This was very disappointing and I wasn’t expecting a lot because this is IHOP: the atmosphere was ok and most are familiar with it.
The service was initially ok. There were 4 of us. Ana took our order, but two of us weren’t ready and she came back a little while later.
Shortly after Ana brings the two plates of food out for our guests who joined us as well as the appetizer. She didn’t bring out the other two plates until 20-25 minutes later. Our guests were about done with their entrees by the time ours came out. I was tempted to tell her to make it to go.
That was so disappointing! I just wanted us all to eat together.
The food was ok, we had a breakfast plate and a turkey sandwich. It wasn’t bad or that great for that matter. Plus they waited 5 minutes to bring the toast and I like to dip my toast in the eggs, but they were cold at that point.
I angrily ate what they brought because I was so hungry at that point.
They should really know how to pace food. They should bring out appetizers first and then bring the entrees for everyone at the table at the same time, so they can all EAT TOGETHER… Come on Ana, come on IHOP!
Atmosphere: 5
Food: 3
Service: 2
Catherine Beronio
Classic, reliable, and yummy!
Atmosphere: 4
Food: 5
Service: 5
Jessica Lawler
Took our family here. We were hungry and shopping in the area. I had no idea the wait would be SO long. We arrived at 10:30 and waited 10 minutes to be seated. Then ordered our food. Waited another 42 minutes before it arrived. Why? Idk. Seems like some people get their food promptly others don’t. 3 other people sat down when we did. 2 ate and left before us. The other was still eating when we were. However they did receive their food long before we did. Our server never introduced herself. Brought our food said she’d be back with our toast. Came back with one order and had to come back for the second order. Just disappointed in the wait and the lack of service. Had to wait the whole 42 for a refill on our coffee too. Also no thank you have a good day as well left. Won’t be back. I feel like people in the SERVICE industry should remember the service part.
Atmosphere: 1
Food: 3
Service: 1
Adriana Chavez
Thank you Kevin for a great meal, even though you were working alone everything was perfect!
Atmosphere: 5
Food: 5
Service: 5
Brandon Pickett
The staff were on top of it, very polite and fast. The atmosphere was very family friendly.
The kids birthday pancake was sweet and the kids loved it. The chocolate chocolate pancakes were decadent and filling!
The sampler obviously had a little something g for everyone. The hash browns were crispy on both sides which was nice. The bacon was crispy, eggs were cooked to order, and the ham were decent size slices. The pancakes were fluffy too.
Overall, they delivered a really good, quality breakfast.
*** average **** yummy, above average ***** Unique and delicious
Atmosphere: 5
Food: 3
Service: 5
Rody Romero
We enjoyed our breakfast. Gisselle was very efficient in serving and taking care of us. The only thing was that the ac was too cold!
Atmosphere: 4
Food: 5
Service: 5
Steven Lundrigan
Great staff, I left my wallet there on accident and they shipped it to me. Very nice people
Atmosphere: 5
Food: 5
Service: 5
mega chaos
This IHOP needs some work. The service was very slow and the food was okay.
Atmosphere: 2
Food: 3
Service: 3
Lianna Coach
Server Jesus was great, very accommodating and helpful, going the extra mile, food was ok but needs major improvement to be back at the old days when flavor was great, food presentation in plate was made you eating even when you not hungry, some ingredients are missing even they are on the menu Pancakes needs a major improvement they are not fluffy anymore they dry and burn, kitchen staff please follow IHOP food recipe don’t reinvent
Waited quite a bit at the table, to be noticed by wait staff. Ordered coffee and drinks, our table wasn't prepared, (no sugar) straws. Took long to get our drinks and order our food. Felt unwelcomed, our waitress seemed stressed and annoyed the whole time we were there. We waited to get our condiments while the food was at our table. The waitress never came back around. We waited even MORE to get to-go boxes...IN OTHER WORDS NOT RECOMMENDED
Atmosphere: 3
Food: 4
Service: 1
Damien Freeze
Very clean, updated atmosphere. Ample food at a reasonable price.
Atmosphere: 5
Food: 5
Service: 5
Mathew
Great food friendly staff. My pickiness of how my over easy eggs are cooked always seems to be set aside here as my eggs are always cooked perfectly. Food hot french toast fresh..... yummm
Atmosphere: 5
Food: 5
Service: 5
Flor Arias
10 minutes looking at waiters come and goes with out saying anything to us, very bad service
Atmosphere: 1
Service: 1
Ana Hernandez
Customer service sucked. We went when it wasn’t busy. We didn’t get the utensils and asked our server for a spoon and he never brought us one so I had to get up and ask three hostess who were chit chatting. Then our food took a long time to arrive. Our server never stopped by to check in on us until the end when he gave us the check. That’s when he was coming around more. When we paid, he kept looking over our shoulders to see how much we would tip. When he saw we didn’t tip him, he just laughed.
