Pizza Hut
6660 W Sunset Blvd, Hollywood
(323) 467-4466
Recent Reviews
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I had the worst experience in the store as some of the promotion and advertising brought me in so I wanted to try out the promotion and use my EBT card. The staff was very rude, dismissive once I presented my payment and almost hesitant to ask if I wanted anything else but was completely pleasant before I presented my payment. Then all of a sudden the wifi and the machine used to process the transactions didn't work... I naturally was uncomfortable but the employees were even more rude and kept pressuring me by asking for another payment and saying my card wasn't working and had been so short and abrasive about the whole situation so I left. When I turned to talk to the other customers they complained about several issues with applications, orders and customer service.
I am writing to share a very disappointing experience my wife and I had at this Pizza Hut location.
We ordered pizza along with fries. When the food arrived, the fries were almost cold. I politely informed Brenda, the server, about the issue. Instead of addressing it professionally, she argued with me and refused to replace the fries at first. After I tried to explain the situation again, she rudely threw the fries in the trash and reluctantly brought us a new serving.
This behavior was unprofessional and aggressive, and it made my wife feel genuinely uncomfortable. As paying customers, we expect courteous and respectful service — not confrontation.
I sincerely hope this feedback is taken seriously, and appropriate action is taken to ensure such incidents do not happen again. Staff should be trained to handle customer concerns with respect and professionalism.
Order a dinner for my family at 8:30 order was picked up at 8:15 the guy in the phone that sounded clueless said they couldn’t track the DoorDash driver that picked up the ordered I waited outside for an hour an food never arrived I don’t know what kind of people they hire there but to wait over an hour and get no response a waste of time no communication whatsoever and I never got my food now I gotta dispute an order for food I never got !! Never ordering from this Pizza Hut again they don’t know what they’re doing in there and to top it off the Guy says order again and you can wait for your other money to be refunded
Horrible experience all the way around
Burnt pizza/ old looking and shady area but the associates were nice.
Personal Pizza 🍕 🔥
why would you deliver this to someone? And I paid $31 Smh. I Called the store and was offered a store credit, but why would I want to eat here again? 😩
Not bad food at all I like everything on the
Atmosphere: 5
Food: 4
Service: 5
Very tasty pizza, great delivery service.
Highly recommended!
Atmosphere: 5
Food: 5
Service: 5
I always love eating here. And I love e that the hours posted on the door say that they're open so late now, too! The rewards program makes it easy to earn free food, and who says no to a free medium pizza? My only two suggestions would be to not make the dining area so frigid and try to get there well before the posted closing time. When I arrived with a little more then 45 minutes to spare, I was shuffled out the door and told that my friend and I would have to wait outside. We were allowed to pick up the food we ordered however.
Overall: the clean restaurant, well above average food, and generous rewards program most definitely outweigh the unexpected ejection from the store to get a 5-star rating from me. I'll eat here again, soof!
Parking: The parking lot has spaces that seem really small, and the lot fills up super-quick.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Bone-Out Wings, Pepperoni Pizza, Icing Dip, Boneless Wings
Restaurantji Recommends
Very bad!
Atmosphere: 2
Food: 1
Service: 4
The only bad thing is that I couldn't sit down to eat because they have the chairs above the tables.
We ordered a veggie pizza but when they gave us one with pepperoni on it .We had to return and it was an 30 minute walk away
Atmosphere: 2
Service: 3
From the moment you take your first bite of Pizza Hut’s Pan Pizza, you’re transported to a world of rich, buttery crusts, perfect sauce and goeey cheese. GET EXTRA CHEESE. The crust is addictive like crack. . It’s not just a crust; it’s an experience. I've been addicted to their Pizza since I was a lil kid.
The staff here is dope. The parking is a little messy but what you want, you're in Hollywood - people dream of being here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza
I ordered a pizza and it was delivered within a half an hour but when I got it, it was cold. I paid $50 for a cold pizza. Then, they charged my card twice.
Atmosphere: 1
Food: 1
Service: 1
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