Waited 50 minutes for 24 wings.☹️ Repeatedly told 5 minutes. Not busy.
Atmosphere: 1
Food: 4
Service: 1
Boo Bear
I just went in to pick up doordash. The guy behind the counter on his phone asked me what the name was on my order I told him he said it's an unusual name. Then he he had to ask me again. the only person making food ask me the name, then she asked me the name again. Then she's doing something, I don't know what but nothing's in the fryer nothing's going on no one's really doing anything. People are there to pick up food and no one's there to hand it out. She figures it out okay then she's like one at a time doing something. nothing's going full steam at all. In fact everything was in such slow motion I felt like I was the one that was high! Guy that was on his phone the whole time walks into the bathroom never came back, the other girl went outside came back in she's off now she leaves. Other girl preparing the food she's not even wearing any gloves but she's doing everything one at a time so whatever whatever everything's whatever there, who cares right? Literally you put stuff into a fryer and toss it with sauces and powders then you put them in a bag. You're not constructing salads or building sandwiches barely and if you are it's what, some lettuce or pickles? I'm sorry but it's not that hard, I don't understand how it can be so slow. It makes me feel stupid for fighting for $20 an hour for fast food people honestly. And that's not including the last two orders that I picked up for delivery that were completely wrong. One person it was the wrong person's food then the next order it was missing half the order and that was the same person both times. The older short lady with long hair I think it's got purple in it now. I'll give her some wiggle room I guess because I think she might be new but it doesn't seem like there's a whole lot of effort going on. And it pisses me off because people that work hard like me that could go in there and kill it by myself on my own can't get a full-time job and you hire kids that don't care. Why don't you guys invest in some skilled people 🤔 give them full-time hours they will work good for you for that money. **** last time I was there they were telling people there was a 2 hour wait time!!! If not all the fryers are going and you are that far in the weeds...I don't know how or why this happens.... 🤡🤯
Oscar Villalobos
Haven't been here in awhile and last time I will go here. Customer service is not there. They forced me to use the app to order online only. However California law states they have to take cash so they have to take order. Last other times haven't been very pleasant and they are pushing people away. Do not go here.
andres perez
The staff that delivers the orders does not work, they are rude and inattentive to customers, they do their job poorly, I don't know what they do there yet, it doesn't make me want to go to that store.
Atmosphere: 1
Service: 1
Craig
The employees absolutely suck at this location. It’s all teenagers wearing earbuds listening to music while “working” and talking crap about customers who have been waiting for an hour for their chicken. Absolutely ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Alexander Cano
New employees are a failure
Service: 1
Maiker Alexander Cano piedrahita
The new administration is disastrous
Ems
Terrible customer service, food is either soggy or not cooked at the right temperature, and the vibe was just not it. I wouldn’t recommend coming here, I’ve given this wingstop a couple chances now and every time they’re rude and roll their eyes while taking your order, the fries are extremely soggy, and the chicken is never cooked right, always gross. Learn how to treat customers with respect and cook the food right or think about working somewhere else !!
Atmosphere: 1
Food: 1
Service: 1
Arturo Mendez
Overall it was a great experience! I went to the store to place my order to go. Order was ready in the time the cashier said! Took my food to go! I will be definitely coming back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seasoned Corn, Seasoned Fries
Pasha
The food is always overcooked, the staff was extremely rude when I pointed it out, and the team members all appear to be uninterested in their work. The staff (“Lilly” at the time) there seem to be more interested in themselves (pda and talking) than the food or service they provide. I would highly recommend choosing a different location.
The food here is horrendously greasy and soggy!!! The GM Andrea G does not know how to manage a restraunt, instead of helping her employees she yells like a dictator to hurry and alll while she talks to the workers about personal issues that dont relate to work. A GM that would rather make the customer feel dumb and little for issues wrong with the order instead of taking accountability. ABSOLUTELY THE WORSE WINGSTOP EXPERIENCE EVER!!!
Atmosphere: 1
Food: 1
Service: 1
Johnathan Roach
Every time I order they forget Ranch and something form my order. On mutiple orders. I am done with this place.
Atmosphere: 1
Food: 1
Service: 1
Vanessa Moreno
Such a good place..wings are amazing Lemon pepper, garlic Parmesan, spicy. Service was not to great the cashier was a great big snob,very rude
Atmosphere: 5
Food: 5
Service: 3
Jason Camardella
All my food is soggy and taste metallic. Wish there was a Buffalo Wild Wings in Hollister. Never going back.
