The service here was absolutely terrible. They took forever to make my drink and it was a mobile order when I got there. My drink wasn’t even started. I asked them if they could please add ice to my drink. I was told that there might be a price change and that they would, accommodate me this time. I told him I have no problem paying for the difference. I was told that I would get an iced beverage. When they called my name, the drink was extremely hot and I walked out of that store. I will never go to the Starbucks ever again , I am a loyal Starbucks customer and I’m very disappointed in the way I was treated.
Jeff S.
Great local Starbucks. I've always had accurate orders and kind service.
The young men who took my order and made my drink were so nice. My drink was perfect ?
Atmosphere: 4
Food: 4
Service: 4
Jonathan Dysart
Starbucks is getting better. They offer more varieties of coffee and the staff is very friendly. They are getting their act together
Susan Daigh
Went to meet a friend for coffee at Starbucks on Bolsa Chica and Heil and I could not believe that there was not anywhere that allowed seating inside or outside. No chairs no benches no nothing. Ended up leaving.
Atmosphere: 1
Food: 4
Service: 4
Aide Medina
This Starbucks has great customer service. I liked how they listened when I wanted to get a coffee with less calories. They suggested different options. Great coffee.
Atmosphere: 5
Service: 5
valerie gagliano
Worst Starbucks I’ve ever been too. They take so long to make drinks. Baristas always have an attitude.
Atmosphere: 1
Food: 1
Service: 1
James K
I still don't understand why so popular.
Atmosphere: 3
Food: 3
Service: 3
C
It's always a pleasant experience when I come to get my cup of coffee, it always tastes great and fresh. The employees great, welcoming, and very friendly. This is my favorite location.
Went to the 6100 Warner ave store in HB 30 mins before closing and the store was locked with people cleaning inside. Mind you this was 6:30pm and the store hours online are until 7pm. Store personnel proceeded to ignore us. 6:30pm on a Friday.. really?? Other comments here have noted bad attitude here, I get it now. Do yourself a favor, lots of other places sell mediocre coffee drinks, consider going elsewhere instead. No need to deal with this nonsense.
Service: 1
S. D.
Ordered grande hot coffee and was warm, had to go back through drive through again , waited good 7 minutes to get a replacement, she was very understanding.
Atmosphere: 5
Food: 5
Service: 5
Veronica Noelle
Love it. They did my coffee drink great, just be very specific and review what they wrote and taste test before you leave the store. Plus everyone is nice if they messed up ur order.
The service here was absolutely terrible. They took forever to make my drink and it was a mobile order when I got there. My drink wasn’t even started. I asked them if they could please add ice to my drink. I was told that there might be a price change and that they would, accommodate me this time. I told him I have no problem paying for the difference. I was told that I would get an iced beverage. When they called my name, the drink was extremely hot and I walked out of that store. I will never go to the Starbucks ever again , I am a loyal Starbucks customer and I’m very disappointed in the way I was treated.
Great local Starbucks. I've always had accurate orders and kind service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Starbucks Blonde Espresso Roast
Great local Starbucks. I've always had accurate orders and kind service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Starbucks Blonde Espresso Roast, Sausage Cheddar & Egg Sandwich
The young men who took my order and made my drink were so nice. My drink was perfect ?
Atmosphere: 4
Food: 4
Service: 4
Starbucks is getting better. They offer more varieties of coffee and the staff is very friendly. They are getting their act together
Went to meet a friend for coffee at Starbucks on Bolsa Chica and Heil and I could not believe that there was not anywhere that allowed seating inside or outside. No chairs no benches no nothing. Ended up leaving.
Atmosphere: 1
Food: 4
Service: 4
This Starbucks has great customer service. I liked how they listened when I wanted to get a coffee with less calories. They suggested different options. Great coffee.
Atmosphere: 5
Service: 5
Worst Starbucks I’ve ever been too. They take so long to make drinks. Baristas always have an attitude.
Atmosphere: 1
Food: 1
Service: 1
I still don't understand why so popular.
Atmosphere: 3
Food: 3
Service: 3
It's always a pleasant experience when I come to get my cup of coffee, it always tastes great and fresh. The employees great, welcoming, and very friendly. This is my favorite location.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Staff are fantastic.
Atmosphere: 5
Food: 5
Service: 5
Went to the 6100 Warner ave store in HB 30 mins before closing and the store was locked with people cleaning inside. Mind you this was 6:30pm and the store hours online are until 7pm. Store personnel proceeded to ignore us. 6:30pm on a Friday.. really?? Other comments here have noted bad attitude here, I get it now. Do yourself a favor, lots of other places sell mediocre coffee drinks, consider going elsewhere instead. No need to deal with this nonsense.
Service: 1
Ordered grande hot coffee and was warm, had to go back through drive through again , waited good 7 minutes to get a replacement, she was very understanding.
Atmosphere: 5
Food: 5
Service: 5
Love it. They did my coffee drink great, just be very specific and review what they wrote and taste test before you leave the store. Plus everyone is nice if they messed up ur order.
Terrible customer service
Service: 1
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