This was very disappointing and I wasn’t expecting a lot because this is IHOP: the atmosphere was ok and most are familiar with it.
The service was initially ok. There were 4 of us. Ana took our order, but two of us weren’t ready and she came back a little while later.
Shortly after Ana brings the two plates of food out for our guests who joined us as well as the appetizer. She didn’t bring out the other two plates until 20-25 minutes later. Our guests were about done with their entrees by the time ours came out. I was tempted to tell her to make it to go.
That was so disappointing! I just wanted us all to eat together.
The food was ok, we had a breakfast plate and a turkey sandwich. It wasn’t bad or that great for that matter. Plus they waited 5 minutes to bring the toast and I like to dip my toast in the eggs, but they were cold at that point.
I angrily ate what they brought because I was so hungry at that point.
They should really know how to pace food. They should bring out appetizers first and then bring the entrees for everyone at the table at the same time, so they can all EAT TOGETHER… Come on Ana, come on IHOP!
Atmosphere: 5
Food: 3
Service: 2
Classic, reliable, and yummy!
Atmosphere: 4
Food: 5
Service: 5
Took our family here. We were hungry and shopping in the area. I had no idea the wait would be SO long. We arrived at 10:30 and waited 10 minutes to be seated. Then ordered our food. Waited another 42 minutes before it arrived. Why? Idk. Seems like some people get their food promptly others don’t. 3 other people sat down when we did. 2 ate and left before us. The other was still eating when we were. However they did receive their food long before we did. Our server never introduced herself. Brought our food said she’d be back with our toast. Came back with one order and had to come back for the second order. Just disappointed in the wait and the lack of service. Had to wait the whole 42 for a refill on our coffee too. Also no thank you have a good day as well left. Won’t be back. I feel like people in the SERVICE industry should remember the service part.
Atmosphere: 1
Food: 3
Service: 1
Thank you Kevin for a great meal, even though you were working alone everything was perfect!
Atmosphere: 5
Food: 5
Service: 5
The staff were on top of it, very polite and fast. The atmosphere was very family friendly.
The kids birthday pancake was sweet and the kids loved it. The chocolate chocolate pancakes were decadent and filling!
The sampler obviously had a little something g for everyone. The hash browns were crispy on both sides which was nice. The bacon was crispy, eggs were cooked to order, and the ham were decent size slices. The pancakes were fluffy too.
Overall, they delivered a really good, quality breakfast.
*** average
**** yummy, above average
***** Unique and delicious
Atmosphere: 5
Food: 3
Service: 5
We enjoyed our breakfast.
Gisselle was very efficient in serving and taking care of us.
The only thing was that the ac was too cold!
Atmosphere: 4
Food: 5
Service: 5
Great staff, I left my wallet there on accident and they shipped it to me. Very nice people
Atmosphere: 5
Food: 5
Service: 5
This IHOP needs some work. The service was very slow and the food was okay.
Atmosphere: 2
Food: 3
Service: 3
Server Jesus was great, very accommodating and helpful, going the extra mile, food was ok but needs major improvement to be back at the old days when flavor was great, food presentation in plate was made you eating even when you not hungry, some ingredients are missing even they are on the menu
Pancakes needs a major improvement they are not fluffy anymore they dry and burn, kitchen staff please follow IHOP food recipe don’t reinvent
Atmosphere: 3
Food: 3
Service: 5
Thanks Josue!!! Great Service.
Restaurantji Recommends
Waited quite a bit at the table, to be noticed by wait staff. Ordered coffee and drinks, our table wasn't prepared, (no sugar) straws. Took long to get our drinks and order our food. Felt unwelcomed, our waitress seemed stressed and annoyed the whole time we were there. We waited to get our condiments while the food was at our table. The waitress never came back around. We waited even MORE to get to-go boxes...IN OTHER WORDS NOT RECOMMENDED
Atmosphere: 3
Food: 4
Service: 1
Very clean, updated atmosphere. Ample food at a reasonable price.
Atmosphere: 5
Food: 5
Service: 5
Great food friendly staff. My pickiness of how my over easy eggs are cooked always seems to be set aside here as my eggs are always cooked perfectly. Food hot french toast fresh..... yummm
Atmosphere: 5
Food: 5
Service: 5
10 minutes looking at waiters come and goes with out saying anything to us, very bad service
Atmosphere: 1
Service: 1
Customer service sucked. We went when it wasn’t busy. We didn’t get the utensils and asked our server for a spoon and he never brought us one so I had to get up and ask three hostess who were chit chatting. Then our food took a long time to arrive. Our server never stopped by to check in on us until the end when he gave us the check. That’s when he was coming around more. When we paid, he kept looking over our shoulders to see how much we would tip. When he saw we didn’t tip him, he just laughed.
Atmosphere: 1
Food: 3
Service: 1
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