Waited 50 minutes for 24 wings.☹️
Repeatedly told 5 minutes.
Not busy.
Atmosphere: 1
Food: 4
Service: 1
I just went in to pick up doordash. The guy behind the counter on his phone asked me what the name was on my order I told him he said it's an unusual name. Then he he had to ask me again. the only person making food ask me the name, then she asked me the name again. Then she's doing something, I don't know what but nothing's in the fryer nothing's going on no one's really doing anything. People are there to pick up food and no one's there to hand it out. She figures it out okay then she's like one at a time doing something. nothing's going full steam at all. In fact everything was in such slow motion I felt like I was the one that was high! Guy that was on his phone the whole time walks into the bathroom never came back, the other girl went outside came back in she's off now she leaves. Other girl preparing the food she's not even wearing any gloves but she's doing everything one at a time so whatever whatever everything's whatever there, who cares right? Literally you put stuff into a fryer and toss it with sauces and powders then you put them in a bag. You're not constructing salads or building sandwiches barely and if you are it's what, some lettuce or pickles? I'm sorry but it's not that hard, I don't understand how it can be so slow. It makes me feel stupid for fighting for $20 an hour for fast food people honestly. And that's not including the last two orders that I picked up for delivery that were completely wrong. One person it was the wrong person's food then the next order it was missing half the order and that was the same person both times. The older short lady with long hair I think it's got purple in it now. I'll give her some wiggle room I guess because I think she might be new but it doesn't seem like there's a whole lot of effort going on. And it pisses me off because people that work hard like me that could go in there and kill it by myself on my own can't get a full-time job and you hire kids that don't care.
Why don't you guys invest in some skilled people 🤔 give them full-time hours they will work good for you for that money.
**** last time I was there they were telling people there was a 2 hour wait time!!! If not all the fryers are going and you are that far in the weeds...I don't know how or why this happens.... 🤡🤯
Haven't been here in awhile and last time I will go here. Customer service is not there. They forced me to use the app to order online only. However California law states they have to take cash so they have to take order. Last other times haven't been very pleasant and they are pushing people away. Do not go here.
The staff that delivers the orders does not work, they are rude and inattentive to customers, they do their job poorly, I don't know what they do there yet, it doesn't make me want to go to that store.
Atmosphere: 1
Service: 1
The employees absolutely suck at this location. It’s all teenagers wearing earbuds listening to music while “working” and talking crap about customers who have been waiting for an hour for their chicken. Absolutely ridiculous.
Atmosphere: 1
Food: 1
Service: 1
New employees are a failure
Service: 1
The new administration is disastrous
Terrible customer service, food is either soggy or not cooked at the right temperature, and the vibe was just not it. I wouldn’t recommend coming here, I’ve given this wingstop a couple chances now and every time they’re rude and roll their eyes while taking your order, the fries are extremely soggy, and the chicken is never cooked right, always gross. Learn how to treat customers with respect and cook the food right or think about working somewhere else !!
Atmosphere: 1
Food: 1
Service: 1
Overall it was a great experience! I went to the store to place my order to go. Order was ready in the time the cashier said! Took my food to go! I will be definitely coming back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seasoned Corn, Seasoned Fries
The food is always overcooked, the staff was extremely rude when I pointed it out, and the team members all appear to be uninterested in their work. The staff (“Lilly” at the time) there seem to be more interested in themselves (pda and talking) than the food or service they provide. I would highly recommend choosing a different location.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The food here is horrendously greasy and soggy!!! The GM Andrea G does not know how to manage a restraunt, instead of helping her employees she yells like a dictator to hurry and alll while she talks to the workers about personal issues that dont relate to work. A GM that would rather make the customer feel dumb and little for issues wrong with the order instead of taking accountability. ABSOLUTELY THE WORSE WINGSTOP EXPERIENCE EVER!!!
Atmosphere: 1
Food: 1
Service: 1
Every time I order they forget Ranch and something form my order. On mutiple orders. I am done with this place.
Atmosphere: 1
Food: 1
Service: 1
Such a good place..wings are amazing
Lemon pepper, garlic Parmesan, spicy. Service was not to great the cashier was a great big snob,very rude
Atmosphere: 5
Food: 5
Service: 3
All my food is soggy and taste metallic. Wish there was a Buffalo Wild Wings in Hollister. Never going back.
Atmosphere: 2
Food: 1
Service: 3
Food is very very good, very slow service though.
Atmosphere: 2
Food: 5
Service: 2
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