I ordered to be delivered charge one price and then I call to see if my order been delivered they said for to pick it up .no I wanted to be delivered so they charged me more for the Pizza and it been ready one hour ago it better not be all sogie I like crunchy pizza not soggy o well this going to be the last time I ordered from them plus I didn't get a discount i have lots of points .it not cool I work hard for my money I'm going to stop . Before I get real Madd not going to answer the door .
Antonio Parent
This location recently changed ownership, they also increased the hours they are now open late night. People that work there are very helpful and better yet have your food ready and hot
Atmosphere: 3
Food: 4
Service: 4
Patrick Padilla
What happened to Papa John’s? I remember it being good now it’s dry and made with no love! My pizza crust was burnt on one end and harder than a rock. Hopefully all stores are not like this one.
Atmosphere: 2
Food: 1
Service: 2
Ryan Crouch
Absolutely disgusting. If you get the food, it will not be what you ordered. Chances are you won't get your food and they will hang up on you.
Atmosphere: 1
Food: 1
Service: 1
jose rodriguez
I placed an order at 4:45 PM. Said it was gonna be ready at 5:25. I arrived at 5:25 and my order was still not even in the oven. Had to win an additional 30 minutes most of the customers coming in for their pick up, we’re being told the same, lack of personnel management and failure to provide value for customers placed orders to go customers in were told to wait about 50 minutes. A lot of people walking out the door.
Atmosphere: 1
Food: 3
Service: 1
Jonathan Howard
They never pick up the phone. Made my order online this morning gave them 8hours advance and my order was not on time for my party
Lina Davison
It was alright.
Atmosphere: 3
Food: 3
Service: 3
Trisha Juarez
The quality of the pizza has gone down in the last few months.On a few occasions, our pizza has been delivered burnt and flat. Cheese and pepperoni burnt. This time I couldn't even bite into it because it was so hard. Which makes me sad because it used to be my favorite. My family will not let me order from here again. Their only saving grace is the garlic knots. Although last time, the knots came without any garlic sauce. I hope they get it together because the pizza is great when they value the quality.
Atmosphere: 3
Food: 1
Service: 2
Mario Aguiar
Lupita is always great, one of the hardest workers I know! Thank You!
Atmosphere: 5
Food: 5
Service: 5
Kitti Z.
Always get something tasty and good quality and cut properly.
Order was deliver by door dash by driver Timor, he had the wrong information on his app and the label on the pizza only had 83 with my street name, Timor called me and asked me to guide him to my location, I told him my complete address but it seemed he didn'tunderstand me and keep repeating that it didn't appear on Google maps I asked him where his exact location was and he had trouble telling me so we went back and forth till I finally got him to my address, with all the commotion, I didn't checked my order so because of that I got one of the pizzas with the wrong ingredients, so at this point I just decided to just accept what I had and cleared my frustration. In my opinion and as a service technician delivering service to the entire valley if I saw that the address only had two digits it would be common sense to verify with the company the correct address since there's no address in this valley or anywhere else that only has two digits unless is a sub address like and apartment complex. My suggestion is that if you're going to partner with a delivery company to make sure the driver checks the location and if unsure, call and verify. This has not made me have a good experience and could not enjoyed the food as I was expecting.
Atmosphere: 1
Food: 1
Service: 1
Mohammad Haq
I order a pie online for $20 and change I go there it’s $30. They can’t fix the price. I show them the right price online and everything and then they just said if you don’t want it, you could leave it such jerks.
Atmosphere: 1
Food: 1
Service: 1
Austin Alexander
I walked in at 4:58 today they had no clue what they were doing on the register and they had to call someone to get help on the register like come on you are supposed to train their employees. I also asked to add boneless wings to my order and they didn’t charge me and I wasn’t about to wait another 15 minutes for wings.
Atmosphere: 1
Food: 2
Service: 1
linda Barber
Food great, but they gave us the wrong pizza on delivery - veggie instead of meat! Should have comped us our entire order so that's bad public relations.
