Jersey Mike's Subs

The lady at the front counter was extremely rude, as if she didn’t to be there, as if I was wasting her time, at approximately 5:22pm this evening . Awful service!!

Atmosphere: 1

Food: 4

Service: 1

Best sandwich shop around! They are doing right.... everything that subway did wrong. lol

Atmosphere: 5

Food: 5

Service: 5

As always, sandwich made with love ❤️
Excellent service. Truly awesome.

Atmosphere: 5

Food: 5

Service: 5

Greeted kindly as I approached counter. My order was taken & quickly prepped. Dynamic Duo working at this site provide great customer service. The best thing was that my sandwich (#6) was scrumptious! I arrived at a great time, before the crowd. Will return soon. Thanks!!

Atmosphere: 5

Food: 5

Service: 5

Ordered a number 8 sub with no tomatoes as I’m allergic and now I’m unable to eat it.

10/29 update: Thank you for this thoughtful gift!!

Atmosphere: 5

Food: 5

Service: 5

Great place for a quick lunch in IB. Lots of Navy folks so you always fell safe. They staff is amazing and they are fast. Maybe my favorite lunch spot in IB

Atmosphere: 5

Food: 5

Service: 5

I ordered an italian sandwich, mikes way, on rosemary parm bread and there’s literally no flavor. the girl who made my sandwich was also very rude and got upset when she made a regular after i specifically asked for a giant. i’ve been going to jersey mikes since they opened and this is by far the absolute worst location all in all. Oh i forgot to mention how last time i tried to come and get a sandwich, they were “out of bread” how does a sandwich shop run out of bread????

Food: 1

Service: 1

Very friendly staff.

Atmosphere: 5

Food: 5

Service: 5

Very rude made me wait 30 minutes bevase they were short staffed and had no bread. The manager is very rude

Atmosphere: 1

Food: 1

Service: 1

The two girls that ran the store this Wednesday evening July 16th were chit chatting the whole time and 15 minutes late on my delivery pickup . Insane. Every other store has orders ready but these two were so incredibly slow and had poor customer service skills. Customers were also waiting… they have poor time management and customer service skills.

Sunday, July 13th, lunch time. They were already very busy, the group of five in front of me orderdered a regular order, the guy in front of me ordered a giant, I ordered four giants, the group or four behind me had a regular order, and the people behind them ordered six giants. The team just put their heads down and did a great job getting all done.

Food: 5

Service: 5

Double-check your sandwiches! Mine had mold on the bread and I didn’t realize until I hadn’t eaten half of it.

Update: Went back to show them the sandwich and the manager said “that’s normal and how we make our bread” then proceeded to have her workers nod heads to agree… they pulled out other loafs to prove the point of “that’s how they are here” and all the loafs had mold in different spots all over. I’ve eaten at Jersey Mikes locations before and never have I had black all over my white bread sandwich 😂 don’t gaslight me 🙄

Food: 1

A young lady named Nelly has the best customer service at this location, Everyone else had no kind of customer service whatsoever..Keep up.tge great work young lady

Atmosphere: 1

Food: 4

Service: 5

Very slow service and work stations are always messy

Atmosphere: 2

Food: 2

Service: 1

We placed an online order and they misplaced it. However, the staff was friendly and made up the order immediately with no hassle

Atmosphere: 4

Food: 4

Service: 4