Casa de Wine & Deli

My family has been visiting Casa de fruta for years. It’s been a family tradition to go camping to Casa de fruta for 4 nights. For years my family of 5 trailers book our reservations a year in advance. Never in all the years of staying there have we had issues until this year. Upon arrival to the campground we learned that the office staff gave our spots that we reserved (1 year) in advance to other campers and split our family group up. They put me and my parents in spots that were too small for our trailers but we made it work. Along with our camping spots not having park tables and when we asked for a table the office staff told us no you can get a table tomorrow. Along with the first night, thanksgiving night we were harassed by the office staff via text all night about our truck being parked next to our trailer. The same way that everyone else in the park had parked their trucks. We asked that we speak to the manager she said the manager was not present. We asked that the manager come speak to us in the morning. Onto the next morning (Friday after thanks giving) we were met with 6 sheriffs and the manager who is a major coward. He chose not to discuss why his staff was harassing us about our truck the previous night via text but Instead he told us that we had 45 minutes to pack up our things and we needed to leave and said that we were rude to the office staff. Along with the issue about giving our reserved spot away the manger said and I quote “I can do whatever I want with the spots”. We asked for a refund he said no refund for anything. But they didn’t have a problem taking our money. So not only did the office staff give our pre reserved spots away to others but harassed us and then kicked us out. Needless to say that they ruined a family tradition camping trip and lost business. The manager and his office staff can go stick their heads where the air quality is questionable. Who ever is running the RV park needs to reconsider there staff. They don’t belong there for the way they treat people. Kaylie in the office is rude and even tho she states that she’s worked there for a month and knows all the rules and regulations clearly doesn’t. And we didn’t appreciate her harassing us via text thanksgiving night. And the older lady with glasses, she to is joke and lacks hospitality, but calls herself the supervisor. Based on reviews that I’ve been seeing lately. At this rate Casa de Fruta RV campground is going to go under with there current management.

The manager of the RV park is absolutely unhinged. We were trying to book a stay, and we were being told the rules. I tried to ask clarifying questions, because the rules at this park are much different than any other RV park or campground I have ever been to. She began to yell at me and threaten to not book us, stating that she was suspicious we were going to break the rules because of my questions. I managed to calm her down, assure her we weren't trying to break the rules, just clarify them, and was finally able to get the booking. But when we arrived, we were presented with a whole new set of outrageous rules that we had to individually sign off on. Before signing, I of course started reading what they wanted me to sign, and tried to ask more clarifying questions, mostly about the one tent rule and $10 per guest rule. The two women at the counter began to get upset with us again, they basically said that if we wanted a second tent, we would have to pay for a second camp site. We were 5 people with 2-3 person tents, and there is no other nearby campground. Also our oldest son and his girlfriend are living nearby, we were hoping they could come have dinner with us. When my husband and I were trying to figure out what to do, they began to aggressively let us know that we didn't have to stay there if we didn't like the rules. In the end, we opted to get a refund and go home. When the manager came in for the refund, it was the same woman that yelled at me on the phone. She came in with a huge attitude, and started yelling at me & my husband almost instantly. She yelled at us for not reading the confirmation email, and yelled at us for wanting a refund. We were shocked, and just asked to give us our refund so we could go. She then came around the counter, right up to me and started yelling in my face and pointing at me that if I didn't get out of her office right then she wouldn't issue the refund at all. She was much taller than me and I expect that she thought she could intimidate me, but I was just stunned that she was so volatile for absolutely no reason. This was not oir first trip to Casa RV, but with this new management, it will certainly be our last. They don't seem to want people to actually stay here and enjoy themselves. This is the most inhospitable group of "hosts" I've ever encountered in my life.

Truly the best sandwiches I've ever had! This place is a must stop every time we pass by!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Order Ya Own Deli Sandwich

Lanette is the best!

Atmosphere: 5

Food: 5

Service: 5

Super disappointed! Bought a Pecan Pie and took home. There were literally half the normal pecans that any other pie I have ever eaten. Also not all that great taste. Marie Calendars, Polly’s pies, and just about any other place I have tried has been better.

Atmosphere: 4

Food: 1

Service: 5

John and Christine were great. They were so positive and made a very delicious sandwich

Food: 5

Service: 5

We love John and Christy at the wine and deli there energy was so positive and friendly and the sandwich was perfect.

The sandwiche was ok just a deli sandwich from a grocery store. I expected better. Salad was small
Bathrooms were broken / closed

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Sandwiches

I was disappointed with their BLT.
Bread was stale, if it was toasted it might have made it better. Hardly any tomato.
The menu says pick 4 toppings but all I wanted was lettuce and tomato. You would think there would be plenty of them, I should have said double them both.

Atmosphere: 4

Food: 2

Service: 2

Time to change business hours. Closed half an hour early. We drove 6 hours for this place. Will be back to review the food.

Atmosphere: 5

Food: 5

Service: 1

The women in the RV/Motel office are RUDE.

came here for food and i had high hope for the deli, i got a sandwich and both the chicken and bacon were cold and the chicken looked more boiled than grilled, no flavor and was a bummer because i had higher expectations, definitely wouldn’t go to the deli, but all their other stores i will still go to

Atmosphere: 4

Food: 3

Service: 4

We ordered the bbq roast beef sandwich and added the recommended caramelized onions and Chipotle mayonnaise on the side. While not not a fan of the mayonnaise, the sandwich was excellent, and the sandwich maker was both enthusiastic and passionate about his food. Great stuff!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Order Ya Own Deli Sandwich, Sandwiches

My family of 7 visited the restaurant, and the waitress was rude. She even yelled at the hostess. She was vulgar to my family and snooty when we asked questions. When we received our food, it was cold. My daughter’s scrambled eggs had a coach roach, which grossed us out.

So expensive. Lots of stuff to chose from and it all looks great. But I ain't paying those

Atmosphere: 4

Food: 5

Service: 2