Long wait. Almost 1.5 hours before we actually see the food. Bad service, didn’t get our order right and no one was paying attention to our table. Not worth the wait and the price.
Atmosphere: 1
Food: 2
Service: 1
Wailap Law
Rude, bad
Atmosphere: 1
Food: 4
Service: 1
CHIACHE LEE
One of the slowest Boiling Point locations I’ve visited.We were waiting at 3 PM for about 40 minutes, even though there were clearly some empty seats inside.The one I used to go to in Seattle (Lynnwood) is much better.
Atmosphere: 2
Food: 3
Service: 1
Jennifer Holm
Nice restaurant with very nice, helpful staff. Good food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Beef Hot Pot, Lamb Hot Pot Soup
Lisa Tu
Food was great and the service was even better. All the servers were so quick and on top of things. The host did a poor job though. I stood at the front when my number was called and then a girl walked in front of me. Our table had been called first and first in numeric order but he sat the table that was after us before us. I thought that was rude. But then they also got a bigger table and were served quickly. If it wasn’t for the host who didn’t know what he was doing I’d give 5 stars.
Atmosphere: 4
Food: 4
Service: 5
jiajin liang
I really don’t understand how people here do business and ask them to choose a seat for us. I will eat here and you will eat here. I can sit wherever I want. There are all empty tables and they deliberately do not accept the tables. As a guest eating here, I I don't feel like I'm a guest at all. I'm speechless.
RS Bike
They doubled the meat!!! Prices didn't increase that much. Apparently they offer a small bowl of noodles for kids, which is standard for pho restaurants. Been going there for years and i never knew that.Vegetarian options: They have it, I don't order itParking: Parking is fine. Get there early.Kid-friendliness: The kids love the robot servers, their own water cups and the jello dessert.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beef Soup
Ryan Shaw
They doubled the meat!!! Prices didn't increase that much. Apparently they offer a small bowl of noodles for kids, which is standard for pho restaurants. Been going there for years and i never knew that.Vegetarian options: They have it, I don't order itParking: Parking is fine. Get there early.Kid-friendliness: The kids love the robot servers, their own water cups and the jello dessert.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beef Soup
Sonia Gomez
I loved it....the food is excellent...the service impeccable. Everything super good.
Atmosphere: 5
Food: 5
Service: 5
陳冠呈
Arrive at 5, get in line and wait for an hour, and wait another hour for the soup.
There’s literally no service at all. I asked for napkins and they didn't give it to me, I waved to pay more than twice and no waiter looked at me. I had to go to the front desk to pay. I tipped five dollars. ??
Atmosphere: 3
Food: 4
Service: 1
Ken H
This place is overrated and the price is also expensive. They raised their menu price again as of 1/18/2024. Now, the lunch starts from $19.30. Also, don’t be fooled that the free drink served during the lunch comes with boba as their advertised poster shows! I call it a false of advertisement.I waited for an hour to get served when they told me about 1/2 hours. That’s their tactic to make you stay and wait. They’ll tell you 1/2 hour, then another 1/2 hours so that you’ve already invested your time waiting and won’t leave. I’ve been coming in here for the last 10 years, I’m finally pulling my plug on this one and won’t come back anymore. They jacked up their price up by 15%. Another greedy business trying to rip people off.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Taiwanese
mike canvas
Nothing can compare to Boiling Point, hands down probably one of the best franchises I’ve eaten in SoCal so far. It’s hit and miss sometimes with different location or different time of the day when it comes to the Taiwanese Spicy Hot Pot. Sometimes it comes out perfect with the way the spice levels are supposed to be, and some times there no spice at all. It gets packed here so expect to wait until your number is called. Also sucks that they don’t take Amex either. Overall, still crave it from time to time!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taiwanese
Eunji Lee
The wait is too long.
