I gave it 5 stars due to my one experience. I havent eaten McDs in a long time. I got their mcgriddle bacon egg and cheese and it was delicious. I don't eat much fast food but for a quick breakfast especially on the go this hit the spot. We went through the drive thru and it went smooth from beginning to end.
Atmosphere: 5
Food: 5
Service: 5
Gabriel Piña
Mcdonald's is always gonna taste like mcdonald's. But the amount of times I've made a custom order, and they have completely different even though I paid extra is far from barbaric to me. Now I understand why this one has such a low rating. Please fix this as soon as possible management, because if not your ratings, are only just gonna going to keep going down. Best of luck 👍
UPDATE! I went back the following day and had almost the same thing happen. But this time, I addressed it with the manager on duty or supervisor on duty. Patricia was extremely friendly understanding and compassionate. Reassuring to me that she will be addressing this situation with her crew and hopefully we'll be able to see the product discussion play out.
Atmosphere: 4
Food: 4
Service: 3
Tango Alpha
Staff are very welcoming, helpful, quick and efficient. My major disappointment came with an breakfast order that included x 3 mcmuffins and x 2 burritos and a coffee drink. Through Uber Eats... all 3 of the mcmuffins had no meat and no cheese and the burritos were missing ingredients as well. I dont know what issue is with either Uber Eats or McDonald's, but I do know it is unacceptable and not getting my business anymore.
Atmosphere: 3
Food: 1
Service: 1
James Bowen
This location has had its ups and downs since opening and in the last year they've really turned things around. They went from really terrible to great, to terrible again where there was a problem with almost every order and now back to fantastic. Whatever you're doing over there now, please keep doing it.
Atmosphere: 5
Food: 5
Service: 5
Craig Leighty
Went for Grinch meal that came out on the 2-3, went on the 5th all out. Didn't know when they would get them in😒
Food: 1
Service: 3
Brianna Monteon
I truly want to give more stars but the customer service fluctuates from good to poor and yesterday 8.23 around 205pm , i received poor experience. I had a mobile order with 2 Large smoothies and a double cheeseburger and fries. I received my food first thing and told to go to second window it'd be out soon . Im waiting and waiting at window two for over 5 minutes , no one came to give me a update on how much longer or what was happening , kind you they helped over 6 cars that were behind me and they all got their food and drinks no problem . So I go inside and when I try to explain that ive been waiting , was my order forgotten about , the lead / supervisor answers with attitude saying they had to change out the machine and there's only ONE person so thats why im waiting. Your staffing issues are not the customers problem and if you can give food out in a reasonable time than great , if not than communicate the ETA to the guest so they know what's going on , dont be dissmissive
Nilda
The starbucks was getting way too expensive, but mcdonald's coffee is excellent.They're caramel macchiato is so good
Atmosphere: 4
Food: 4
Service: 4
Jorge Perales
Orderd on line too 30 min to get fondo to me the girl had a bad attitude
Atmosphere: 1
Food: 4
Service: 1
Kim Torres
I will never go back to this McDonald’s again. The last time I went, they were so incredibly rude and they made me feel so uncomfortable. I will never return to their restaurant again.
The food is great . but there’s this guy with fake color eyes contacts. everytime I want to use the restroom he tells me that there broken or some sort. He needs to stop judging a book by its cover, he probably thinks I’m homeless because I go in dirty. Yes I am dirty. It’s because I’m a hard-working guy he plays it after that he never sees me but that’s OK I’ll go somewhere else to go eat
Cristian Cachu
Tuesday night around 9:50 drove thru the drive thru and they forgot to add my fries and I drove home just to find out I was missing food
Atmosphere: 1
Food: 3
Service: 1
Samuel Pena
No soda machine? No refills? Forced to order from kiosk? This Mickey D’s sucks and I will never spend my money there again. Girl was rude when I asked for a refill. I’ll drive to Airline from now on
Atmosphere: 1
Food: 2
Service: 1
Shaide Perez
I dont think McDonald's train their employees on how to be nice to customers. Customer service is very important here. I had a girl who treated me very badly. I told the manager they needed to be nicer, and she told me no one had complained, that I was the only one. She was very rude. I can't believe the managers don't see this either
I gave it 5 stars due to my one experience. I havent eaten McDs in a long time. I got their mcgriddle bacon egg and cheese and it was delicious. I don't eat much fast food but for a quick breakfast especially on the go this hit the spot. We went through the drive thru and it went smooth from beginning to end.
