I had a terrible experience at Domino’s so I went to that Papa Johns and they were awesome.. great service and delicious thin crust pepperoni pizza.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Frank Lara
really bad service , never on time and even worse the pick up
D Carlson
I tried the Shaq-A-Roni bc it looked so good on the commercials… I was skeptical, but I’m glad I tried it… it looks AS GOOD as on the commercials and it was delicious!I highly recommend if you like pepperoni / thin crust.5 Stars ⭐️⭐️⭐️⭐️⭐️
Atmosphere: 5
Food: 5
Service: 5
Hue H.
11/20/23Order a pizza today and it's was terrible! I only saw two people working there today. There something weird with the bread or crest of the pizza.
jeff
Dave was great gave me everything I needed plate's cheese napkin's and pepper's a complete deal from start to finish thanks guy'
Atmosphere: 5
Food: 5
Service: 5
Christopher Woods
Perfect pizza and excellent customer service from Antoine. Had some not so perfect orders in the past, but have been assured they are working their hardest to improve ? I recommend you try out a pizza from here, and see what you think ?
Atmosphere: 5
Food: 5
Service: 5
Keilani P.
On more than one occasion it's taken longer than an hour for delivery. Terrible service. They'll have an estimated delivery time, make sure to add an extra 30-40 minutes for an ACTUAL accurate delivery time. Marinara sauce that I usually get with the bread twists always tastes spoiled. If I could add a no stars I would!
Johnny T.
This location is very bad in customer service. We brought in couples that support la Quinta high school water polo which it said to honor at papa johns in Orange County. But the sale person at this location said they do not honor that which is papa johns pizza in general gave false advertisement. Especially this location in Huntington Beach
Kris N.
i can definitely see why this place only has 2 stars... my boyfriend & i ordered pizza through delivery earlier & had the most ridiculous experience.we ordered a 3 topping with pepperoni, olives, & onion. when we initially got the pizza, we noticed that there were no pepperonis on like we had asked for. so my boyfriend goes back out to talk to the driver, & this guy tries to tell my boyfriend that there are pepperonis underneath the cheese. like what? seriously? i used to work at a pizza place & have never once done that before. to make up for it, the driver tells us that we can have that pizza for free. at this point we're thinkin' hell yeah, free pizza. but we do still want a pizza that's actually correct bc we paid for it. so then the delivery driver tells us that he's gonna drive back & get us our pizza. sweet.eventually the driver does come back, but this time it's a different guy. he asks us to bring down the pizza & show him, i guess as proof or whatever. he tries to claim that it's bc he wants to show his boss or whoever what's wrong with it. we try telling him what the previous driver said about us getting to keep it & how we've already started eating it & don't want to give it back, but he insists that we have to give it back to him. don't understand why he couldn't have just taken a picture unless he wanted to keep it for himself to inhale it as soon as we were gone. this delivery driver also said that we would be refunded. however, he never actually gives him the money back. so my boyfriend is like "hey, where is my money? you told me you would give me a refund" & the driver, absolutely not understanding, is like "if i give you the money back, then i have to take the pizza too." & i'm just like wtf are you talking about? do you not understand how a refund works? the delivery driver also took it back a second time, & when we got it back (again), it looked like someone had torn through it just to find the pepperonis & prove that they were there, like they were upset & it was somehow our fault for not being able to find them, even though literally nobody makes pizza that way. we did eventually get the pizza we wanted, but by the end of it we kinda didn't want it anymore. i think the only reason we ate it is bc of how hungry we were & much trouble it was to get it. i like Papa John's & i will continue to support you guys, but i am never ordering from this particular location ever again.
Min J
They all deserve a raise. Great service and pleasant people working there. Pizza is also fantastic
Standard Papa John's. "Better", not great... but the people are nice.
Frances Colleen Barnett
Delivery so atmospher was perfect me and husband loved it.
Atmosphere: 5
Food: 5
Service: 5
Bri G.
I visited this location yesterday (7/20) around 1:30pm to place a carry out order and ended up having to leave empty handed. When I walked in and approached the counter the cashier was on the phone taking an order. I patiently waited for him to finish his call, however, the phone rang again so he picks up and proceeds to take that order. No problem, I continued to wait. Once he finishes up those orders (about 15-20 min wait time), I finally get a chance to speak to him and attempt to place my order... only to be cut off midway for him to take another phone call. Instead of him placing that caller on hold, he proceeds to take their order as I'm just standing there dumbfounded. At this point I decided to just walk out because my presence was clearly irrelevant to this cashier. As someone who has worked in hospitality, it's important to always take care of who is in front of you first - not cut me off to take yet another phone call. Side note: I traveled all the way from Newport Coast because I specifically love Papa John's and we do not have any locations in Newport. A complete waste of time.
Frances Colleen Barnett (Toni)
Delivery so atmospher was perfect me and husband loved it.
