Bagels Tea lounge of HB

The food is great here. The one star review is for the service and how rude the staff is. They never say good morning or thank you.

They messed up my order a little over a week ago and got annoyed with me when I told them. They fixed it for me but never said sorry. She just gave me the bag back and went on to the next order.

Today I went in to get a dozen bagels with cream cheese and breakfast for myself. I had to wait almost 15 minutes because they did not get my dozen bagels done until they did my breakfast order and the orders for the 3 people behind me. When I finally got my dozen bagels, they were not sliced and just thrown in a box. No sorry for the wait or anything. I spent $32.50 this morning and even dropped $7 in the tip jar.

The staff here is beyond rude and I will never come back here.

This place used to be so great. Service has been slowly declining each visit. Either orders get FCKED up, they take a really sweet time to even make your stuff and hand it to you or they just forget. Like they have the last few times I've came by. Sigh... One of the little sissy looking boy there took my order, didn't give me a receipt and had me waiting almost a little more than half an hour only to find out no one even started it. And when confronted they asked for a receipt. I told the guy that he didn't give me one. Told him to check the cameras. Then proceeded to show him my transaction statement. smfh

Atmosphere: 3

Food: 4

Service: 2

The best bagels in HB! Get the fresh squeezed Orange juice!

Atmosphere: 5

Food: 5

Service: 5

I can’t get enough of their croissants! Everyone is always so kind and helpful! I would eat the croissants here every day if possible

Atmosphere: 5

Food: 5

Service: 5

The Vietnamese coffee that is made here is top notch! My wife and I found this cafe, and we have made it our new coffee spot since moving to CA!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Sausage Egg & Cheese, Breakfast Sandwich, Lox Specials

This is a gem amongst a plethora of bagel shops to choose from in this area. I highly suggest the Vietnamese coffee this one is special, it’s a great in and out or sit for awhile spot!

Atmosphere: 3

Food: 5

Service: 5

They don’t send the right food don’t order from this place less you like being disappointed then you found the right spot ! They are super lazy, rude and don’t care about your money and your Business.

Atmosphere: 1

Food: 1

Service: 1

Bagel ? was very good, but $4 seems high. Staff not friendly.

Food: 5

Service: 2

Amazing bagel ! Made with love ! Quick and great service

Atmosphere: 5

Food: 5

Service: 5

Yummy and quick bagel sandwich!

Atmosphere: 4

Food: 5

Service: 5

Yummy and quick bagel sandwich!

Atmosphere: 4

Food: 5

Service: 5

these ladies work so hard , it’s so busy because the food and drinks are so dang GOOD and affordable! it might take a little while because it is a small business / staff, but if you’re patient it’s worth the wait !

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bagels

It may look like every other bagel shop but the quality is so much better. Amazing pricing and honestly the drinks make it so worth the 30 minute drive from my house.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mango Passion Fruit Tea with Mango Jelly, Bagels, Mango Dragonfruit Refresher

Oh my gosh.... this place is so out of the way that I hadn't noticed it, and by complete accident, we ended up here. It is Amaaaazzzzing!!! I got the lox on an everything bagel... the prices are reasonable, not inexpensive but well worth the money. There is outside seating so bring your dog and have a seat, enjoy your food.

Atmosphere: 5

Food: 5

Service: 5

The taro boba smoothie I bought taste super bomb! Super addictive! The sweetness was just perfect! Employees was super friendly. I will definitely keep going back for more.

Atmosphere: 5

Food: 5

Service: 5