California Pizza Kitchen at Alton Square

After a while we went to this restaurant today. Our pizza was burnt to the point that the underside was black. After letting the server know, she said the oven is hot and pizza is smoky 👎👎
I was expecting them to replace it. Our last time there.

Terrible service — they’re clearly short-staffed. I had to ask three times just to get a drink refill. Staff was inattentive, and they didn’t even cut the pizza properly. Very disappointing experience

Ceci is the worst waiter I have ever had serve me at a CPK. She rolled her eyes when we kindly asked for bread and checked on every table but ours. Every minor request we made was met with disrespect and distaste. She did not give me my full total back after paying in cash. She did not refill our drinks a singular time and failed to check if we needed anything else. Hiring her was the biggest mistake CPK management has ever made.

Nice place for reasonable Italian food. Good service and nice selection of entrées & drinks, decent portions & good dessert.

Atmosphere: 3

Food: 3

Service: 3

A pleasant place for a casual meal.

Atmosphere: 5

Food: 5

Service: 5

I had the spaghetti bolegnaise. I also had a split pea combo soup. It was all fresh. For desert I had the butter cake with Häagen-Dazs ice cream. I took half of the desert to go. Service was very good, and it's a real nice looking restaurant inside.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Soup

I have been here multiple times now I can confirm this is your local neighborhood CPK and I love it. Great pizza and appetizers fast service and lowkey.

Atmosphere: 4

Food: 4

Service: 4

Service was lethargic at best. Had to search for the server every time and no one ever checked to see if our food was good. Pizza was burned on half. This is the second time I've been served burned pizza there in the two times I've eaten there. Doubt if I'll go back. They don't act like they care.

Atmosphere: 4

Food: 2

Service: 1

Great service and great pizza in a nice setting 👍🏻

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wild Mushroom Pizza

Excellent visit; food, service and a big cup of nostalgia!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Salads, Chicken Piccata

It's a chain but the staff here is nice and efficient. They have some nice healthy options like the banh mi bowl and cucumber reviver drink. I have enjoyed many dinners here with my friends.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Salads

My grandchild and I came in for a nice meal after doing DoorDash all day .We were greeted by the nicest waitress name Tina who made our meal experience very special .She was patient kind and explained everything and we had a great experience.We came on Monday September 16, 2024 and had Dylan for a to go order and we had another great experience .We plan to spread the word about our great experience with this waitress and waiter

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Salads

Every time I come here this place is busy, but they always manage to get you seated quickly and the continuity of service is fantastic. Even if your server can’t get to you right away, there is always someone checking on you to sure you have drinks and starters. The food comes out quickly and tasting great.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Salads, Wild Mushroom Pizza, Spicy Buffalo Cauliflower

After a crazy busy day we just wanted to ‘chill’ and enjoy a relaxed meal. We wiggled our way to CPK on Alton which resulted in the perfect choice. YEP YES!

Calen our host was gracious and gave us our choice table. Marie, our server was a joy and made sure our meal was perfect and ‘hot’ just like I like it. We asked for the manager, Daisy, to thank her for the great service and how absolutely wonderful and delicious our food was prepared. We told Daisy there was something special about the food that evening and to please thank the cooks / chefs. It was absolutely delicious and super easy on sauces just like it I love it.

This was truly the perfect ending to a very productive and busy day. Thank you GREAT JOB.

Parking: Plaza / shopping center parking, lots of available parking.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Salads, Cauliflower Appetizer

Outside tables are served in a very poor way. It's hard to get what you ordered, no utensils/napkins/water and waitresses don't look at your side. I wouldn't recommend it.

Atmosphere: 2

Food: 4

Service: 1

Recommended dishes: Salads