Waiting 25 minutes inside for a coffee is ridiculous! Customer service should be better for this chain!
Service: 1
Druk q
Restrooms were not clean
Gilbert Jelmberg
Beware Starbucks fans. If your driving and need a rest stop, unless you are willing to buy something, you are not welcome to use their rest room here! Ugh!!! I’m sitting inside this Starbucks drinking their coffee and eating a cheese protein box and a man asked for the code to the bathroom and was turned away because he didn’t buy something. I was wondering how many thousands of times over the years he had picked up morning coffee and other items at a Starbucks somewhere in this country. They just lost that customer and my respect for the Starbucks culture just dramatically diminished.
Atmosphere: 1
Jaime Castellanos
Super bummed we stopped back in December and purchased a few things . We purchased 4 gift cards and none of them had funds. The manger never took the time to call me back and see what we could do to fix it because I do live 7 -8 hours away. Tried calling Starbucks customer service and it was terrible. Won’t buy gift cards from Starbucks again
Jorge
Drove 15 minutes to the place for them to open over an hour late, i didn't get my coffee, so I wasn't late for work.
Service: 2
Celeste Cordero
5 staff people on a slow afternoon and yet took them at least a minute to come meet me at the counter and acknowledge I was there
Atmosphere: 3
Food: 3
Service: 1
Melissa Lichty
Slowest, unfriendliest, uncleaned Starbucks I've ever seen..it felt like it couldn't really be that bad...but it was 😞
Atmosphere: 2
Food: 4
Service: 1
John Garcia
Went in for something specific, and they didn't have it.
Atmosphere: 1
Food: 1
Service: 1
Rafael Zavala
Their breads and coffees are very delicious.
Atmosphere: 5
Food: 5
Service: 5
Sarahl Gonazelz
The drink I got was so good and the service it took to long for 4 drinks all for all pretty good
Kid-friendliness: My kid loves her drinks he finished in 3 minutes
Could be cleaner, not the first time trash is overflowing. The music is so loud the speakers crackle. Messed up orders on multiple occasions.
Edit. One week later the issue was not addressed. Still overflowing. See photo.
Atmosphere: 1
Food: 3
Service: 3
Eduardo Contreras
Going through the drive through we paid with a credit card and asked for a receipt. After inspectinng the receipt, we noticed the cashier added an extra 20% tip without consent. Unfortunately, we were not in a position to go back and complain in person. We normally tip but it was disconcerting that this took place without asking first. To improve your customer service, please ask your customers if they want to add a tip if they are paying with a card at the drive-thru, not just inconspicuously add one and hope it doesn't get noticed... hope management does better with trainning.
Maribel Diaz
It is Monday 5/27 2:52pm. The person helping the drive thru was very rude and unprofessional.
Janine Barker
Very tasty avocado spreadr
Vegetarian options: The avocado spread is to die for
Waiting 25 minutes inside for a coffee is ridiculous! Customer service should be better for this chain!
Service: 1
Restrooms were not clean
Beware Starbucks fans. If your driving and need a rest stop, unless you are willing to buy something, you are not welcome to use their rest room here! Ugh!!! I’m sitting inside this Starbucks drinking their coffee and eating a cheese protein box and a man asked for the code to the bathroom and was turned away because he didn’t buy something. I was wondering how many thousands of times over the years he had picked up morning coffee and other items at a Starbucks somewhere in this country. They just lost that customer and my respect for the Starbucks culture just dramatically diminished.
Atmosphere: 1
Super bummed we stopped back in December and purchased a few things . We purchased 4 gift cards and none of them had funds. The manger never took the time to call me back and see what we could do to fix it because I do live 7 -8 hours away. Tried calling Starbucks customer service and it was terrible. Won’t buy gift cards from Starbucks again
Drove 15 minutes to the place for them to open over an hour late, i didn't get my coffee, so I wasn't late for work.
Service: 2
5 staff people on a slow afternoon and yet took them at least a minute to come meet me at the counter and acknowledge I was there
Atmosphere: 3
Food: 3
Service: 1
Slowest, unfriendliest, uncleaned Starbucks I've ever seen..it felt like it couldn't really be that bad...but it was 😞
Atmosphere: 2
Food: 4
Service: 1
Went in for something specific, and they didn't have it.
Atmosphere: 1
Food: 1
Service: 1
Their breads and coffees are very delicious.
Atmosphere: 5
Food: 5
Service: 5
The drink I got was so good and the service it took to long for 4 drinks all for all pretty good
Kid-friendliness: My kid loves her drinks he finished in 3 minutes
Atmosphere: 3
Food: 5
Service: 3
Restaurantji Recommends
5 stars for being awesome and friendly
Atmosphere: 5
Food: 5
Service: 5
Could be cleaner, not the first time trash is overflowing. The music is so loud the speakers crackle. Messed up orders on multiple occasions.
Edit. One week later the issue was not addressed. Still overflowing. See photo.
Atmosphere: 1
Food: 3
Service: 3
Going through the drive through we paid with a credit card and asked for a receipt. After inspectinng the receipt, we noticed the cashier added an extra 20% tip without consent. Unfortunately, we were not in a position to go back and complain in person. We normally tip but it was disconcerting that this took place without asking first. To improve your customer service, please ask your customers if they want to add a tip if they are paying with a card at the drive-thru, not just inconspicuously add one and hope it doesn't get noticed... hope management does better with trainning.
It is Monday 5/27 2:52pm. The person helping the drive thru was very rude and unprofessional.
Very tasty avocado spreadr
Vegetarian options: The avocado spread is to die for
Atmosphere: 5
Food: 5
Service: 5
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