Very good service...the beautiful lady with the red hair was so professional very helpful 10 out of 10👍Go experience it for yourself...
Maisha Grimes
Food and flavor are consistent across their franchise.
Atmosphere: 4
Food: 4
Service: 5
Alexandra
Good food
Atmosphere: 5
Food: 5
Service: 5
Jesse Romero
I order from here about once a week, the staff is always friendly and the food is usually ready quickly. They’ve forgotten napkins or a sauce every once in a while but overall a great experience here!
Atmosphere: 5
Food: 5
Service: 5
bugguy1967
Clean place. Workers were friendly. It just reopened three days ago after a remodel.
Gloria Miranda Kowalski
Most POLLO LOCOS food quality has always been pretty good, just lately it's going down on the home cooked taste or is it just me? Seems like it's cooked in a hurry now....
Karla Rodiguez
Great service it was fabulous
Javana Joseph
I love me some El Pollo loco The reason why I ready the three star is because I wish they would put more shrimp in their products they don't hardly have any veggie menu as it is and then when they do finally get pescetarian or veggie menu they don't give you enough for the Bank of the bug like their tostada bowls cost like $14 you'll get maybe five to seven shrimp lettuce tomatoes if you ask you could get the the beans at it or you can get rice at it on the side however if you add a plus please put it on the side because if they put it in the bowl you'll never know whether they gave you the extra so you end up paying money for food that you didn't get and that's why I rated it with such a low service rating however their food is delicious and I love that tostada shrimp bowl that they have they just need to add a few more shrimp if I'm paying you $15 Heck I could go to Red lobster and get more shrimp for $15 and they give me at El Pollo loco
Vegetarian options: Maybe one or two vegetarian options like the tostada bowl you can get it with no meat which makes it a vegetarian option and then they got a pescatarian option which is all seafood tostada bowl and that's where the vegetarian comes in at
I recently visited Pollo Loco and had a fantastic experience! The staff was incredibly friendly, providing excellent service from start to finish. I ordered through the drive-thru, and my order was not only correct but also prepared quickly, which I really appreciated. The efficiency and attentiveness of the team made my visit enjoyable, and I left feeling satisfied with my meal. Overall, I highly recommend Pollo Loco for anyone looking for delicious food and great service!
Atmosphere: 5
Food: 5
Service: 5
Daniel Trujillo Jr.
Love this ELP location!!
Atmosphere: 5
Food: 5
Service: 5
Gabriel Moreno
Kat was amazing help me out!
Atmosphere: 5
Food: 5
Service: 5
Tony Licardie
Great food customers are nice would come here again
Slow service
Atmosphere: 3
Food: 3
Service: 3
So good love this place
Very good service...the beautiful lady with the red hair was so professional very helpful 10 out of 10👍Go experience it for yourself...
Food and flavor are consistent across their franchise.
Atmosphere: 4
Food: 4
Service: 5
Good food
Atmosphere: 5
Food: 5
Service: 5
I order from here about once a week, the staff is always friendly and the food is usually ready quickly. They’ve forgotten napkins or a sauce every once in a while but overall a great experience here!
Atmosphere: 5
Food: 5
Service: 5
Clean place. Workers were friendly. It just reopened three days ago after a remodel.
Most POLLO LOCOS food quality has always been pretty good, just lately it's going down on the home cooked taste or is it just me? Seems like it's cooked in a hurry now....
Great service it was fabulous
I love me some El Pollo loco The reason why I ready the three star is because I wish they would put more shrimp in their products they don't hardly have any veggie menu as it is and then when they do finally get pescetarian or veggie menu they don't give you enough for the Bank of the bug like their tostada bowls cost like $14 you'll get maybe five to seven shrimp lettuce tomatoes if you ask you could get the the beans at it or you can get rice at it on the side however if you add a plus please put it on the side because if they put it in the bowl you'll never know whether they gave you the extra so you end up paying money for food that you didn't get and that's why I rated it with such a low service rating however their food is delicious and I love that tostada shrimp bowl that they have they just need to add a few more shrimp if I'm paying you $15 Heck I could go to Red lobster and get more shrimp for $15 and they give me at El Pollo loco
Vegetarian options: Maybe one or two vegetarian options like the tostada bowl you can get it with no meat which makes it a vegetarian option and then they got a pescatarian option which is all seafood tostada bowl and that's where the vegetarian comes in at
Atmosphere: 5
Food: 5
Service: 3
Restaurantji Recommends
I recently visited Pollo Loco and had a fantastic experience! The staff was incredibly friendly, providing excellent service from start to finish. I ordered through the drive-thru, and my order was not only correct but also prepared quickly, which I really appreciated. The efficiency and attentiveness of the team made my visit enjoyable, and I left feeling satisfied with my meal. Overall, I highly recommend Pollo Loco for anyone looking for delicious food and great service!
Atmosphere: 5
Food: 5
Service: 5
Love this ELP location!!
Atmosphere: 5
Food: 5
Service: 5
Kat was amazing help me out!
Atmosphere: 5
Food: 5
Service: 5
Great food customers are nice would come here again
Atmosphere: 5
Food: 5
Service: 5
The food is good and the service is very good.
Atmosphere: 5
Food: 5
Service: 5
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