Kai Modern Japanese Bistro

Very poor service waiter never came to wait on us more than twice we had to call her over after an hour we had reservations and weren’t seated for 20 minutes although there were multiple tables open, we kept watching our waiter interacting with everyone but us after an hour and a half we got our appetizers and it was cold and stale because it was a fried dish and the miso soup was gritty and very salty and cold ,then after another thirty minutes asking the waiter what taking so long she tried to tell us that the sushi chef was leaving if we wanted anything else and we said no so they did give us the omakaze on the house but it wasn’t the full dish then finally after another 30 minutes we got our two sushi rolls but they were plain and not what was advertised and the waiter never came back so we weren’t able to get any condiments and then we still had to flag her down to get the check. The validation for parking wasn’t for more than two hours so we had to still fight to get free parking as advertised due to us being over two hours. The manager never even came out to apologize although the waiter told us she spoke to the manager. All in all the worst experience. Price was awful as well for what we received. Will not be recommending this spot to anyone. If I could put zero stars I would. Very disappointing.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Salmon Sashimi

A bit loud (music) but very nice staff and delicious, filling food

Atmosphere: 4

Food: 5

Service: 5

Very cool interior when i walked in instantly got helped and got water i love the place!!

Atmosphere: 5

Food: 5

Service: 5

Staff was great, sushi was very good, but our entrees were just OK. We were really looking forward to the unique subtle tastes we at least associate with Japanese cooking, but it seemed like the 'Modern' means fusion, guessing with Mexican? A lot of Jalapeño peppers and such somewhat dominating the subtle Japanese flavors.

Atmosphere: 5

Food: 3

Service: 5

If you ever get the opportunity to attend the Omakase dinner. You'll be amazed!

The ambience was very nice, and one of the staff members even gave us a sneak peek of their speakeasy. The service was friendly and somewhat attentive.

The food was just okay and quite pricey for what it was. The real issue came when I discovered that they falsified the tip amount on my credit card. This was very disappointing and I had to dispute the charge with my credit card provider. This left me with a sour taste..

Atmosphere: 4

Food: 3

Service: 3

Went to Hyatt Regency and we love great food this was by far one of the highlights of our stay ... We ended up getting a lot and sharing with the table - everything was on point scallops, noodles, green beans, drinks, fried rice ... Just go.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Kyoto Fries, Hokkaido Scallops Skewer, Pork Belly Buns, Wagyu Meatballs

Here’s the deal - for the first time in my life, if I could give more than 5 stars I would. The staff was amazing - they got our party of 10 in quickly and offered to do family style service. The food was AMAZING and came out quickly. I loved not having to put any thought into ordering. They brought out just the right amount of food for the entire table.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sushi, Hamachi Crudo, Pork Belly Buns, Spicy Tuna Crispy Rice, Hashbrown, Wagyu Meatballs

The Wagyu meatballs were really tasty.
Sushi was passable, lacked flavour.

Atmosphere: 4

Food: 2

Service: 3

Recommended dishes: Wagyu Meatballs

Delicious food and excellent service

Atmosphere: 5

Food: 5

Service: 5

Loved this place! The service was top notch and the food was delicious. We had sushi as an appetizer and main courses. All the food was fresh tasing and delicious.

Atmosphere: 5

Food: 5

Service: 5

We loved this Sushi! Best we had in our week in Pacific City! Will definitely come again!

Food: 5

Service: 5

Recommended dishes: Sushi

This place is cozy and the service staffs are nice and quick. I would recommend to everyone to try. The sushi bar is great also. ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Tuna, Tai Sashimi, Sushi, Hokkaido Scallops, Edamame

Incredible ambiance with a Japan flair and comfort. Food is amazing with so many options for everyone’s tastes! Highly recommend experiencing Kai Lounge and the expresso martini ? is the bomb. This is a must visit to dine in

Atmosphere: 5

Food: 5

Service: 5

Great food! Beautiful ambience!! 5 ⭐️

Atmosphere: 5

Food: 5

Service: 5