Chipotle Mexican Grill

3966 Barranca Pkwy, Irvine
(949) 390-8276

Recent Reviews

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Taryn Wright

When they were so busy… I mean line out the door… they still prioritized customer service. Thank you Cecilia … I hope that’s your name… for help feeding my team when the online system failed me! You’re kind and appreciated!

Atmosphere: 5

Food: 5

Service: 5

Brandon Mora

Double check your bags before leaving.
I keep giving this location a chance but I’ve had enough, will be changing location. They always miss your chips or sides they cost extra but they can’t even manage to put them inside your bag.

Atmosphere: 1

Food: 2

Service: 1

Esther Joseph

The store presentation was horrible. It wasn’t clean, trash on the ground throughout the restaurant, trash around the trash can vs in inside. The food area could’ve been much more cleaner and wasn’t, fountain drink area was nasty. The visit alone was a complete waste of my time. Very disappointed! As far as employees only two were polite.

I feel like this store staff needs to be retrained and a person doing a walk through every 30 minutes to keep up the appearance and the cleanliness of the eating and restroom area.

Do better !

Atmosphere: 1

Food: 1

Service: 2

Heather Wegman

It’s 8pm and they close at 11pm. They refused to cook more food and had nothing. I mean it they had nothing. I also ordered rice and beans and they somehow didn’t end up putting the beans in the bag? Why do you allow the employees here to stop doing their job at 8pm?

Lloyd pearce

Not sure why this chipotle isnt more highly rated. I usually get large portions as long as I ask for extra rice etc. Always decently clean and friendly staff!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Build-Your-Own Chipotle

Tuan Le

Too many high schooler here at lunch with their ebike, cut inline and trash the place.

Atmosphere: 2

Food: 4

Service: 4

Recommended dishes: Salad

Diego Reyes

Awesome place confortable with enough seats. Service was also very good

B C

Trash accuracy when ordering ahead, find another location or order in person.

Sent a large group order. They forgot a meal entirely and when we returned to pickup the missing order it was made incorrectly.

Smh.

Atmosphere: 3

Food: 3

Service: 1

Ivy H

Ordered online and this is the bowl.

SV SV Asian Filipina Me

It's a hit or miss when you go there. Sometimes you get fresh hot food, sometimes not. By not, I mean DRY BROWN RICE, DRY CARNITAS MEAT, HARD FLOUR TORTILLA!

BUT!.. it's also random. You may get a nice person helpping you and they give you extra food or side. Sometimes not. It really depends on who is helping you.

Thankfully, I just usually get the Kid's Meal's. It's filling enough and then stuff myself with other home cooked stuff.

Thank you to Jesse for giving me cheese and sour cream that was supposed to cost extra. These days, I'm still struggling financially so any help woul be appreciated!

Atmosphere: 3

Food: 1

Service: 3

Ivan Vazquez

Tables are usually dirty around 5pm weekdays but the staff is nice and quick with ordering. The SKIMP hard on the protein. Had a employee take meat off the bowl just for adding a few extra pieces. Food was to be expected of a chipotle.

Atmosphere: 2

Food: 4

Service: 3

Jeffrey Chang

This specific chipotle manager clearly has fine dining aspirations, which explains the atomic portion sizes. That, or my doctor called in and told them I was on a diet.

There I was, watching the server put in half a scoop of carne asada (their most expensive protein, mind you) before going back to give me just a bit more. Happy day! Imagine my astonishment when out of the three pieces of meat he scooped up, only one made it into my meal.

Some advice to save on costs: you don’t actually need the aluminum cover if your food doesn’t make it past the edge of the cardboard.

5/5 experience

Ramon alsharhan

You guys need a manager over there for sure because I can’t tell them if there is one

Atmosphere: 1

Food: 1

Service: 1

T S

Restaurant was closed today by firefighters. Manager says that I Must (!) call to the support to refund my online order. Why they can do it for me? This is not my issue if they have troubles with fire safety in the restaurant

Atmosphere: 1

Service: 1

Jorge Garnica

Always good fast food friendly service and clean

Atmosphere: 5

Food: 5

Service: 5

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