’m going to be a repeat customer for sure. Best latte I’ve ever had. Thanks!! ???
The interior design of this Peet's is beautiful and welcoming. I loved sitting down and working on some emails. It does get pretty busy though. Sunny mornings are beautiful here.Regarding the Drive Thru: I have not had a positive experience at this Peet's drive thru. The wait seems to be incredibly long regardless of whether the line is long or short.
Atmosphere: 5
Food: 3
Service: 4
Peets has managed to dodge the GenZ death spiral of silent brainless kids, this peets is on the edeg. Could go either way. Coffee generaly good.
Atmosphere: 3
Food: 5
Service: 3
Saturday 11am and I decided to treat myself a coffee. Peet's is delicious, but definitely not worth wasting this much time to be disappointed. I spent 35 minutes in the drive through to be told that they sold me something they ran out of. Never again. Also whoever designed that drive through just made things fit. It's a trap! I'll just get myself a bag and enjoy at home. Nice try.
Food: 1
Service: 1
Does FOOD include Hot Tea & Koffe' (??)
Atmosphere: 5
Food: 4
Service: 5
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