Ordered delivery, order arrived with 1 item missing, 1 item burnt and 1 item wrong. I tried calling 4 separate times, even had my call transferred by customer service and no answer. I drove over with the burnt and wrong items making delivery useless. When I walked in 2 guys came from around the corner and I explained the situation. The wrong pizza was supposed to be a thin crust and I pointed it out, one guy responds with “that’s hand tossed” well duh, that’s why it’s wrong. He asked if I wanted a credit and I told him a remake of the issues would be fine. The other guy took the pizza and cookie and put it back in the hot box which is gross in itself. But as I was sitting there waiting for the remake the phone rang. 1 guy is boxing up my order while the other kid sat in the office chair playing on his cell phone ignoring the ringing phone sitting next to him. Makes sense now why so many reviews say they don’t answer. This location could use some training for sure.
Atmosphere: 1
Food: 2
Service: 1
David Hanshaw
Ordered a pizza never received it. Try to call them. He could never get through terrible
Atmosphere: 1
Food: 1
Service: 1
maberajo
Their doordash service is so poor, every second time I order the driver even dont find the place or try to screw the customer. Their website was not accepting credit card, so had to pay cash for the first time in at least 20 orders (in the past 10 months). The delivery lady tried to screw me by 20$, this is unbelievable (even after I gave 8$ of tip)
Atmosphere: 1
Food: 4
Service: 1
Ashley Ned
My wings was suppose to be honey bbq they looked like plain wings literally no sauce the pizza you can tell it been sitting while the sauce was all dry up the pizza it self was dry I had gotten a ride to get my pizza I have called several times with no answer when i was there they was not busy at all horrible experience
Atmosphere: 1
Food: 1
Service: 1
Robin Amidon
Pizza Hut website outsourced delivery with Uber eats and now you get terrible service. Really poor decision with terrible service. They forgot an item and the number doesn’t work to contact Customer service and Pizza Hut employees couldn’t help either. Use to be a go to place now never again
Atmosphere: 1
Food: 3
Service: 1
Doggie Mom
Ordered over the phone a large pan fried pizza today on Halloween. It was chaos when we arrived to pick up, because their system was down. Customers were irate, and it didn't help that no one there spoke any English. When we ordered our pizza, we requested that our pizza be extra crispy, but it was actually extra soggy. Normally the pizza is crispy even if we don't request it to be extra crispy, but thought it was off that the one time we ask for extra crispy, it is soggy.
Our pizza was also not in one piece. It looked as if soneone took a slice out, then tried to put it back, or perhaps they dropped it or something. They offered to make a new pizza, bit we didn't have 15-20 min to wait.
We always order here with no issues. Must just be an off night with the system down, and non-English speaking staff. Usually there soneone there who speaks English.
Atmosphere: 2
Food: 3
Service: 3
Pedro Santiago
Worst experience ever they wouldn’t pick up and even got transferred to the store and no pick up they would hang up because there fault they mess up on my order that was incomplete for expensive things they sell at least make it right but no I was 1 hr trying to call them but no one answer the damn for it’s ridiculous
Atmosphere: 1
Food: 1
Service: 1
Edgar Ma
Pizza was well done and crispy.
Atmosphere: 5
Food: 5
Service: 5
Brian Richey
Pizza was average. They were short staffed, so order took longer than expected. Had to go inside to pick-up instead of curbside. Despite these minor inconveniences, the food and service were not bad.
Atmosphere: 4
Food: 4
Service: 4
Jack Key
I bought a pizza for them today. $35 for a large looks like a medium mediocre best. They don’t even give you pepper flakes. You have to buy a whole bottle so I am with the sodas they don’t have cups.
I am greatly disappointed. They were 15 mins late and the pizza i ordered was a stuffed cust but the rest of the pizza was so thin I could almost poke my finger through it. Everytime I order a pizza the pizza is very very thin.
Wollffus
Friendly staff and the pizza was good. Communication was on point, and food was ready when they said it would be ready.Thanks Pizza Hut
Been going to this location for years. A few weeks ago they forgot one of the toppings. Called them and they comped our next order. This Pizza Hut is a GREAT location!
Parking: Easy Parking.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Marinara
Mayra Velediaz Arellano
I went to see my husband and Kayla. I flirted with my husband. I know I'm Alberto's family, but Kayla didn't have to treat me like that.
