Great customer service. Just wish there were more dairy free options. Not a big fan of the daiquiri flavor
Senbon
This location on Springdale and Warner is my new go to for Birthday cakes! I’ve been to another BR and the service and quality was terrible! I highly recommend ordering from this location bc the options are many and the customer service was amazing! I was treated as if I was purchasing something much more expensive. The price was affordable and the family loved the cake. The decorating was also exactly what we wanted! They were very helpful with their recommendations as well! Thank you to BR on Springdale and Warner!
sandra patrick
Picked up the cutest cake for my daughter! Everyone loved it and it was delicious.
Andrew Edward
Went there on my birthday and got 2 free scoops. Nice flavors.
Територія краси All Dolls Beauty
I visited Baskin Robbins with my kids after checking Google Maps for a place to enjoy some ice cream. We were celebrating a special occasion and arrived at 8:55 PM, planning to have a quick treat before bedtime. The store hours on Google Maps showed they closed at 10 PM, so we thought we had plenty of time to sit and enjoy our ice cream for about 10–15 minutes.
However, right after purchasing our ice cream, the staff told us we had to leave. It was very cold outside, and eating ice cream in my new Tesla with three kids was not ideal. I explained this, but they insisted we leave, claiming there was a sign somewhere about this policy. I didn’t see any notice, and they should have informed us before selling us the ice cream. Instead, the staff rudely opened the door and told us to go.
This was especially disappointing as we were trying to celebrate, and the experience was far from enjoyable. Customers deserve more respect and clear communication.
Atmosphere: 1
Food: 1
Service: 1
Brian
The only place left where I can get a hot fudge sunday, or a banana split.
Atmosphere: 5
Food: 5
Service: 5
Carlos Bahena
Specifically we go to this Baskin Robbins despite there being one closer to our house because the staff is always super helpful and friendly! Everything is always made great!
Atmosphere: 5
Food: 5
Service: 5
Michael May
I've been going here for so many years now, fill out the survey on the receipt for $1 off but never thought to leave a review here.
To parrot what others say, Noelle is what makes this BR so special! She memorized my quirky orders and will always make exactly what I want, to perfection.
Every employee here shows the same care and attention to the orders, but you are in for a treat if your scooper has some unique and creative makeup!
Kid-friendliness: It's like going to Disneyland when I bring my kids with me. Since they were barely able to speak, now in high school the employees here make us all feel appreciated and will chat while they design their frozen creations.
Best I can describe it, Willy Wonka of ice cream!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Peanut Butter 'N Chocolate and Reese's Peanut Butter Cup Polar Pizza
anthony piazza
Went tonight to Baskin-Robbins Huntington Beach off Warner. I’ve been going there for many years. There were two young attendants. I tried to explain to them. I want two scoops in one cup two scoops of another cup. They could not understand it after several questions I thought we had it resolved. I arrive home and find 4 1:2 scoops in one cup I was upset. I called and spoke to the lady who said she was the manager and there’s nothing she could do but if I want to bring it in, she could separate it into two cups. but why bring it in? She said you could do that at home. I’ll be calling tomorrow to speak to the franchisee and I’ve also called corporate. This is unacceptable. $13 for 4 half scoops. I will be doing by business now with Handels.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Jamoca Almond Fudge
Blanca Magallanes
I always enjoy Noelle's service. She is very upbeat and kind and patient, even when the kids want to sample everything before they order
Kid-friendliness: Very patient attendants, super friendly
The best places to find 31 flavors all the time and friendly staff.
Michael Fortin
Coming here for 2 years and as of late the scoops have decreased in size a lot.Heard several people today talking about how little ice cream they got on their cones and even in cups.I had the equivalent of one scoop in a 2 scoop cup. Not cool.Not feeling it.
Esther Katherman
Servers were quick & attentive, also very pleasant
Tammy Hall
Horrible customer service.
Monica Zevallos
Customer Service Excellent! Always greeted with a Smile
Great customer service. Just wish there were more dairy free options. Not a big fan of the daiquiri flavor
This location on Springdale and Warner is my new go to for Birthday cakes! I’ve been to another BR and the service and quality was terrible! I highly recommend ordering from this location bc the options are many and the customer service was amazing! I was treated as if I was purchasing something much more expensive. The price was affordable and the family loved the cake. The decorating was also exactly what we wanted! They were very helpful with their recommendations as well! Thank you to BR on Springdale and Warner!
Picked up the cutest cake for my daughter!
Everyone loved it and it was delicious.
Went there on my birthday and got 2 free scoops. Nice flavors.
I visited Baskin Robbins with my kids after checking Google Maps for a place to enjoy some ice cream. We were celebrating a special occasion and arrived at 8:55 PM, planning to have a quick treat before bedtime. The store hours on Google Maps showed they closed at 10 PM, so we thought we had plenty of time to sit and enjoy our ice cream for about 10–15 minutes.
However, right after purchasing our ice cream, the staff told us we had to leave. It was very cold outside, and eating ice cream in my new Tesla with three kids was not ideal. I explained this, but they insisted we leave, claiming there was a sign somewhere about this policy. I didn’t see any notice, and they should have informed us before selling us the ice cream. Instead, the staff rudely opened the door and told us to go.
This was especially disappointing as we were trying to celebrate, and the experience was far from enjoyable. Customers deserve more respect and clear communication.
Atmosphere: 1
Food: 1
Service: 1
The only place left where I can get a hot fudge sunday, or a banana split.
Atmosphere: 5
Food: 5
Service: 5
Specifically we go to this Baskin Robbins despite there being one closer to our house because the staff is always super helpful and friendly! Everything is always made great!
Atmosphere: 5
Food: 5
Service: 5
I've been going here for so many years now, fill out the survey on the receipt for $1 off but never thought to leave a review here.
To parrot what others say, Noelle is what makes this BR so special!
She memorized my quirky orders and will always make exactly what I want, to perfection.
Every employee here shows the same care and attention to the orders, but you are in for a treat if your scooper has some unique and creative makeup!
Kid-friendliness: It's like going to Disneyland when I bring my kids with me. Since they were barely able to speak, now in high school the employees here make us all feel appreciated and will chat while they design their frozen creations.
Best I can describe it, Willy Wonka of ice cream!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Peanut Butter 'N Chocolate and Reese's Peanut Butter Cup Polar Pizza
Went tonight to Baskin-Robbins Huntington Beach off Warner. I’ve been going there for many years. There were two young attendants. I tried to explain to them. I want two scoops in one cup two scoops of another cup. They could not understand it after several questions I thought we had it resolved. I arrive home and find 4 1:2 scoops in one cup I was upset. I called and spoke to the lady who said she was the manager and there’s nothing she could do but if I want to bring it in, she could separate it into two cups. but why bring it in? She said you could do that at home. I’ll be calling tomorrow to speak to the franchisee and I’ve also called corporate. This is unacceptable. $13 for 4 half scoops. I will be doing by business now with Handels.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Jamoca Almond Fudge
I always enjoy Noelle's service. She is very upbeat and kind and patient, even when the kids want to sample everything before they order
Kid-friendliness: Very patient attendants, super friendly
Wheelchair accessibility: Marker spaces and ramps
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The best places to find 31 flavors all the time and friendly staff.
Coming here for 2 years and as of late the scoops have decreased in size a lot.Heard several people today talking about how little ice cream they got on their cones and even in cups.I had the equivalent of one scoop in a 2 scoop cup. Not cool.Not feeling it.
Servers were quick & attentive, also very pleasant
Horrible customer service.
Customer Service Excellent! Always greeted with a Smile
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