I took a break coming here for maybe a couple of years since i was disappointed with my order the last time - chicken portion was small, dry meat and too salty. I've come back tonight and was quite satisfied with my order - Mama Charo. Chicken was delicious and moist. Service was very friendly and prompt. Will go back again. Order 108 6:21pm 1/12/26
Atmosphere: 5
Food: 5
Service: 5
Waseem Sunna
I couldn’t even wait until I got home to write this review.
Some places force you to write a good review because they exceed expectations. Others force you to write one because they go beyond unacceptable—and this place is firmly in the second category.
I found two bones inside my burrito sandwich. Out of courtesy, I pulled the first one out, threw it away, and assumed it was an honest mistake—because mistakes happen. But when I found the second bone, that was the straw that broke the camel’s back. At that point, it was clear there’s a serious lack of cleanliness and quality control here.
I didn’t dare continue eating the second sandwich. Instead, I brought everything back to the restaurant and showed it to the manager. He was polite and understood my frustration and offered a refund, which I declined only because the order was placed through DoorDash.
The sandwich itself didn’t even taste good. It was barely edible until I found what I found.
This was my first and absolutely last visit. I’m posting this to warn the public—do with that information what you will.
Atmosphere: 2
Food: 1
Service: 4
Eugene Godwin
The chicken quality varies, it can be great but often this location serves it very dry.
Also, always check your order before you leave, I have picked up orders only to find out they left an item out.
Atmosphere: 3
Food: 4
Service: 3
Rabih Harfouche
Wholesome and clean food. Delicious and good value for money.
Atmosphere: 5
Food: 5
Service: 5
Sara Taylor
Miss their salsa bar!
Atmosphere: 5
Food: 5
Service: 4
Chris Marten
This chicken is amazing!! Must go!
Atmosphere: 5
Food: 5
Service: 5
Chuck Hart
Best seasoned & fire roasted chicken in Huntington Beach, with a wide variety of tasty side dishes. Plenty of parking. Easy ordering, either online, over the phone or at their friendly counter. Generous, delicious portions with both individual and family meals. Fresh salsa, mild to wild, made in-house daily.
Atmosphere: 5
Food: 5
Service: 5
Mitch R
Usually a great place to get food, but two problems. First, whenever you order a bowl, they’ll ask if you want tortillas, however they don’t mention it costs extra. 2end make sure to double check your order before leaving. Last visit I paid extra for chicken breast, but didn’t notice they gave me shredded chicken till I got home. I’m not big on shredded chicken, so I ended up throwing half my bowl out.
Laron Abram
I Was 🚫 NOT Impressed!! Will Likely 🚫 Ever Come Here Again, Was Better Off Going Back To Pollo Loco!
Awesome in here love there brownies are great
Atmosphere: 5
Food: 5
Service: 5
I took a break coming here for maybe a couple of years since i was disappointed with my order the last time - chicken portion was small, dry meat and too salty.
I've come back tonight and was quite satisfied with my order - Mama Charo. Chicken was delicious and moist.
Service was very friendly and prompt. Will go back again.
Order 108 6:21pm 1/12/26
Atmosphere: 5
Food: 5
Service: 5
I couldn’t even wait until I got home to write this review.
Some places force you to write a good review because they exceed expectations. Others force you to write one because they go beyond unacceptable—and this place is firmly in the second category.
I found two bones inside my burrito sandwich. Out of courtesy, I pulled the first one out, threw it away, and assumed it was an honest mistake—because mistakes happen. But when I found the second bone, that was the straw that broke the camel’s back. At that point, it was clear there’s a serious lack of cleanliness and quality control here.
I didn’t dare continue eating the second sandwich. Instead, I brought everything back to the restaurant and showed it to the manager. He was polite and understood my frustration and offered a refund, which I declined only because the order was placed through DoorDash.
The sandwich itself didn’t even taste good. It was barely edible until I found what I found.
This was my first and absolutely last visit. I’m posting this to warn the public—do with that information what you will.
Atmosphere: 2
Food: 1
Service: 4
The chicken quality varies, it can be great but often this location serves it very dry.
Also, always check your order before you leave, I have picked up orders only to find out they left an item out.
Atmosphere: 3
Food: 4
Service: 3
Wholesome and clean food. Delicious and good value for money.
Atmosphere: 5
Food: 5
Service: 5
Miss their salsa bar!
Atmosphere: 5
Food: 5
Service: 4
This chicken is amazing!! Must go!
Atmosphere: 5
Food: 5
Service: 5
Best seasoned & fire roasted chicken in Huntington Beach, with a wide variety of tasty side dishes. Plenty of parking. Easy ordering, either online, over the phone or at their friendly counter. Generous, delicious portions with both individual and family meals. Fresh salsa, mild to wild, made in-house daily.
Atmosphere: 5
Food: 5
Service: 5
Usually a great place to get food, but two problems. First, whenever you order a bowl, they’ll ask if you want tortillas, however they don’t mention it costs extra. 2end make sure to double check your order before leaving. Last visit I paid extra for chicken breast, but didn’t notice they gave me shredded chicken till I got home. I’m not big on shredded chicken, so I ended up throwing half my bowl out.
I Was 🚫 NOT Impressed!! Will Likely 🚫 Ever Come Here Again, Was Better Off Going Back To Pollo Loco!
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Salsa
Restaurantji Recommends
Great Tasting unique chicken and great side orders to chose from and amazing salsa.
Atmosphere: 5
Food: 5
Service: 5
I ordered a chicken burrito.
Parking: Parking is limited
Kid-friendliness: No
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salsa, Fire-Grilled Chicken, Fajita Plate, Black Beans, Fried Chicken, Apple Walnut Cranberry Salad, Chicken Meal Soo Yummmy, Spicy Chicken Bowl, Pinto Beans, Chicken Guacamole and Chips, Corn on the Cob, Spicy Tostada Salad, 12 Pieces, 4 Pieces, BBQ Ranch Salad, Garden Salad, Charo Burrito
Simply a great meal.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Salsa, 12 Pieces
Always fast service. Seasonings on chicken is delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fire-Grilled Chicken
Good service
Atmosphere: 5
Food: 5
Service: 5
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