Go in if you want all the trimmings I love e the tostada salad
Fredo Moreno
That's a nice well kept grocery store.
Dawn Peterson
Store manager refused to honor my 10% senior discount . I mentioned the discount when ordering and when I pulled up to the window. The manager instructed the clerk to refund me $1.00 when I brought it to his attention. My bill was $16+ so the 10% should have been $1.60. When I bought that to his attention he told me that he had been the manager for 9 years and he knew what he was talking about. I have gotten the discount at this same location many times. Once I drove off I realized that they gave me the wrong drink. The math is not mathing. Poor customer service.
Luis Vasquez
The store did not have chicken run out for the 2nd time I visited this restaurant..how sad el pollo poco is going down I. Business….
John W
Not open for dine-in at 11:50am.
Alicia G Sanchez
If you like coleslaw like I do you better go early because then later there is no more and you have to order something else.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Double Chicken Avocado Salad
Yadira Hernandez
Worst service! They made us wait at drive thru 30 min, I mean before we place the order ? When I arrived home, they put the wrong food ? I'll never come back to this location.
D D
Been here about 10 times. Each time the wait gets longer and longer. I would be ashamed to work here
Atmosphere: 1
Service: 1
Patricia Williams
This location is my favorite. The manager is a delight! The servers were patient with me while I figured what I wanted. They actually informed me of a meal that gave me what I wanted and saved me money.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Creamy Cilantro Dressing, Grande Avocado Chicken Bowl
$47 for a 10 piece meal and a side of beans is Wild!!! Are you kidding me?! I won't be back. No sir! We got food at home! I gave one star for service because what service? The cashier was telling everyone to use the kiosk soooooo there was no service and no atmosphere because we took out to go.
Atmosphere: 1
Food: 2
Service: 1
Christopher
I used the drive thru and got a 2 piece combo a few days ago, the staff was nice and the service was pretty quick, definitely enjoyed my experience
Atmosphere: 5
Food: 5
Service: 5
Harsh Sharma
I have eaten el pollo loco in past and that’s the reason I went to this place again but I was utterly disappointing. The food was cold, no taste to it and it took 15 mins for the food to come. Took 2 mins to dump most of it ! Certainly avoid this branch.
Atmosphere: 1
Food: 1
Service: 1
Chef Marukah
No pics to show but I was pleasantly surprised by the cleanliness, the service and food.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Original Pollo Bowl, Two Piece Chicken Plate with a Side of Double Rice
jackie burgess
I bought a double tostada shrimp salad as I always do and it had hair in it that I pulled out of my mouth a very long piece. I threw the whole thing away and it was my second bite. This happen today Sunday 4-7-24 about 5:30pm. Im done with el polloloco I want nothing in return.
Go in if you want all the trimmings I love e the tostada salad
That's a nice well kept grocery store.
Store manager refused to honor my 10% senior discount . I mentioned the discount when ordering and when I pulled up to the window. The manager instructed the clerk to refund me $1.00 when I brought it to his attention. My bill was $16+ so the 10% should have been $1.60. When I bought that to his attention he told me that he had been the manager for 9 years and he knew what he was talking about. I have gotten the discount at this same location many times. Once I drove off I realized that they gave me the wrong drink. The math is not mathing. Poor customer service.
The store did not have chicken run out for the 2nd time I visited this restaurant..how sad el pollo poco is going down I. Business….
Not open for dine-in at 11:50am.
If you like coleslaw like I do you better go early because then later there is no more and you have to order something else.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Double Chicken Avocado Salad
Worst service! They made us wait at drive thru 30 min, I mean before we place the order ?
When I arrived home, they put the wrong food ?
I'll never come back to this location.
Been here about 10 times. Each time the wait gets longer and longer. I would be ashamed to work here
Atmosphere: 1
Service: 1
This location is my favorite. The manager is a delight! The servers were patient with me while I figured what I wanted. They actually informed me of a meal that gave me what I wanted and saved me money.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Creamy Cilantro Dressing, Grande Avocado Chicken Bowl
Like the tostada shrimp salad and the chicken
Restaurantji Recommends
$47 for a 10 piece meal and a side of beans is Wild!!! Are you kidding me?! I won't be back. No sir! We got food at home! I gave one star for service because what service? The cashier was telling everyone to use the kiosk soooooo there was no service and no atmosphere because we took out to go.
Atmosphere: 1
Food: 2
Service: 1
I used the drive thru and got a 2 piece combo a few days ago, the staff was nice and the service was pretty quick, definitely enjoyed my experience
Atmosphere: 5
Food: 5
Service: 5
I have eaten el pollo loco in past and that’s the reason I went to this place again but I was utterly disappointing. The food was cold, no taste to it and it took 15 mins for the food to come. Took 2 mins to dump most of it ! Certainly avoid this branch.
Atmosphere: 1
Food: 1
Service: 1
No pics to show but I was pleasantly surprised by the cleanliness, the service and food.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Original Pollo Bowl, Two Piece Chicken Plate with a Side of Double Rice
I bought a double tostada shrimp salad as I always do and it had hair in it that I pulled out of my mouth a very long piece. I threw the whole thing away and it was my second bite. This happen today Sunday 4-7-24 about 5:30pm. Im done with el polloloco I want nothing in return.
Atmosphere: 4
Food: 1
Service: 3
Recommended dishes: Chips
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