Most POLLO LOCOS food quality has always been pretty good, just lately it's going down on the home cooked taste or is it just me? Seems like it's cooked in a hurry now....
Karla Rodiguez
Great service it was fabulous
Javana Joseph
I love me some El Pollo loco The reason why I ready the three star is because I wish they would put more shrimp in their products they don't hardly have any veggie menu as it is and then when they do finally get pescetarian or veggie menu they don't give you enough for the Bank of the bug like their tostada bowls cost like $14 you'll get maybe five to seven shrimp lettuce tomatoes if you ask you could get the the beans at it or you can get rice at it on the side however if you add a plus please put it on the side because if they put it in the bowl you'll never know whether they gave you the extra so you end up paying money for food that you didn't get and that's why I rated it with such a low service rating however their food is delicious and I love that tostada shrimp bowl that they have they just need to add a few more shrimp if I'm paying you $15 Heck I could go to Red lobster and get more shrimp for $15 and they give me at El Pollo loco
Vegetarian options: Maybe one or two vegetarian options like the tostada bowl you can get it with no meat which makes it a vegetarian option and then they got a pescatarian option which is all seafood tostada bowl and that's where the vegetarian comes in at
Atmosphere: 5
Food: 5
Service: 3
Rafael Bravo
I recently visited Pollo Loco and had a fantastic experience! The staff was incredibly friendly, providing excellent service from start to finish. I ordered through the drive-thru, and my order was not only correct but also prepared quickly, which I really appreciated. The efficiency and attentiveness of the team made my visit enjoyable, and I left feeling satisfied with my meal. Overall, I highly recommend Pollo Loco for anyone looking for delicious food and great service!
Atmosphere: 5
Food: 5
Service: 5
Daniel Trujillo Jr.
Love this ELP location!!
Atmosphere: 5
Food: 5
Service: 5
Gabriel Moreno
Kat was amazing help me out!
Atmosphere: 5
Food: 5
Service: 5
Tony Licardie
Great food customers are nice would come here again
Hadn't been here in many years. Thought they could at least do chicken right since it's in the name. Thought they couldn't mess up a chicken salad. Looked nothing like the picture advertisement. Big chunks of white lettuce. Chicken tastes like it had chemical in it to extend shelf-life and old from the previous day. I will NEVER go here again. Basura
Atmosphere: 3
Food: 1
Service: 3
Garrett Dennis
ALEX gave a great service was very polite with me and my wife ! We will be coming back, everyone needs employees just like him.
Service: 5
Nazareth Dennis
Excellent costumer service I was in California visiting family from Pennsylvania never had pollo loco before until then, the cashier was so nice and patient with me and answering all my questions he also gave me lots of recommendations , I will never forget my excellent experience Alex was just darling I hope he gets a big raise he deserves it!! Keep up the great work.
Most POLLO LOCOS food quality has always been pretty good, just lately it's going down on the home cooked taste or is it just me? Seems like it's cooked in a hurry now....
Great service it was fabulous
I love me some El Pollo loco The reason why I ready the three star is because I wish they would put more shrimp in their products they don't hardly have any veggie menu as it is and then when they do finally get pescetarian or veggie menu they don't give you enough for the Bank of the bug like their tostada bowls cost like $14 you'll get maybe five to seven shrimp lettuce tomatoes if you ask you could get the the beans at it or you can get rice at it on the side however if you add a plus please put it on the side because if they put it in the bowl you'll never know whether they gave you the extra so you end up paying money for food that you didn't get and that's why I rated it with such a low service rating however their food is delicious and I love that tostada shrimp bowl that they have they just need to add a few more shrimp if I'm paying you $15 Heck I could go to Red lobster and get more shrimp for $15 and they give me at El Pollo loco
Vegetarian options: Maybe one or two vegetarian options like the tostada bowl you can get it with no meat which makes it a vegetarian option and then they got a pescatarian option which is all seafood tostada bowl and that's where the vegetarian comes in at
Atmosphere: 5
Food: 5
Service: 3
I recently visited Pollo Loco and had a fantastic experience! The staff was incredibly friendly, providing excellent service from start to finish. I ordered through the drive-thru, and my order was not only correct but also prepared quickly, which I really appreciated. The efficiency and attentiveness of the team made my visit enjoyable, and I left feeling satisfied with my meal. Overall, I highly recommend Pollo Loco for anyone looking for delicious food and great service!
Atmosphere: 5
Food: 5
Service: 5
Love this ELP location!!
Atmosphere: 5
Food: 5
Service: 5
Kat was amazing help me out!
Atmosphere: 5
Food: 5
Service: 5
Great food customers are nice would come here again
Atmosphere: 5
Food: 5
Service: 5
The food is good and the service is very good.
Atmosphere: 5
Food: 5
Service: 5
It has amazing taco bowls.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Double Chicken Tostada Salad, Burrito
Good servjce
Clean location
Restaurantji Recommends
Great service .good food
Atmosphere: 5
Food: 5
Service: 5
Food was burnt and bad service
Atmosphere: 1
Food: 1
Service: 1
Hadn't been here in many years. Thought they could at least do chicken right since it's in the name. Thought they couldn't mess up a chicken salad. Looked nothing like the picture advertisement. Big chunks of white lettuce. Chicken tastes like it had chemical in it to extend shelf-life and old from the previous day. I will NEVER go here again. Basura
Atmosphere: 3
Food: 1
Service: 3
ALEX gave a great service was very polite with me and my wife ! We will be coming back, everyone needs employees just like him.
Service: 5
Excellent costumer service I was in California visiting family from Pennsylvania never had pollo loco before until then, the cashier was so nice and patient with me and answering all my questions he also gave me lots of recommendations , I will never forget my excellent experience Alex was just darling I hope he gets a big raise he deserves it!! Keep up the great work.
Atmosphere: 5
Food: 5
Service: 5
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