Starbucks

801 Palm Ave, Imperial Beach
(619) 942-0264

Recent Reviews

Sort by
Chelsey McDaniel

This is like one of the best matchas I’ve had! Thank you :)

Atmosphere: 5

Food: 5

Service: 5

C

Drive thru experience not good. Paid for add on shot was handed one without and they refused to correct it when i wasted time driving back.

Atmosphere: 1

Food: 1

Service: 1

Elle Mar

This Starbucks is honestly so lame. The baristas don’t pay attention and they’re always messing up drinks. My order is wrong almost every time. The drinks are super inconsistent and it’s obvious they don’t really care. I once asked for a sugar free vanilla latte and they gave me 8 pumps of regular vanilla… like be serious. I’m over it.

Colin Horan

Just got a cold brew that was literally half cream. Disgusting and expensive.

Food: 1

Desiree

It was one of my best Starbucks stops, but recently I don’t know if you guys hired more people or make switches but horrible customer service, raising her voice at me saying “WHAAAAT” instead of “sorry I couldn’t hear you” made me repeat my self 5 times and would cut me in the middle of my order. If I can put 0 stars I would definitely not going back

Atmosphere: 1

Service: 1

Hector Carrillo

Venti w no ice 3/4 fill, refused to remake & instead they just want to top it off with milk.. tremendous efforts

Atmosphere: 1

Food: 1

Service: 1

Lauren Sepulveda

I like all the food and drinks and some other things but the service not a lot 😬

Atmosphere: 5

Food: 4

Service: 3

Paulina EV

Google says they close at 10, but they actually close at 8. The cashier was rude.

Atmosphere: 1

Service: 1

Brenda meza

I try to give this location the benefit of the doubt because it’s the closest to my home. But the consistency just isn’t there, especially with how they add milk or creamer to the coffee.
I always order the same drink and ask for the same amount of milk. At other Starbucks locations, I get exactly what I ask for. The drink tastes balanced and just right. But at this one, it’s different.
They always put more creamer or milk than what I ask for. It ends up tasting like milk with a little bit of coffee. This has happened almost every time I’ve come here.
I don’t think the staff understands how to portion it, even when I explain it clearly. I keep giving this place a chance, but it’s frustrating. I just want my drink made the way I ask, like every other Starbucks does.

James Sites

I ordered a regular hot coffee and two groups of people behind me were getting their fancy drinks before I got my regular coffee. I'm assuming they have never heard of low hanging fruit.

Atmosphere: 3

Food: 3

Service: 1

Matthew Foster

Zero monitoring of mobile orders. The only reason to come to Starbucks. Someone took my order outside, now I have to wait for a remake. I preordered.

Service: 1

Laura Roberts

Coffee all over the outside I had to use tons of napkins to sop it up and not even stirred a little bit as you can see on the bottom here. Zero people in line as well. Maybe I’d not be so upset if they were actually busy.

Food: 1

Service: 1

Irene Oshiro

I've been to this Starbucks several times, the service is usually good and the drinks are decent. I haven't written a review for this place yet but Today however, I had the service go above and beyond! I was indecisive about my drink order and was having a rough morning. The barista was so patient and helpful! It was genuine service that actually helped change my mood! She even named every pastry available for me and understood exactly how I wanted my drink! It was a very busy morning too and she still took the time with me! Shout out to Isabel! I really hope I got her name right! That kind of service makes all the difference!!

Atmosphere: 5

Food: 4

Service: 5

Karrisa Love

The drive thru customer service never fails to put a smile on my face. They do a great job here and I don't think I have ever had a wrong order lol

Atmosphere: 5

Food: 5

Service: 5

Wesley

I'm fairly new to this store and I love it. I'm an early bird so I'm there at 0530 several times a week and my Cortado with heavy cream is perfect every time. The barista's are friendly and talkative, making this place feel like my third place. Thank you for starting my day with a pleasant experience!

Atmosphere: 5

Food: 5

Service: 5

Loading...