Staff is a little unprofessional But food is acceptable.
Atmosphere: 4
Food: 5
Service: 4
Dj
So here's my experience, because I just started going to this Jack in the box, because it's quick to where I'm at. I'm kind of homeless and I'm using food stamps now, because of that, the last couple times I've been here, it's been okay. They've given me good service and help me out with the homeless. They've you know, told me, you know what's going on with it how long it's going to be they normally handle my food with very much grace and expertise but just recently I had a really bad experience, because I bought like a, you know, like a $25 order, churro's onion, rings, jalapeno paupers=, a large number 10 or whatever that is, a larger I don't, and I put on the kiosk that Hey, I want like 3 or 4 ranches and I thought that was specified in the location in the order when I used the kiosk now, when I got back to my car, I was across the street, essentially, and I was eating, and I was about to dig. Into the hall of pail paupers= and I was looking for the ranch and I was like, wait, you guys never gave me ranch, even though I paid for it. Well, I went back there and tried to get the ranch back. And they were like, oh, well, it says you didn't pay for 5 of them, whatever, you know, we can't really give it to you without the receipt. I was like, well, I just came. I came here like 20 minutes ago and got this giant order and figured, you know, since I put it on the kiosk, it would automatically be thrown in with the food and the guy basically told me, no, sorry, we can't help you or you're going to have to pay for Sauce, even though you already paid for it.But it's not showing up on our screen, so I don't know, it said you just fork some money.And we can get you that the ranch for you ... anyways needless to say I won't be comming back here !!!
Atmosphere: 2
Food: 3
Service: 2
ziv segev
Sure! Here’s a cleaner, more professional yet firm version of your message:
⸻
I placed an order at 2 AM for a #5 with no dressing and curly fries. Unfortunately, both instructions were ignored—the food was covered in sauce and the fries were not curly. Very disappointing.
Since the address you provided for feedback isn’t recognized, I’m sharing my suggestion here in hopes it helps improve your service:
Whenever a customer drives up to the cashier, the cashier should repeat the order and even ask the customer to take a quick look to verify it was prepared correctly. This simple step could prevent a lot of mistakes and frustration
Atmosphere: 1
Food: 1
Service: 1
Randy Moreno
This location has some of the worst customer service I’ve ever experienced. The drive-thru employees were completely incompetent, they couldn’t even handle a simple coupon correctly and refused to take accountability for their mistake. Very disappointing and just one example of the poor service that has occurred at this location.
Food: 2
Service: 1
Traveling with Curvo
One of my favorite fast food joints.
Atmosphere: 5
Food: 5
Service: 5
Monique Orosco
The worst Jack in the valley. If you want cold soggy food go here. I’ve gone on a few occasions because it’s down the street from my home but I’m done never again. I’d rather make the 15 min drive to Bermuda dunes jack the food is always nice and hot there.
Miracle Nyambe
I have never really ate inside but I'm always here to order my burgers.I only get one type of burger.Thank you for your services
Atmosphere: 5
Food: 5
Service: 5
Vyvyan Tortellini
Hobos, hobos everywhere
Parking: Did I mention the hobos?
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Chicken Sandwich, Burger
Rene Perez
Cute employees 👌🏼
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich, Burger
Luis Valdez
The food is very good but everytime i go here the employees miss something I could be a drink a burger etc and I would ask for a PLAIN burger but they gave me with ketchup and it's too late when i realize overall good service good food clean tables but they need to pay attention but overall the main detail is if you are fine with missing something or getting something wrong and still get charged with the missing item you could go here
Needed to use bathroom as I dropped a client off as well as was going to order food as I do daily at these particular places and was told yes I could use facilities and denied access as I entered the store which embarrassed me in front of the staff that awaited their party!
This is the last kind of treatment I would expect !ABSURD!!
A paying customer that deposits money daily and treatment such as this?? Need new management!!
Service: 1
Compton CA
Not as good as it is in the hood....
Atmosphere: 1
Food: 1
Service: 1
Drew
Lady in morning drive thru is in such a hurry to get my order out, that she just threw in random condiments in the bag I didn’t even want nor ask for, didn’t even give me a chance to ask for the one condiment I wanted hot sauce, just threw ketchup and a ranch in there and closed the drive thru window to get rid of me as soon as possible. And the service is always horrible at this location, passive aggressive staff that only cares about having fast drive thru times. Ehh whatever I just go to La Quinta Jack in the box when I want jack in the box from now on, hope this restaurant location closes down.
Atmosphere: 1
Food: 4
Service: 1
Misty Caballero
Second time I've been through the drive thru and they have forgot to give me my full order. Get home and missing sandwiches
John Balderama
The jumbo Jack's are the same size bun as jr.-jacks. Really disappointed with food quality. jumbo Jack's small wilted lettuce...meat patty thin.