Atmosphere: 1
Food: 5
Service: 1
Susy Martinez
I have a great experience at Pizza Hut staff was friendly.
Ordered delivery, order arrived with 1 item missing, 1 item burnt and 1 item wrong. I tried calling 4 separate times, even had my call transferred by customer service and no answer. I drove over with the burnt and wrong items making delivery useless. When I walked in 2 guys came from around the corner and I explained the situation. The wrong pizza was supposed to be a thin crust and I pointed it out, one guy responds with “that’s hand tossed” well duh, that’s why it’s wrong. He asked if I wanted a credit and I told him a remake of the issues would be fine. The other guy took the pizza and cookie and put it back in the hot box which is gross in itself. But as I was sitting there waiting for the remake the phone rang. 1 guy is boxing up my order while the other kid sat in the office chair playing on his cell phone ignoring the ringing phone sitting next to him. Makes sense now why so many reviews say they don’t answer. This location could use some training for sure.
Atmosphere: 1
Food: 2
Service: 1
Ordered a pizza never received it. Try to call them. He could never get through terrible
Atmosphere: 1
Food: 1
Service: 1
Their doordash service is so poor, every second time I order the driver even dont find the place or try to screw the customer. Their website was not accepting credit card, so had to pay cash for the first time in at least 20 orders (in the past 10 months). The delivery lady tried to screw me by 20$, this is unbelievable (even after I gave 8$ of tip)
Atmosphere: 1
Food: 4
Service: 1
My wings was suppose to be honey bbq they looked like plain wings literally no sauce the pizza you can tell it been sitting while the sauce was all dry up the pizza it self was dry I had gotten a ride to get my pizza I have called several times with no answer when i was there they was not busy at all horrible experience
Atmosphere: 1
Food: 1
Service: 1
Pizza Hut website outsourced delivery with Uber eats and now you get terrible service. Really poor decision with terrible service. They forgot an item and the number doesn’t work to contact Customer service and Pizza Hut employees couldn’t help either. Use to be a go to place now never again
Atmosphere: 1
Food: 3
Service: 1
Ordered over the phone a large pan fried pizza today on Halloween. It was chaos when we arrived to pick up, because their system was down. Customers were irate, and it didn't help that no one there spoke any English. When we ordered our pizza, we requested that our pizza be extra crispy, but it was actually extra soggy. Normally the pizza is crispy even if we don't request it to be extra crispy, but thought it was off that the one time we ask for extra crispy, it is soggy.
Our pizza was also not in one piece. It looked as if soneone took a slice out, then tried to put it back, or perhaps they dropped it or something. They offered to make a new pizza, bit we didn't have 15-20 min to wait.
We always order here with no issues. Must just be an off night with the system down, and non-English speaking staff. Usually there soneone there who speaks English.
Atmosphere: 2
Food: 3
Service: 3
Worst experience ever they wouldn’t pick up and even got transferred to the store and no pick up they would hang up because there fault they mess up on my order that was incomplete for expensive things they sell at least make it right but no I was 1 hr trying to call them but no one answer the damn for it’s ridiculous
Atmosphere: 1
Food: 1
Service: 1
Pizza was well done and crispy.
Atmosphere: 5
Food: 5
Service: 5
Pizza was average. They were short staffed, so order took longer than expected. Had to go inside to pick-up instead of curbside. Despite these minor inconveniences, the food and service were not bad.
Atmosphere: 4
Food: 4
Service: 4
I bought a pizza for them today. $35 for a large looks like a medium mediocre best. They don’t even give you pepper flakes. You have to buy a whole bottle so I am with the sodas they don’t have cups.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I am greatly disappointed. They were 15 mins late and the pizza i ordered was a stuffed cust but the rest of the pizza was so thin I could almost poke my finger through it. Everytime I order a pizza the pizza is very very thin.
Friendly staff and the pizza was good. Communication was on point, and food was ready when they said it would be ready.Thanks Pizza Hut
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Lemon Pepper Dry Rub Boneless Wings
Been going to this location for years. A few weeks ago they forgot one of the toppings. Called them and they comped our next order. This Pizza Hut is a GREAT location!
Parking: Easy Parking.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Marinara
I went to see my husband and Kayla. I flirted with my husband. I know I'm Alberto's family, but Kayla didn't have to treat me like that.
Atmosphere: 1
Food: 5
Service: 1
I have a great experience at Pizza Hut staff was friendly.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Meat Lovers Pizza
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