Atmosphere: 1
Food: 5
charlie wang
Food is good but because the current labor landscape has rendered the service beyond horrible. New trainee employees that were not prepared to serve guests offered slow service, mistaken orders, poor response times. The final nail in the coffin, the wait time to be seated ended up being 2 HOURS (they have a sign and everything)
Long wait. Almost 1.5 hours before we actually see the food. Bad service, didn’t get our order right and no one was paying attention to our table. Not worth the wait and the price.
Atmosphere: 1
Food: 2
Service: 1
Rude, bad
Atmosphere: 1
Food: 4
Service: 1
One of the slowest Boiling Point locations I’ve visited.We were waiting at 3 PM for about 40 minutes, even though there were clearly some empty seats inside.The one I used to go to in Seattle (Lynnwood) is much better.
Atmosphere: 2
Food: 3
Service: 1
Nice restaurant with very nice, helpful staff. Good food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Beef Hot Pot, Lamb Hot Pot Soup
Food was great and the service was even better. All the servers were so quick and on top of things. The host did a poor job though. I stood at the front when my number was called and then a girl walked in front of me. Our table had been called first and first in numeric order but he sat the table that was after us before us. I thought that was rude. But then they also got a bigger table and were served quickly. If it wasn’t for the host who didn’t know what he was doing I’d give 5 stars.
Atmosphere: 4
Food: 4
Service: 5
I really don’t understand how people here do business and ask them to choose a seat for us. I will eat here and you will eat here. I can sit wherever I want. There are all empty tables and they deliberately do not accept the tables. As a guest eating here, I I don't feel like I'm a guest at all. I'm speechless.
They doubled the meat!!! Prices didn't increase that much. Apparently they offer a small bowl of noodles for kids, which is standard for pho restaurants. Been going there for years and i never knew that.Vegetarian options: They have it, I don't order itParking: Parking is fine. Get there early.Kid-friendliness: The kids love the robot servers, their own water cups and the jello dessert.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beef Soup
They doubled the meat!!! Prices didn't increase that much. Apparently they offer a small bowl of noodles for kids, which is standard for pho restaurants. Been going there for years and i never knew that.Vegetarian options: They have it, I don't order itParking: Parking is fine. Get there early.Kid-friendliness: The kids love the robot servers, their own water cups and the jello dessert.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beef Soup
I loved it....the food is excellent...the service impeccable. Everything super good.
Atmosphere: 5
Food: 5
Service: 5
Arrive at 5, get in line and wait for an hour, and wait another hour for the soup.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Taiwanese
Restaurantji Recommends
There’s literally no service at all. I asked for napkins and they didn't give it to me, I waved to pay more than twice and no waiter looked at me. I had to go to the front desk to pay. I tipped five dollars. ??
Atmosphere: 3
Food: 4
Service: 1
This place is overrated and the price is also expensive. They raised their menu price again as of 1/18/2024. Now, the lunch starts from $19.30. Also, don’t be fooled that the free drink served during the lunch comes with boba as their advertised poster shows! I call it a false of advertisement.I waited for an hour to get served when they told me about 1/2 hours. That’s their tactic to make you stay and wait. They’ll tell you 1/2 hour, then another 1/2 hours so that you’ve already invested your time waiting and won’t leave. I’ve been coming in here for the last 10 years, I’m finally pulling my plug on this one and won’t come back anymore. They jacked up their price up by 15%. Another greedy business trying to rip people off.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Taiwanese
Nothing can compare to Boiling Point, hands down probably one of the best franchises I’ve eaten in SoCal so far. It’s hit and miss sometimes with different location or different time of the day when it comes to the Taiwanese Spicy Hot Pot. Sometimes it comes out perfect with the way the spice levels are supposed to be, and some times there no spice at all. It gets packed here so expect to wait until your number is called. Also sucks that they don’t take Amex either. Overall, still crave it from time to time!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taiwanese
The wait is too long.
Atmosphere: 1
Food: 5
Food is good but because the current labor landscape has rendered the service beyond horrible. New trainee employees that were not prepared to serve guests offered slow service, mistaken orders, poor response times. The final nail in the coffin, the wait time to be seated ended up being 2 HOURS (they have a sign and everything)