They are quick, efficient, and friendly here at the Jackson Street location. Always a smile from the employees.
And I love the fried zucchini and Famous Star!
Atmosphere: 5
Food: 5
Service: 5
David Vazquez
The ai was’t working good
Atmosphere: 3
Food: 5
Service: 2
L M C
The AI ordering system needs to be updated. Trying to order food thats on the deals and keeps saying its not. Left went to In-N-Out
Atmosphere: 1
Food: 1
Service: 1
Debra Esparza
Fast friendly service. Very clean restrooms!
Atmosphere: 5
Food: 5
Service: 5
Alexys Davis
Love it very easy and fast
Atmosphere: 5
Food: 5
Service: 5
Karina Garcia
Ivan, thank you for your patience and great customer service.
Atmosphere: 5
Food: 5
Service: 5
Buk 2k6
Great place to come to!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Zucchini
angel rafaela
Great food amazing workes
Atmosphere: 5
Food: 5
Service: 5
Angelika Kuykendall
Ivan went above and beyond to ensure we got everything we needed without hesitation. Pleasant and great worker. Stellar young man!
Atmosphere: 5
Food: 5
Service: 5
Арин
I used to like coming here, but lately they've implemented a 30 minute limit rule that they say is for 'everyone', but seems directed at homeless folks, many who are their biggest and most frequent customers. We spend what little money we have here and we're all being punished collectively for other's actions.
We're not a one size fits all scenario. Instead of banning the people who are behaving badly (they know who, they have them on camera and have said so themselves) they're lazy and punishing all of us when most of us mind our own, especially the night manager. He's acted condescending towards us all for... existing? Taking up space while still throwing money at the establishment, but they say it's because corporate wants to 'conserve space'.
Conserve space for who exactly? It's a ghost town in there because everyone isn't welcomed; there's plenty of seating available and it's never insanely busy in there. They'll allow the families with screaming unsupervised kids in there for three hours, making the other two entire customers inside ears bleed, but the minute anyone with a backpack steps in it's like the countdown starts ticking before our rear ends even hit the booth seat.
Night crew especially wants to be on a power trip while messing up orders lately which is like, fine on its own merit, it happens, but with everything else it just feels specifically targeted. This was a last safe space for anyone open after 9PM to sit in A/C, relax, read and have peace while working on something, charge electronics while buying a soda or a burger, but we can't even do that anymore without being rushed and told 'it's a business'. We're even threatened to be banned all together like we're kids because we just needed to (checks notes) use the bathroom? Get water? Buy food and have time to eat it? God forbid. Sound the alarms, everyone.
Yeah, it's a business all right. And y'all are doing bad business by shooting yourselves in the foot here, majorly. Don't be surprised when sales tank and your precious corporate office asks why, and starts laying people off because they can't afford to keep you guys working anymore. It is what it is, I guess.
Ordered through the drive-thru and the wait was too long because of the one car in front of us. Our order was handed to us very quickly. The burger one of us got was great, but the fries were stale, and they and the chicken stars were cold.
Food: 3
Service: 3
Michael Messer
I have to say I had the most amazing time dining in at Carl’s today. Ms. Nena provided some of the best customer service I have ever received. She was very kind, warm, and welcoming. She answered the few questions I had about the burger and she personally brought it to my table when it was ready I did not need to do much at all. Thank you so much Ms. Nena your kindness and smile along with your amazing customer service will have me coming back again and again😁
Atmosphere: 5
Food: 5
Service: 5
Rich Trujillo
First thing at this place, they had an a i not answering the drive thru of course the Damm thing got the order wrong 😡 so I went to the window and spoke to Nena and she apologized for the mishap. It makes there work harder, so instead of getting my food at the window I had to go and wait for my food in the parking lot. For 10 to 15 min definitely will not stop there again.defintly not a quick process
They are quick, efficient, and friendly here at the Jackson Street location. Always a smile from the employees.
And I love the fried zucchini and Famous Star!
Atmosphere: 5
Food: 5
Service: 5
The ai was’t working good
Atmosphere: 3
Food: 5
Service: 2
The AI ordering system needs to be updated. Trying to order food thats on the deals and keeps saying its not. Left went to In-N-Out
Atmosphere: 1
Food: 1
Service: 1
Fast friendly service. Very clean restrooms!
Atmosphere: 5
Food: 5
Service: 5
Love it very easy and fast
Atmosphere: 5
Food: 5
Service: 5
Ivan, thank you for your patience and great customer service.
Atmosphere: 5
Food: 5
Service: 5
Great place to come to!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Zucchini
Great food amazing workes
Atmosphere: 5
Food: 5
Service: 5
Ivan went above and beyond to ensure we got everything we needed without hesitation. Pleasant and great worker. Stellar young man!
Atmosphere: 5
Food: 5
Service: 5
I used to like coming here, but lately they've implemented a 30 minute limit rule that they say is for 'everyone', but seems directed at homeless folks, many who are their biggest and most frequent customers. We spend what little money we have here and we're all being punished collectively for other's actions.
We're not a one size fits all scenario. Instead of banning the people who are behaving badly (they know who, they have them on camera and have said so themselves) they're lazy and punishing all of us when most of us mind our own, especially the night manager. He's acted condescending towards us all for... existing? Taking up space while still throwing money at the establishment, but they say it's because corporate wants to 'conserve space'.
Conserve space for who exactly? It's a ghost town in there because everyone isn't welcomed; there's plenty of seating available and it's never insanely busy in there. They'll allow the families with screaming unsupervised kids in there for three hours, making the other two entire customers inside ears bleed, but the minute anyone with a backpack steps in it's like the countdown starts ticking before our rear ends even hit the booth seat.
Night crew especially wants to be on a power trip while messing up orders lately which is like, fine on its own merit, it happens, but with everything else it just feels specifically targeted. This was a last safe space for anyone open after 9PM to sit in A/C, relax, read and have peace while working on something, charge electronics while buying a soda or a burger, but we can't even do that anymore without being rushed and told 'it's a business'. We're even threatened to be banned all together like we're kids because we just needed to (checks notes) use the bathroom? Get water? Buy food and have time to eat it? God forbid. Sound the alarms, everyone.
Yeah, it's a business all right. And y'all are doing bad business by shooting yourselves in the foot here, majorly. Don't be surprised when sales tank and your precious corporate office asks why, and starts laying people off because they can't afford to keep you guys working anymore. It is what it is, I guess.
Atmosphere: 2
Food: 4
Service: 2
Restaurantji Recommends
I love this place good serv
Atmosphere: 5
Food: 5
Service: 5
They have some ai clanker at the drive through
Atmosphere: 3
Service: 3
Ordered through the drive-thru and the wait was too long because of the one car in front of us. Our order was handed to us very quickly. The burger one of us got was great, but the fries were stale, and they and the chicken stars were cold.
Food: 3
Service: 3
I have to say I had the most amazing time dining in at Carl’s today. Ms. Nena provided some of the best customer service I have ever received. She was very kind, warm, and welcoming. She answered the few questions I had about the burger and she personally brought it to my table when it was ready I did not need to do much at all. Thank you so much Ms. Nena your kindness and smile along with your amazing customer service will have me coming back again and again😁
Atmosphere: 5
Food: 5
Service: 5
First thing at this place, they had an a i not answering the drive thru of course the Damm thing got the order wrong 😡 so I went to the window and spoke to Nena and she apologized for the mishap. It makes there work harder, so instead of getting my food at the window I had to go and wait for my food in the parking lot. For 10 to 15 min definitely will not stop there again.defintly not a quick process
Atmosphere: 2
Food: 2
Service: 4
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