Went here at 6:30 on a monday night 2/10 to try and take advantage of the deal they were offering for a free burger. The app however is not working properly and so i went in to see if the staff could help me, or simply provide me with the deal that is advertised. I was quickly told by a man and a woman if it is a problem with the app, they cannot do anything and will be unable to provide me access to this offer. As soon as the last word left the workers mouth, she turned her back and went to something else, as i stood there hoping for more assistance, i eventually said “excuse me” to which her response was to go to the bqck, out of view of the customers. Quite poor service if you ask me. I get it that sometimes things get busy, however welcome to food service where providing customer service to CUSTOMERS is your job. If you dint like it you should quit. Hope management/ownership is able to maybe provide better training or acquire new employees that can, one, help provide customers with promotions they advertise, and two, provide customers with even a sliver of decent customer service.
Atmosphere: 1
Service: 1
V Barbu
Great serves very kind
Atmosphere: 5
Food: 5
Service: 5
John Chiew
When I asked for a senior discount, he shook his head from side to side and laughed at me, which was very unpleasant. I was born in 1952 and am 72 years old.
Atmosphere: 2
Food: 4
Service: 2
Gabriel Delgado
Great customer service with a smile. Totally flexible with last minute order changes.
Atmosphere: 5
Food: 5
Service: 5
Anonymous Owl
Had to wait 30 minutes in the drive through. Ridiculous. All for soggy onion rings, a dry burger and watered down soda.
Atmosphere: 1
Food: 1
Service: 1
Lee'An Bender
Friendly staff, definitely the best Carl's Jr in the area!!
Atmosphere: 5
Food: 5
Service: 5
mark loveless
Great
Atmosphere: 5
Food: 5
Service: 5
Vanessa Getsinger
We were headed to the beach(this was July 2024) but wanted to get a quick bite to eat, after many failed attempts to find somewhere clean and with decent service(where someone actually helps you)...we finally found this Carl's Jr with a great atmosphere and so clean. My whole family enjoyed fresh food and it was quickly done...great staff and Adan is most definitely the best. Kept checking on us and provided everything we needed. Thank you so much ?
Atmosphere: 5
Food: 5
Service: 5
Ian Jones
I had done an online order and the drive thru line was quick and easy, and my food was hot and my my shakes hit the spot.
Went here at 6:30 on a monday night 2/10 to try and take advantage of the deal they were offering for a free burger. The app however is not working properly and so i went in to see if the staff could help me, or simply provide me with the deal that is advertised. I was quickly told by a man and a woman if it is a problem with the app, they cannot do anything and will be unable to provide me access to this offer. As soon as the last word left the workers mouth, she turned her back and went to something else, as i stood there hoping for more assistance, i eventually said “excuse me” to which her response was to go to the bqck, out of view of the customers. Quite poor service if you ask me. I get it that sometimes things get busy, however welcome to food service where providing customer service to CUSTOMERS is your job. If you dint like it you should quit. Hope management/ownership is able to maybe provide better training or acquire new employees that can, one, help provide customers with promotions they advertise, and two, provide customers with even a sliver of decent customer service.
Atmosphere: 1
Service: 1
Great serves very kind
Atmosphere: 5
Food: 5
Service: 5
When I asked for a senior discount, he shook his head from side to side and laughed at me, which was very unpleasant.
I was born in 1952 and am 72 years old.
Atmosphere: 2
Food: 4
Service: 2
Great customer service with a smile. Totally flexible with last minute order changes.
Atmosphere: 5
Food: 5
Service: 5
Had to wait 30 minutes in the drive through. Ridiculous. All for soggy onion rings, a dry burger and watered down soda.
Atmosphere: 1
Food: 1
Service: 1
Friendly staff, definitely the best Carl's Jr in the area!!
Atmosphere: 5
Food: 5
Service: 5
Great
Atmosphere: 5
Food: 5
Service: 5
We were headed to the beach(this was July 2024) but wanted to get a quick bite to eat, after many failed attempts to find somewhere clean and with decent service(where someone actually helps you)...we finally found this Carl's Jr with a great atmosphere and so clean. My whole family enjoyed fresh food and it was quickly done...great staff and Adan is most definitely the best. Kept checking on us and provided everything we needed. Thank you so much ?
Atmosphere: 5
Food: 5
Service: 5
I had done an online order and the drive thru line was quick and easy, and my food was hot and my my shakes hit the spot.
Atmosphere: 5
Food: 5
Service: 5
Same as all Carl's Jrs...
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The workers here are so kind and my food came out so crispy and fresh! Will definitely be coming back
Atmosphere: 5
Food: 5
Service: 5
Great customer service!!!
Atmosphere: 5
Food: 5
Service: 5
Best Carls Jr for service and very nice employees!
Atmosphere: 5
Food: 5
Service: 5
Great service, staff was really nice and got the food out quick! 10/10 recommend
Atmosphere: 5
Food: 5
Service: 5
Good service fresh food
Atmosphere: 5
Food: 5
Service: 5
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