The service is very slow and they need more speed since when you eat the burger it is already cold,
Atmosphere: 1
Food: 1
Service: 1
Thomas Urbanski
Lol 1 shit burger $11 cook.
Atmosphere: 1
Food: 1
Service: 1
M Abalos
I thought I would try the 8 piece chicken nuggets and French fries at Burger King again at my granddaughter’s request.
First, let me set the scene. It’s Monday, around 7pm. I was the only car at the drive thru. No one ahead of me and no one behind me. Perfect. Easy order. Took no longer than a minute. As I drove up to the window, I handed my credit card to the cashier. She then hands me my order. I asked for honey mustard sauce. Not much to be said about the cashier. She was basic. Easy transaction. No problem and off we go. Before leaving the parking lot, I had pulled over to stop and try out the chicken nuggets. I was right! The nuggets did not taste freshly fried as with the fries. Both did not have the hot-hot steaming heat taste when one bites into a freshly cooked finger food item. My 7 year old granddaughter said similar, after she took a bite. She stated, “it’s not hot.”
My granddaughter and I took the bag of food and walk back into Burger King. I saw the cook, he then walks away from the cooking station. At the far end of the kitchen, I saw staff sitting on a chair with her back towards the counter. The drive thru cashier then sees me. I then politely informed her that my just-purchased food items needed to be replaced due its unacceptable food temperature and taste. She took the bag without question but did ask for a receipt. Not sure why she asked for my receipt as I just left her drive thru approximately 5 minutes ago.
Note, the back section of the dining area leading to the bathroom had been barricaded with chairs. Not sure why because it wasn’t even close to closing time. According to the website, closing time is at 12am. One person was sitting at a booth by a window. Oh and the restaurant was clean; restrooms were locked.
Back to nuggets and fries. As I waited for my replacement order, I had reminded the cashier not to use the fries that’s been sitting under the lamp light. When I walked initially into the store, I had seen a batch of fries sitting under the lamp light. I thought to myself, could that be the very same batch I was given earlier???
This is not the first time I have had issues with Burger King regarding their chicken nuggets being served at room temp. I would hope to think that changes would have been made when complaints arises. I guess some things still remain the same. Although my order was replaced, I was still unsatisfied with their service. The cashier forgot my honey mustard 👎
Parking: Lots and lots of parking
Atmosphere: 2
Food: 2
Service: 2
B F
I wait 10 minutes for them to open only to find out that the coupons don't work until an hour after they open.
Bijan Fard
I wait 10 minutes for them to open only to find out that the coupons don't work until an hour after they open.
Randall Dickson
The service is really slow there
Atmosphere: 3
Food: 3
Service: 3
Debra Shaw
Junior burger with dried out
Atmosphere: 4
Food: 1
Service: 5
John Dobb
It's fast food.. but, it's GOOD fast food
Atmosphere: 5
Food: 5
Service: 5
Roberto Madrigal
I don't eat meat, so I usually have the impossible burger combo. It's very tasty and filling. Don't know about other options.
Vegetarian options: Impossible burger
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Impossible Burger, Fries, French Fries
Jose Ibarra
Really good customer service from the nice employees I spoke with. The food was good and made quick. I really like the new spicy selections.
Burrger was ordered with cheese and fries off the broiler. It had no cheese and it had no taste. It was not what BK used to be. It was also hard to hear the cashier on the drive thru system. Coke Zero tasted like Diet Coke. I hope management will read this to make necessary changes and training. Meantime will be skipping this place
Atmosphere: 1
Food: 1
Service: 1
Michel Ocampo
I ordered my food and when i got home they had only put 1 burguer instead of 2!! I was so mad
Atmosphere: 1
Food: 1
Service: 1
Sergio domingo Lopez
The service was no good they wanted to charge me for butter milk and they only gave me 1 I wanted another 1 I took my family and the frys were cold I told them if they could change them and they didn't they say I had to buy them again....I'm really mad I'm buying my food and they are being mean....
Atmosphere: 1
Food: 1
Service: 1
Reno M
I showed up with nobody in the Drive-Thru so I could dine in and I placed my order and two cars showed up after I walked in and they took care of them before I got my food bad service the manager was out in the back talking on her cell phone and the other employee was in the back eating fries ?