Atmosphere: 3
Food: 5
Service: 1
Alex
I order small pizza, 6 wings and 2L Pepsi , delivery comes 1hr late pizza was already cold from 6 wings I received only 2wings I call the store they start speaking with me on Spanish when I speak with them English,I asked for manager the lady said hi wasn’t there when I tell she the story she just simply said you can cancel the order and order the new one . NO EXCUSE OR APOLOGIZE I WILL NEVER ORDER AGAIN FTOM THIS PLACE TOATAL DISRESPECT 👎👎👎
I ordered to be delivered charge one price and then I call to see if my order been delivered they said for to pick it up .no I wanted to be delivered so they charged me more for the Pizza and it been ready one hour ago it better not be all sogie I like crunchy pizza not soggy o well this going to be the last time I ordered from them plus I didn't get a discount i have lots of points .it not cool I work hard for my money I'm going to stop . Before I get real Madd not going to answer the door .
This location recently changed ownership, they also increased the hours they are now open late night. People that work there are very helpful and better yet have your food ready and hot
Atmosphere: 3
Food: 4
Service: 4
What happened to Papa John’s? I remember it being good now it’s dry and made with no love! My pizza crust was burnt on one end and harder than a rock. Hopefully all stores are not like this one.
Atmosphere: 2
Food: 1
Service: 2
Absolutely disgusting. If you get the food, it will not be what you ordered. Chances are you won't get your food and they will hang up on you.
Atmosphere: 1
Food: 1
Service: 1
I placed an order at 4:45 PM. Said it was gonna be ready at 5:25. I arrived at 5:25 and my order was still not even in the oven. Had to win an additional 30 minutes most of the customers coming in for their pick up, we’re being told the same, lack of personnel management and failure to provide value for customers placed orders to go customers in were told to wait about 50 minutes. A lot of people walking out the door.
Atmosphere: 1
Food: 3
Service: 1
They never pick up the phone. Made my order online this morning gave them 8hours advance and my order was not on time for my party
It was alright.
Atmosphere: 3
Food: 3
Service: 3
The quality of the pizza has gone down in the last few months.On a few occasions, our pizza has been delivered burnt and flat. Cheese and pepperoni burnt. This time I couldn't even bite into it because it was so hard. Which makes me sad because it used to be my favorite. My family will not let me order from here again. Their only saving grace is the garlic knots. Although last time, the knots came without any garlic sauce. I hope they get it together because the pizza is great when they value the quality.
Atmosphere: 3
Food: 1
Service: 2
Lupita is always great, one of the hardest workers I know! Thank You!
Atmosphere: 5
Food: 5
Service: 5
Always get something tasty and good quality and cut properly.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Order was deliver by door dash by driver Timor, he had the wrong information on his app and the label on the pizza only had 83 with my street name, Timor called me and asked me to guide him to my location, I told him my complete address but it seemed he didn'tunderstand me and keep repeating that it didn't appear on Google maps I asked him where his exact location was and he had trouble telling me so we went back and forth till I finally got him to my address, with all the commotion, I didn't checked my order so because of that I got one of the pizzas with the wrong ingredients, so at this point I just decided to just accept what I had and cleared my frustration.
In my opinion and as a service technician delivering service to the entire valley if I saw that the address only had two digits it would be common sense to verify with the company the correct address since there's no address in this valley or anywhere else that only has two digits unless is a sub address like and apartment complex. My suggestion is that if you're going to partner with a delivery company to make sure the driver checks the location and if unsure, call and verify.
This has not made me have a good experience and could not enjoyed the food as I was expecting.
Atmosphere: 1
Food: 1
Service: 1
I order a pie online for $20 and change I go there it’s $30. They can’t fix the price. I show them the right price online and everything and then they just said if you don’t want it, you could leave it such jerks.
Atmosphere: 1
Food: 1
Service: 1
I walked in at 4:58 today they had no clue what they were doing on the register and they had to call someone to get help on the register like come on you are supposed to train their employees. I also asked to add boneless wings to my order and they didn’t charge me and I wasn’t about to wait another 15 minutes for wings.
Atmosphere: 1
Food: 2
Service: 1
Food great, but they gave us the wrong pizza on delivery - veggie instead of meat! Should have comped us our entire order so that's bad public relations.
Atmosphere: 3
Food: 5
Service: 1
I order small pizza, 6 wings and 2L Pepsi , delivery comes 1hr late pizza was already cold from 6 wings I received only 2wings I call the store they start speaking with me on Spanish when I speak with them English,I asked for manager the lady said hi wasn’t there when I tell she the story she just simply said you can cancel the order and order the new one . NO EXCUSE OR APOLOGIZE
I WILL NEVER ORDER AGAIN FTOM THIS PLACE TOATAL DISRESPECT 👎👎👎
Atmosphere: 1
Food: 1
Service: 1
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