Atmosphere: 5
Food: 5
Service: 5
Mcdonald's is always gonna taste like mcdonald's. But the amount of times I've made a custom order, and they have completely different even though I paid extra is far from barbaric to me. Now I understand why this one has such a low rating. Please fix this as soon as possible management, because if not your ratings, are only just gonna going to keep going down. Best of luck 👍
UPDATE! I went back the following day and had almost the same thing happen. But this time, I addressed it with the manager on duty or supervisor on duty. Patricia was extremely friendly understanding and compassionate. Reassuring to me that she will be addressing this situation with her crew and hopefully we'll be able to see the product discussion play out.
Atmosphere: 4
Food: 4
Service: 3
Staff are very welcoming, helpful, quick and efficient. My major disappointment came with an breakfast order that included x 3 mcmuffins and x 2 burritos and a coffee drink. Through Uber Eats... all 3 of the mcmuffins had no meat and no cheese and the burritos were missing ingredients as well. I dont know what issue is with either Uber Eats or McDonald's, but I do know it is unacceptable and not getting my business anymore.
Atmosphere: 3
Food: 1
Service: 1
This location has had its ups and downs since opening and in the last year they've really turned things around. They went from really terrible to great, to terrible again where there was a problem with almost every order and now back to fantastic. Whatever you're doing over there now, please keep doing it.
Atmosphere: 5
Food: 5
Service: 5
Went for Grinch meal that came out on the 2-3, went on the 5th all out. Didn't know when they would get them in😒
Food: 1
Service: 3
I truly want to give more stars but the customer service fluctuates from good to poor and yesterday 8.23 around 205pm , i received poor experience. I had a mobile order with 2 Large smoothies and a double cheeseburger and fries. I received my food first thing and told to go to second window it'd be out soon . Im waiting and waiting at window two for over 5 minutes , no one came to give me a update on how much longer or what was happening , kind you they helped over 6 cars that were behind me and they all got their food and drinks no problem . So I go inside and when I try to explain that ive been waiting , was my order forgotten about , the lead / supervisor answers with attitude saying they had to change out the machine and there's only ONE person so thats why im waiting. Your staffing issues are not the customers problem and if you can give food out in a reasonable time than great , if not than communicate the ETA to the guest so they know what's going on , dont be dissmissive
The starbucks was getting way too expensive, but mcdonald's coffee is excellent.They're caramel macchiato is so good
Atmosphere: 4
Food: 4
Service: 4
Orderd on line too 30 min to get fondo to me the girl had a bad attitude
Atmosphere: 1
Food: 4
Service: 1
I will never go back to this McDonald’s again. The last time I went, they were so incredibly rude and they made me feel so uncomfortable. I will never return to their restaurant again.
Atmosphere: 1
Food: 1
Service: 1
Service depends on what staff is there.
Atmosphere: 5
Food: 4
Service: 3
Restaurantji Recommends
The food is great . but there’s this guy with fake color eyes contacts. everytime I want to use the restroom he tells me that there broken or some sort. He needs to stop judging a book by its cover, he probably thinks I’m homeless because I go in dirty. Yes I am dirty. It’s because I’m a hard-working guy he plays it after that he never sees me but that’s OK I’ll go somewhere else to go eat
Tuesday night around 9:50 drove thru the drive thru and they forgot to add my fries and I drove home just to find out I was missing food
Atmosphere: 1
Food: 3
Service: 1
No soda machine? No refills? Forced to order from kiosk? This Mickey D’s sucks and I will never spend my money there again. Girl was rude when I asked for a refill. I’ll drive to Airline from now on
Atmosphere: 1
Food: 2
Service: 1
I dont think McDonald's train their employees on how to be nice to customers. Customer service is very important here. I had a girl who treated me very badly. I told the manager they needed to be nicer, and she told me no one had complained, that I was the only one. She was very rude. I can't believe the managers don't see this either
Atmosphere: 1
Food: 3
Service: 1
Cold drink, Hot quick and ready fast food.
Atmosphere: 5
Food: 5
Service: 5
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