The service is very slow and they need more speed since when you eat the burger it is already cold,
Atmosphere: 1
Food: 1
Service: 1
Lol 1 shit burger $11 cook.
Atmosphere: 1
Food: 1
Service: 1
I thought I would try the 8 piece chicken nuggets and French fries at Burger King again at my granddaughter’s request.
First, let me set the scene. It’s Monday, around 7pm. I was the only car at the drive thru. No one ahead of me and no one behind me. Perfect. Easy order. Took no longer than a minute. As I drove up to the window, I handed my credit card to the cashier. She then hands me my order. I asked for honey mustard sauce. Not much to be said about the cashier. She was basic. Easy transaction. No problem and off we go. Before leaving the parking lot, I had pulled over to stop and try out the chicken nuggets. I was right! The nuggets did not taste freshly fried as with the fries. Both did not have the hot-hot steaming heat taste when one bites into a freshly cooked finger food item. My 7 year old granddaughter said similar, after she took a bite. She stated, “it’s not hot.”
My granddaughter and I took the bag of food and walk back into Burger King. I saw the cook, he then walks away from the cooking station. At the far end of the kitchen, I saw staff sitting on a chair with her back towards the counter. The drive thru cashier then sees me. I then politely informed her that my just-purchased food items needed to be replaced due its unacceptable food temperature and taste. She took the bag without question but did ask for a receipt. Not sure why she asked for my receipt as I just left her drive thru approximately 5 minutes ago.
Note, the back section of the dining area leading to the bathroom had been barricaded with chairs. Not sure why because it wasn’t even close to closing time. According to the website, closing time is at 12am. One person was sitting at a booth by a window. Oh and the restaurant was clean; restrooms were locked.
Back to nuggets and fries. As I waited for my replacement order, I had reminded the cashier not to use the fries that’s been sitting under the lamp light. When I walked initially into the store, I had seen a batch of fries sitting under the lamp light. I thought to myself, could that be the very same batch I was given earlier???
This is not the first time I have had issues with Burger King regarding their chicken nuggets being
served at room temp. I would hope to think that changes would have been made when complaints arises. I guess some things still remain the same. Although my order was replaced, I was still unsatisfied with their service. The cashier forgot my honey mustard 👎
Parking: Lots and lots of parking
Atmosphere: 2
Food: 2
Service: 2
I wait 10 minutes for them to open only to find out that the coupons don't work until an hour after they open.
I wait 10 minutes for them to open only to find out that the coupons don't work until an hour after they open.
The service is really slow there
Atmosphere: 3
Food: 3
Service: 3
Junior burger with dried out
Atmosphere: 4
Food: 1
Service: 5
It's fast food.. but, it's GOOD fast food
Atmosphere: 5
Food: 5
Service: 5
I don't eat meat, so I usually have the impossible burger combo. It's very tasty and filling. Don't know about other options.
Vegetarian options: Impossible burger
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Impossible Burger, Fries, French Fries
Really good customer service from the nice employees I spoke with. The food was good and made quick. I really like the new spicy selections.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sandwich, Fries, Whopper
Restaurantji Recommends
Burrger was ordered with cheese and fries off the broiler. It had no cheese and it had no taste. It was not what BK used to be. It was also hard to hear the cashier on the drive thru system. Coke Zero tasted like Diet Coke. I hope management will read this to make necessary changes and training. Meantime will be skipping this place
Atmosphere: 1
Food: 1
Service: 1
I ordered my food and when i got home they had only put 1 burguer instead of 2!! I was so mad
Atmosphere: 1
Food: 1
Service: 1
The service was no good they wanted to charge me for butter milk and they only gave me 1 I wanted another 1 I took my family and the frys were cold I told them if they could change them and they didn't they say I had to buy them again....I'm really mad I'm buying my food and they are being mean....
Atmosphere: 1
Food: 1
Service: 1
I showed up with nobody in the Drive-Thru so I could dine in and I placed my order and two cars showed up after I walked in and they took care of them before I got my food bad service the manager was out in the back talking on her cell phone and the other employee was in the back eating fries ?
Atmosphere: 1
Food: 5
Service: 1
Go at night drive thru is awesome
Atmosphere: 4
Food: 4
Service: 4
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