The Coffee Bean & Tea Leaf

I placed my order without any warm welcome and after experiencing the initial shock I decided to just get coffee because I was convinced that there was no need to order a lot from this business in this place. Their employees need to improve their relationships with people. Also the toilet was very bad. The floors were full of urine and it smelled terrible. I hope they will fix this deficiency soon.

Atmosphere: 1

Service: 1

Bathroom for customers only. 🤷‍♂️
Next to an EV charger too. So you can’t use the restroom while charging your car unless you bring your wallet…

Their version of coffee and flavors are very tasty not super sugary like other coffee shops.

Atmosphere: 4

Food: 5

Service: 5

Great atmosphere, great service, amazing crew

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwiches & Wraps Avocado Toast

SHAME ON YOU COFFE BEAN
I went this morning 12/05 at 9:30 am to get a coffee from what was once my favorite coffee spot (COFFEE BEAN ON 19800 BEACH BLVD HUNTINGTON BEACH). I put in my order for the large dark Coffee when I got to the window to pay for my coffee, there was an associate there that was confused on what I ordered. I asked again for the large dark ( Coffee of the day) as I always do. The associate began talking to another worker inside and back and forth with me. I again asked (3x) for just a large Dark coffee of the day . The associate all the sudden became very very rude with me and slammed the window shut and another associate came back to finish the order. when I asked the new associate who the manager was on duty the new associate would not provide the information I requested. I then looked up the phone number to talk to a manager, I got the same lack of care/cooperation to resolve the issues. Very Very Disappointed in the customer Service, Looks like I am heading back to Starbucks, even the coffee isn't as good, The Customer service is phonemical.

Service: 1

Thought I may have found my new local spot to work remotely from today but based off my experience today, I will not be returning.

After ordering 2 drinks totaling almost $15 for myself and my girlfriend, I realized that my drink had considerably less ice than I would anticipate for a large. I had not been to Coffee Bean in a number of years, so I just assumed this was the correct amount, however to my disappointment, within 5 mins, the ice was completely gone. I decided to go up to the counter to ask for a cup of ice to refill my depleted cup and enjoy the rest of my beverage. I was first asked whether I had purchased drinks, to which I replied yes, pointing to the table that my girlfriend and I were sitting at. I was then told I could get a cup of ice but I would have to pay 25 cents for a cup, which I opted against.

For me, it was not the 25 cents that is the issue, but the fact that I just spent $15 and was still asked to pay a fee for a cup after I was clearly given not enough ice to keep my large beverage cold.

Really disappointed and will not be returning as a result of the principle alone. I would understand if I had just walked in having not purchased anything, but to charge an additional amount on top a $15 purchase is just ridiculous in my opinion.

As a result, it has cost you a returning customer. 2 stars, 1 for the comfortable atmosphere and 1 for the two initial staff that I dealt with who were friendly and accommodating.

Atmosphere: 3

Food: 1

Service: 2

Figured I would give Coffee Bean a try and the staffs act like they are doing me a favor by taking my drink order, and when the drink came out they called not the name I have given but a variation of it, I figured I’d go ask since I’ve been waiting for awhile. I walked up and asked if this is for me and the guy said well there’s no one else, the cafe is full of other patrons (14 as I’m counting)…..very rude services, the only reason I wouldn’t be back is the service

Service: 1

Really one of the best coffee places out here in

Atmosphere: 5

Food: 5

Service: 5

Not sure why but I ordered my drink without ice the same I have many other times and perhaps the worker was having a bad day but the service was pretty darn rude and the worker proceeded to shove an incomplete drink in my face and slam the window before I could even react. I understand some days can be stressful but taking it out on someone just coming by to pickup a coffee is a bit much.

Atmosphere: 1

Food: 1

Service: 1

coffee and food is tasty!

Atmosphere: 4

Food: 5

Service: 4

I like the coffee here.

Atmosphere: 4

Food: 4

Service: 5

The worst coffee shop and service in town

Atmosphere: 1

Food: 1

Service: 1

This is our replacement for Starbucks because they have good stuff. However, they asked us for a tip in the drive though which was weird.

Atmosphere: 5

Food: 5

Service: 4

Very good coffee and great customer service and nice setting.
Jesus Christ Loves You!!!

Atmosphere: 5

Food: 5

Service: 5

Where are the signs dogs aren’t allowed?