The Sunday night manager at this location screamed at us through the drive-thru window when we pulled up to pick up a mobile order. We were yelled at in Spanish, I asked her to repeat what she said in English where she then got louder and screamed that their system was down? We asked what we can do as we had already paid and made the order online for their location, she continued to yell and slammed the drive-thru door on us, barring us from service and leaving us without of the meal we paid for. Her “customer service”, if you can even call it that, is abhorrent. Hopefully this can, at the very least, lead to a retraining for the staff on how to behave around and treat customers.
Atmosphere: 2
Food: 3
Service: 1
Monica Cervantes
Tacos are the best
Atmosphere: 3
Food: 5
Service: 5
Alex Bok
This place never s the drive thru open when I need it
Atmosphere: 4
Food: 5
Service: 2
William Dwight
I l love jack in the box. I'm from San Diego and I've eaten there sine 'early 70's
Atmosphere: 5
Food: 5
Service: 5
Mark Terry
This jack in the box has nothing but pros working there so your order comes out right..and they're friendly..
Atmosphere: 5
Food: 5
Service: 5
Matthew Allsman
Service is ok but the restaurant is always dirty. Sticky tables. They often run out of items, too. They need more staff.
Atmosphere: 1
Food: 1
Service: 3
Ashlee Gaither
Duuuude never ever have I experienced that. The middle of the night me and the homies come through and we got the rudest most disrespectful employee ever.. messed up our whole order than blamed it on us. Lol you got one job bud.... Aye but let's be real this same location once sold me a big cheeseburger with a roach 🪳 in it. .... So it could always be worse.
Atmosphere: 1
Food: 1
Service: 1
Carolina Tull
I always use the drive thru because it's a smaller restaurant
Atmosphere: 5
Food: 5
Service: 5
jonathan8a
Employee there are rude and lazy
Emmanuel Cleto
Late night is always swift for ordering in the drive thru
I used to work at jack in the box 3 years straight came to buy a Large Soda But the Mexican lady gave me a size Medium cup. I told her that she charged me for a Large but I didn’t get a Large cup. And she said “oh they changed it” I was lied to and this shouldn’t be accepted. I want a refund I will bring back the medium cup. I used to work at Lemon Grove broadway Jack in The Box hear about me ! I hate liars.
Atmosphere: 1
Food: 1
Service: 1
omessy Torres
This place has a unprofessional manager she always has a attitude always giving you looks like if she don’t want to be there or deal with customers, if this the type of management you guys have at this location I would gladly love to take my business somewhere else
Atmosphere: 1
Food: 5
Service: 1
Kevin Gandara
I ordered a southwest salad and chose grilled chicken and was overcharged almost $4. They claim the salad does not come with chicken 🤣 ill order online next time
The Sunday night manager at this location screamed at us through the drive-thru window when we pulled up to pick up a mobile order. We were yelled at in Spanish, I asked her to repeat what she said in English where she then got louder and screamed that their system was down? We asked what we can do as we had already paid and made the order online for their location, she continued to yell and slammed the drive-thru door on us, barring us from service and leaving us without of the meal we paid for. Her “customer service”, if you can even call it that, is abhorrent. Hopefully this can, at the very least, lead to a retraining for the staff on how to behave around and treat customers.
Atmosphere: 2
Food: 3
Service: 1
Tacos are the best
Atmosphere: 3
Food: 5
Service: 5
This place never s the drive thru open when I need it
Atmosphere: 4
Food: 5
Service: 2
I l love jack in the box. I'm from San Diego and I've eaten there sine 'early 70's
Atmosphere: 5
Food: 5
Service: 5
This jack in the box has nothing but pros working there so your order comes out right..and they're friendly..
Atmosphere: 5
Food: 5
Service: 5
Service is ok but the restaurant is always dirty. Sticky tables. They often run out of items, too. They need more staff.
Atmosphere: 1
Food: 1
Service: 3
Duuuude never ever have I experienced that. The middle of the night me and the homies come through and we got the rudest most disrespectful employee ever.. messed up our whole order than blamed it on us. Lol you got one job bud.... Aye but let's be real this same location once sold me a big cheeseburger with a roach 🪳 in it. .... So it could always be worse.
Atmosphere: 1
Food: 1
Service: 1
I always use the drive thru because it's a smaller restaurant
Atmosphere: 5
Food: 5
Service: 5
Employee there are rude and lazy
Late night is always swift for ordering in the drive thru
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Standard Jack in the Box fare. Good location.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Taco
It's fast food! It's Jack in the Box!
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Onion Rings, Ultimate Breakfast Sandwich
I used to work at jack in the box 3 years straight came to buy a Large Soda But the Mexican lady gave me a size Medium cup. I told her that she charged me for a Large but I didn’t get a Large cup. And she said “oh they changed it” I was lied to and this shouldn’t be accepted. I want a refund I will bring back the medium cup. I used to work at Lemon Grove broadway Jack in The Box hear about me ! I hate liars.
Atmosphere: 1
Food: 1
Service: 1
This place has a unprofessional manager she always has a attitude always giving you looks like if she don’t want to be there or deal with customers, if this the type of management you guys have at this location I would gladly love to take my business somewhere else
Atmosphere: 1
Food: 5
Service: 1
I ordered a southwest salad and chose grilled chicken and was overcharged almost $4. They claim the salad does not come with chicken 🤣 ill order online next time
Atmosphere: 1
Food: 1
Service: 1
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