Atmosphere: 5
Food: 5
Service: 5
Cristine Wagner (cabooseminusone)
Great customer service, they are doing what they can with the amount of staff that they have with how busy it has been. They try to keep it together and work great as a team.
I had a terrible experience at Domino’s so I went to that Papa Johns and they were awesome.. great service and delicious thin crust pepperoni pizza.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
really bad service , never on time and even worse the pick up
I tried the Shaq-A-Roni bc it looked so good on the commercials… I was skeptical, but I’m glad I tried it… it looks AS GOOD as on the commercials and it was delicious!I highly recommend if you like pepperoni / thin crust.5 Stars ⭐️⭐️⭐️⭐️⭐️
Atmosphere: 5
Food: 5
Service: 5
11/20/23Order a pizza today and it's was terrible! I only saw two people working there today. There something weird with the bread or crest of the pizza.
Dave was great gave me everything I needed plate's cheese napkin's and pepper's a complete deal from start to finish thanks guy'
Atmosphere: 5
Food: 5
Service: 5
Perfect pizza and excellent customer service from Antoine. Had some not so perfect orders in the past, but have been assured they are working their hardest to improve ? I recommend you try out a pizza from here, and see what you think ?
Atmosphere: 5
Food: 5
Service: 5
On more than one occasion it's taken longer than an hour for delivery. Terrible service. They'll have an estimated delivery time, make sure to add an extra 30-40 minutes for an ACTUAL accurate delivery time. Marinara sauce that I usually get with the bread twists always tastes spoiled. If I could add a no stars I would!
This location is very bad in customer service. We brought in couples that support la Quinta high school water polo which it said to honor at papa johns in Orange County. But the sale person at this location said they do not honor that which is papa johns pizza in general gave false advertisement. Especially this location in Huntington Beach
i can definitely see why this place only has 2 stars... my boyfriend & i ordered pizza through delivery earlier & had the most ridiculous experience.we ordered a 3 topping with pepperoni, olives, & onion. when we initially got the pizza, we noticed that there were no pepperonis on like we had asked for. so my boyfriend goes back out to talk to the driver, & this guy tries to tell my boyfriend that there are pepperonis underneath the cheese. like what? seriously? i used to work at a pizza place & have never once done that before. to make up for it, the driver tells us that we can have that pizza for free. at this point we're thinkin' hell yeah, free pizza. but we do still want a pizza that's actually correct bc we paid for it. so then the delivery driver tells us that he's gonna drive back & get us our pizza. sweet.eventually the driver does come back, but this time it's a different guy. he asks us to bring down the pizza & show him, i guess as proof or whatever. he tries to claim that it's bc he wants to show his boss or whoever what's wrong with it. we try telling him what the previous driver said about us getting to keep it & how we've already started eating it & don't want to give it back, but he insists that we have to give it back to him. don't understand why he couldn't have just taken a picture unless he wanted to keep it for himself to inhale it as soon as we were gone. this delivery driver also said that we would be refunded. however, he never actually gives him the money back. so my boyfriend is like "hey, where is my money? you told me you would give me a refund" & the driver, absolutely not understanding, is like "if i give you the money back, then i have to take the pizza too." & i'm just like wtf are you talking about? do you not understand how a refund works? the delivery driver also took it back a second time, & when we got it back (again), it looked like someone had torn through it just to find the pepperonis & prove that they were there, like they were upset & it was somehow our fault for not being able to find them, even though literally nobody makes pizza that way. we did eventually get the pizza we wanted, but by the end of it we kinda didn't want it anymore. i think the only reason we ate it is bc of how hungry we were & much trouble it was to get it. i like Papa John's & i will continue to support you guys, but i am never ordering from this particular location ever again.
They all deserve a raise. Great service and pleasant people working there. Pizza is also fantastic
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Standard Papa John's. "Better", not great... but the people are nice.
Delivery so atmospher was perfect me and husband loved it.
Atmosphere: 5
Food: 5
Service: 5
I visited this location yesterday (7/20) around 1:30pm to place a carry out order and ended up having to leave empty handed. When I walked in and approached the counter the cashier was on the phone taking an order. I patiently waited for him to finish his call, however, the phone rang again so he picks up and proceeds to take that order. No problem, I continued to wait. Once he finishes up those orders (about 15-20 min wait time), I finally get a chance to speak to him and attempt to place my order... only to be cut off midway for him to take another phone call. Instead of him placing that caller on hold, he proceeds to take their order as I'm just standing there dumbfounded. At this point I decided to just walk out because my presence was clearly irrelevant to this cashier. As someone who has worked in hospitality, it's important to always take care of who is in front of you first - not cut me off to take yet another phone call. Side note: I traveled all the way from Newport Coast because I specifically love Papa John's and we do not have any locations in Newport. A complete waste of time.
Delivery so atmospher was perfect me and husband loved it.
Atmosphere: 5
Food: 5
Service: 5
Great customer service, they are doing what they can with the amount of staff that they have with how busy it has been. They try to keep it together and work great as a team.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Brownie