BJ's Restaurant & Brewhouse

Food and service was good, but this location always makes you wait an addition 10-45 min even with a reservation, happens every time

Food was abundant and predictably good for BJs. Lunch special was a very good deal - main dish plus pizookie and sometimes a salad under $15. Kid's meals also had a good selection and plenty of food for about $8. Main problem was the server seemed to actively avoid eye contact even though the place was not that busy, so it was hard to get his attention when it was time to order. Not sure if he was known for that but maybe...another server walked by and she was made sure to ask if someone had come to our table.

There are not enough servers. The restaurant is completely packed so why is there a shortage of help? The server forgot items and didn't check on us often. The restrooms were completely filthy. What does this say about your kitchen?

We were a party of 13, BJ's was very accommodating for our group, food came out promptly and the wait staff was terrific!

Worst ever experience never go back again we decide to celebrate my daughter's birthday. We wait for 10 minutes for the waitress never show until we ask for help then we place our order. I ordered prime rib and ask medium rare with asparagus and mashed potatoes when finally got my order totally wrong their cooks I don't think they understand the concept medium rare plus they gave me broccoli 🙃 which I don't mind but if I place my order I'm should get what I ordered. My sister order the pork chop meal which also come up totally wrong. These meals are not cheap they're over $35 dls. But what make me more upset 😡 was customer service they're not nice and polite my waitress was rude and one of the guys in front desk was very rude and racist. This is not my first time going there but, never comes back again was very wrong decision to spend my daughter's birthday my bill come up to $315 dls and it hurts to pay not because I don't have the money but because of the poor service we got.
'

Atmosphere: 3

Food: 3

Service: 1

Everything was great, food and service. It was as always a bit loud. Devon our server was attentive and helpful.

Our waiter was awesome, never had issues with any waiters. They are always good. My biggest issue is the inconsistencies of BJ's. My favorite beer is a fresh keg of hefeweizen, however 4 out of 10 times that I visit it doesn't taste good, I don't know what it is but even the servers and other customers have joined my conversation in pointing this out. I've honestly never had an issue with the food either up until today.

I asked for a median rare classic ribeye steak and I got an overcooked steak that ended up being cold. I don't like to be those people that complain so I decided to just eat it, thankfully my gf ate the other half. Also my steamed veggies were undercooked and mashed potatoes weren't so great. I feel like the quality is slowly dieing.

Atmosphere: 5

Food: 1

Service: 5

Our server was a weird hater and barely ever stopped by our table we sat for 30 min for the check she'd walk right past us Everytime. When we asked if she could clear our table because they'd been sitting there for 30 min she was so annoyed. Mind you there were only 3 other tables at this time with people. The ribs tasted like something that was frozen and chewey and no flavor they were awful.

Food was ok. Had the California club and the chicken was giants chunks of meat. In the picture it looks like sliced meat. Had the potstickers they were great. Had the cookies and cream pizzookie and loved it. Wife had the prime rib wedge salad but the meat was over cooked and very dry. Service needs to be better. Took forever for a to-go cup.

Atmosphere: 5

Food: 3

Service: 3

Service is disappointing at this branch. The new pizza menu is not a significant improvement.

Hit or miss depending on the crew. Food is consistent, but sometimes the service is mediocre.

Atmosphere: 2

Food: 5

Service: 3

Ok yall! So my hubby and I stopped to have dinner after a crazy work weekend. When we arrived we were sat next to a speaker making our booth super loud my husband struggles with loud noises and our server Devin went above and beyond. He made sure the volume was turned down and checked in on us, was super friendly the entire time like on it friendly. He did an amazing job engaging with each of his tables with jokes making sure everything came out perfect you could tell he was catering his approach to each guest as you watched him walk around ensuring everyone got a server that was perfect to their evening! Yall need to give him a raise!!! The food was top notch too super flavorful and perfect in every way. I had the soup and wedge salad. The amount of dressing was perfect so it wasn’t drowning or too dry with just the right amount of toppings mixed in a perfect way. The clam chowder soup was to die for! Also I did not take pix because I was too busy inhaling their delicious food!!!

Atmosphere: 5

Food: 5

Service: 5

Great place for big groups, their deep-dish pizza is my favorite.

Pizookie is amazing, service is friendly, food wait times vary.

Food was very bland
Nothing exciting
Felt like a retirement home in there lol
Service was ok not the best not the worst

Atmosphere: 3

Food: 2

Service: 2