Staff is a little unprofessional
But food is acceptable.
Atmosphere: 4
Food: 5
Service: 4
So here's my experience, because I just started going to this Jack in the box, because it's quick to where I'm at. I'm kind of homeless and I'm using food stamps now, because of that, the last couple times I've been here, it's been okay. They've given me good service and help me out with the homeless. They've you know, told me, you know what's going on with it how long it's going to be they normally handle my food with very much grace and expertise but just recently I had a really bad experience, because I bought like a, you know, like a $25 order, churro's onion, rings, jalapeno paupers=, a large number 10 or whatever that is, a larger I don't, and I put on the kiosk that Hey, I want like 3 or 4 ranches and I thought that was specified in the location in the order when I used the kiosk now, when I got back to my car, I was across the street, essentially, and I was eating, and I was about to dig. Into the hall of pail paupers= and I was looking for the ranch and I was like, wait, you guys never gave me ranch, even though I paid for it. Well, I went back there and tried to get the ranch back. And they were like, oh, well, it says you didn't pay for 5 of them, whatever, you know, we can't really give it to you without the receipt. I was like, well, I just came. I came here like 20 minutes ago and got this giant order and figured, you know, since I put it on the kiosk, it would automatically be thrown in with the food and the guy basically told me, no, sorry, we can't help you or you're going to have to pay for Sauce, even though you already paid for it.But it's not showing up on our screen, so I don't know, it said you just fork some money.And we can get you that the ranch for you ... anyways needless to say I won't be comming back here !!!
Atmosphere: 2
Food: 3
Service: 2
Sure! Here’s a cleaner, more professional yet firm version of your message:
⸻
I placed an order at 2 AM for a #5 with no dressing and curly fries. Unfortunately, both instructions were ignored—the food was covered in sauce and the fries were not curly. Very disappointing.
Since the address you provided for feedback isn’t recognized, I’m sharing my suggestion here in hopes it helps improve your service:
Whenever a customer drives up to the cashier, the cashier should repeat the order and even ask the customer to take a quick look to verify it was prepared correctly.
This simple step could prevent a lot of mistakes and frustration
Atmosphere: 1
Food: 1
Service: 1
This location has some of the worst customer service I’ve ever experienced. The drive-thru employees were completely incompetent, they couldn’t even handle a simple coupon correctly and refused to take accountability for their mistake. Very disappointing and just one example of the poor service that has occurred at this location.
Food: 2
Service: 1
One of my favorite fast food joints.
Atmosphere: 5
Food: 5
Service: 5
The worst Jack in the valley. If you want cold soggy food go here. I’ve gone on a few occasions because it’s down the street from my home but I’m done never again.
I’d rather make the 15 min drive to Bermuda dunes jack the food is always nice and hot there.
I have never really ate inside but I'm always here to order my burgers.I only get one type of burger.Thank you for your services
Atmosphere: 5
Food: 5
Service: 5
Hobos, hobos everywhere
Parking: Did I mention the hobos?
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Chicken Sandwich, Burger
Cute employees 👌🏼
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich, Burger
The food is very good but everytime i go here the employees miss something I could be a drink a burger etc and I would ask for a PLAIN burger but they gave me with ketchup and it's too late when i realize overall good service good food clean tables but they need to pay attention but overall the main detail is if you are fine with missing something or getting something wrong and still get charged with the missing item you could go here
Atmosphere: 4
Food: 5
Service: 3
Restaurantji Recommends
Needed to use bathroom as I dropped a client off as well as was going to order food as I do daily at these particular places and was told yes I could use facilities and denied access as I entered the store which embarrassed me in front of the staff that awaited their party!
This is the last kind of treatment I would expect !ABSURD!!
A paying customer that deposits money daily and treatment such as this?? Need new management!!
Service: 1
Not as good as it is in the hood....
Atmosphere: 1
Food: 1
Service: 1
Lady in morning drive thru is in such a hurry to get my order out, that she just threw in random condiments in the bag I didn’t even want nor ask for, didn’t even give me a chance to ask for the one condiment I wanted hot sauce, just threw ketchup and a ranch in there and closed the drive thru window to get rid of me as soon as possible. And the service is always horrible at this location, passive aggressive staff that only cares about having fast drive thru times. Ehh whatever I just go to La Quinta Jack in the box when I want jack in the box from now on, hope this restaurant location closes down.
Atmosphere: 1
Food: 4
Service: 1
Second time I've been through the drive thru and they have forgot to give me my full order. Get home and missing sandwiches
The jumbo Jack's are the same size bun as jr.-jacks.
Really disappointed with food quality. jumbo Jack's small wilted lettuce...meat patty thin.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Chicken Sandwich, Taco
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