Popeyes Louisiana Kitchen

Amazing service. Good attitude 👏

Atmosphere: 5

Food: 5

Service: 5

The only

Atmosphere: 2

Great food great chicken, always the best

Atmosphere: 5

Food: 5

Service: 5

Location: Popeyes Louisiana Kitchen – Inglewood, CA
Date/Time: 04/28/26

I had a very disappointing experience at the drive-thru. The employee assisting me, whose name is Jaime, was not attentive or considerate.

Each time I tried to ask a question, he closed the drive-thru window before I could finish speaking. This made communication difficult and felt dismissive. When I received my order, I politely asked for butter, and he responded that he didn’t have any in a rude and abrupt way, without offering any explanation or assistance.

This type of behavior is unprofessional and does not reflect good customer service. Customers should be treated with basic respect, especially when asking simple questions about their order.

I hope this issue is addressed so future customers do not have the same experience.

Atmosphere: 1

Food: 1

Service: 1

They did not give me my apple pies 😤 was going to babysit grandchildren couldn't leave and drive right back and I've call five times and no one is picking up and they weren't that busy just refusing to pick up phone BAD service

Atmosphere: 4

Food: 3

This is the best Popeyes in Los Angeles. The service is always great and the food is always tasty and extremely fresh.

Atmosphere: 5

Food: 5

Service: 5

Whoever is working here at 11:30 p.m. on Sunday February 15th should be fired. These people should be taken off the DoorDash vendor list

Atmosphere: 1

Food: 1

Service: 1

It deserves less than one star. I'm writing this out of anger right now. I waited in the drive-thru for about 7 minutes, and then a woman spoke to me through the intercom. I told her it was an Uber Eats order and the customer's name. Due to my limited English, I repeated the customer's order name to her. There couldn't have been more than 2-3 orders in total because there were no other cars behind me or in front of me. She insisted she didn't understand and kept making me repeat the order name. If you continue to put someone so deaf and incompetent on that phone, you will lose many more customers. I got angry and went to the window. In total, it took me 20 minutes to get to the restaurant and try to pick up the order, and they couldn't even prepare one order in 20 minutes. It's truly ridiculous and frustrating. That's why I didn't take the order. I will never serve a restaurant like this. I will not serve a restaurant that treats me with such a racist attitude. I hope they don't treat the people who come after me the same way. It's a disgrace.

You can check the time at 00:09 if you want.

We continue to serve other restaurants; we will never accept orders from here.

I went inside this time to order and honey it took me 10 minutes because the English understanding was horrible I had to talk like I was slow just for them to get my order

Food: 3

Service: 2

I went to the drive-thru location to order some food. I spoke to the store manager Yeiczarit I had a coupon for a three piece chicken tender meal with a side, biscuit and a drink. I was told that the coupon was online only. Which was a lie the coupon said I could use it at the store. Then the drive-thru attended stop talking. I saying hello and she won't answer. I drive around to the front and walked in. It's 4 people inside and 8 customers also complaining about there food and service. I waited 10 minutes to order from Blanca who told me that the pos system isn't working and I should try the code online. The code 5757 states in store but no one knows how to work the pos system. She said you need to talk to the manager who is also working the drive thru Yeiczarit. I waited 15 minutes before she came over to speak to me because she knew I was the one in the drive thru. She couldn't work the machine and stated the coupon is invalid or for another store. I asked why she ignored me in the drive-thru and she stated that she didn't but was surprised I came in the store. After 10 minutes of back and forth she found another coupon that was different from mine and gave me that so I would shut up. I waited another 40 minutes for my order. I have never been to a fast food restaurant with horrible customer service skills and a bad manager. More people are now in the restaurant complaining. I had just purchase food from another establishment that was now ice cold due to this nightmare. I will never eat at this location ever again. This location needs to be closed or better management. I have already submitted a request to Popeyes directly.

Atmosphere: 1

Food: 2

Service: 1

I don't really have much negative to say about these people. However, I have them a receipt, with a coupon for 2 free pcs of Chicken and a free biscuit. I told them I wanted 2 thighs. However they gave me a thigh and a Drumstick. I dislike when people are in such a hurry that they mess up my order. I try to be considerate and not hold up the line to check my order. But, experiences like this are going to make me change that methodology. It may seem small to some. However, it's the principal. Plus, I don't like drumsticks!

Atmosphere: 5

Food: 5

Service: 1

The chicken is old every time I cone to this one. Take out.

By far the nicest and cleanest Popeye’s I’ve been to. There was only one couple in front of me in line so I didn’t have to wait long. Staff was friendly although not the most attentive. I had to go back and ask for one item that was not in my bag.

Atmosphere: 5

Food: 5

Service: 4

I go to that restaurant only because my son is in love with Stella, a cashier who has served him personally is pleasant, she is always smiling, she has a pleasant personality when serving, she has good customer service and my son likes to go alone, that's why the food is good, only once did another woman serve us, she had a bad attitude, I asked for a three-piece combo, she gave me two cold fries, my lemonade did not put the flavor that I asked for, it is the only time that they have served me badly but we will continue going if it makes my son happy to see that woman, I am happy.

Atmosphere: 5

Food: 3

Service: 5

There wasn't even people the east time was crazy