It took them 30 mins to bring my food to the car after I waited for 10 mins at the drive-thru window. The food was soggy and cold
Food: 1
Service: 1
omar almzakki
Delicious burger and milkshake 😋
Atmosphere: 5
Food: 5
Service: 5
Alex Aydin
Very very average food. Friendly staff.
Atmosphere: 4
Food: 3
Service: 4
Srinivasan Ramachandran
Unlike most UC campuses on the coast, this one is accessible to the public (parking on site). Food and service is very good just like any other Chick-fil-A outlet.
Atmosphere: 4
Food: 5
Service: 5
Dr. Abdullah AlHomeadan
All is great; large beautiful seating arrangements indoors and outdoors. Cobb salad 🥗 with grilled chicken 🐓 is very fresh. I always ask the cashier to remove the bacon 🥓 Spicy 🌶️ southwest chicken salad is great. Shakes are too. Pictures were taken over two visits. Thanks Kaitlyn for your care and great service 🙏🌹
Atmosphere: 5
Food: 5
Service: 5
OnCallCravings
I remember when this place was a Lee's sandwich back in the early 2000s. When they closed it down I was pretty sad but then I was happy to hear that it was opening up as a Chick Fil A. Their food here is consistently good and fresh. Their staff is very friendly and professional and I've never had a bad experience. The waffle fries are a must! Been back recently though and there's almost no seating to be found when it's really busy and sometimes the orders take longer to get than before. Not sure what is going on lol maybe it's just staffing issues
Atmosphere: 4
Food: 5
Service: 4
prydu
Customer service in this location is excellent
Atmosphere: 4
Food: 5
Service: 5
Sean L
Good as expected
Atmosphere: 5
Food: 5
Service: 5
Cturn
By far the worst location in Orange County when it comes to mobile order / third-party orders as this location does not prioritize the prepaid orders and rather focus on the drive-thru line and walk ins. There have been 3-5 occasions where I’ve made eye contact with multiple employees while waiting under the pick up window sign and no one can ask me if I’ve been helped or need something. This is a fast food service industry and no one has been trained on how to ask a customer if they’ve been helped, I instead have to wait 5-7 mins while multiple employees pass by me and make eye contact with out following up with anything or communicating to a team-member that someone is here at the pick up window. There need to be a better follow-up / check system for the prepaid orders because from my previous experience here, it seems more effective to wait in a walk-in line and tell them you’re here for a pickup rather than waiting under the pick up sign and have multiple employees ignore you. To the manager I spoke with today because of this same incident, I thank you for being professional and also for apologizing for the matter as well. With that said though, please review the footage of the 9 cameras you have in your store, identify the issues I’m trying to bring up in this review and please retrain your staff to be more attentive to prepaid / third-party services orders.
I absolutely love the fresh ingredients in the salads at Chick-fil-A!
Atmosphere: 5
Food: 5
Service: 5
Yvette Nitti
Great food, great price, nice atmosphere
Atmosphere: 5
Food: 5
Service: 5
Russo Gasimov
Chick-fil-A in Irvine is consistently clean, friendly, and efficient. The chicken sandwiches are always hot and crispy, and the waffle fries are a must. Staff is polite and service-oriented, which really stands out. The dining area is well-maintained and the mobile ordering option makes things super convenient.
Only reason it’s not a full 5 stars is that it can get really busy during lunch hours, and parking can be a bit tight. Still, it’s one of the better fast food spots around, reliable and satisfying every time!
Always good
Atmosphere: 5
Food: 5
Service: 5
It took them 30 mins to bring my food to the car after I waited for 10 mins at the drive-thru window. The food was soggy and cold
Food: 1
Service: 1
Delicious burger and milkshake 😋
Atmosphere: 5
Food: 5
Service: 5
Very very average food. Friendly staff.
Atmosphere: 4
Food: 3
Service: 4
Unlike most UC campuses on the coast, this one is accessible to the public (parking on site). Food and service is very good just like any other Chick-fil-A outlet.
Atmosphere: 4
Food: 5
Service: 5
All is great; large beautiful seating arrangements indoors and outdoors. Cobb salad 🥗 with grilled chicken 🐓 is very fresh. I always ask the cashier to remove the bacon 🥓 Spicy 🌶️ southwest chicken salad is great. Shakes are too. Pictures were taken over two visits. Thanks Kaitlyn for your care and great service 🙏🌹
Atmosphere: 5
Food: 5
Service: 5
I remember when this place was a Lee's sandwich back in the early 2000s. When they closed it down I was pretty sad but then I was happy to hear that it was opening up as a Chick Fil A. Their food here is consistently good and fresh. Their staff is very friendly and professional and I've never had a bad experience. The waffle fries are a must! Been back recently though and there's almost no seating to be found when it's really busy and sometimes the orders take longer to get than before. Not sure what is going on lol maybe it's just staffing issues
Atmosphere: 4
Food: 5
Service: 4
Customer service in this location is excellent
Atmosphere: 4
Food: 5
Service: 5
Good as expected
Atmosphere: 5
Food: 5
Service: 5
By far the worst location in Orange County when it comes to mobile order / third-party orders as this location does not prioritize the prepaid orders and rather focus on the drive-thru line and walk ins. There have been 3-5 occasions where I’ve made eye contact with multiple employees while waiting under the pick up window sign and no one can ask me if I’ve been helped or need something. This is a fast food service industry and no one has been trained on how to ask a customer if they’ve been helped, I instead have to wait 5-7 mins while multiple employees pass by me and make eye contact with out following up with anything or communicating to a team-member that someone is here at the pick up window. There need to be a better follow-up / check system for the prepaid orders because from my previous experience here, it seems more effective to wait in a walk-in line and tell them you’re here for a pickup rather than waiting under the pick up sign and have multiple employees ignore you. To the manager I spoke with today because of this same incident, I thank you for being professional and also for apologizing for the matter as well. With that said though, please review the footage of the 9 cameras you have in your store, identify the issues I’m trying to bring up in this review and please retrain your staff to be more attentive to prepaid / third-party services orders.
Atmosphere: 3
Food: 4
Service: 1
Restaurantji Recommends
I absolutely love the fresh ingredients in the salads at Chick-fil-A!
Atmosphere: 5
Food: 5
Service: 5
Great food, great price, nice atmosphere
Atmosphere: 5
Food: 5
Service: 5
Chick-fil-A in Irvine is consistently clean, friendly, and efficient. The chicken sandwiches are always hot and crispy, and the waffle fries are a must. Staff is polite and service-oriented, which really stands out. The dining area is well-maintained and the mobile ordering option makes things super convenient.
Only reason it’s not a full 5 stars is that it can get really busy during lunch hours, and parking can be a bit tight. Still, it’s one of the better fast food spots around, reliable and satisfying every time!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chick-Fil-A Waffle Potato Fries, Chick-Fil-A Nuggets Waffle Potato Fries, Spicy Chicken Sandwich
Sarah is an absolute gem! She was so friendly and brought out our orders promptly! 10/10 customer service!! :)
Atmosphere: 5
Food: 5
Service: 5
Always good to
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Spicy Chicken Sandwich, Chick-Fil-A Deluxe Sandwich, CT Chick-Fil-A Nuggets, Hash Browns, Chicken Deluxe Burger, Grilled Chicken Sandwich Meal
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