The workers need to be fired, they full on ignored my existence and started talking to the customers behind me in line after I clearly stated my order multiple times. They must be deaf or incoherent, not sure what is wrong with then but they need to be beaten with a wooden ruler so that they can tell when a customer is trying to order and not ignore them. Screamed that they have the worst customer service while I was walking out, I feel no regret. This is an honest review I usually say really good things, it would've been the same here because I love the ice cream but damn the workers must’ve synced up their period because there is something seriously wrong with them.
Atmosphere: 1
Food: 4
Service: 1
Bianca
Never had a bad experience here but today when we walked in it was dead we were the only customers, worker Julianna A., didn’t smile or greet us. Didn’t ask if we needed help. We had to approach her ourselves. Very negative attitude, didn’t seem like she wanted to be at work. Probably not going back.
Atmosphere: 1
Food: 3
Service: 1
Meraj Ahmed
$13 for founder's fav love it size. Need I say more.
Ryan M. Watt (Rhino)
I haven't had Cold Stone creamery in probably 8 years. And it was just like I remember. Awesome!
Atmosphere: 5
Food: 5
Service: 5
樱桃小丸子
The staff there was very rude. I’ve ordered a “love it” size ice cream. Usually the staff fills the whole cup, even overflowing a little. However for me, she probably saw I was an Asian and she barely filled the cup. When I asked her about it, she rolled her eyes at me and refused to give an explanation. Terrible experience, and I will not consider going to this cold stone anymore.
Atmosphere: 1
Food: 3
Service: 1
junior Martinez
Super rude went with my family and was treated with disrespect it was like if the workers didn’t want to be there I will never eat here again ?
Atmosphere: 1
Food: 1
Service: 1
Ariel Hodges
Decor is very cute and service is pretty quick. I would definitely would like to comeback here and try other things.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cake
Andrea Chang
2 love it sizes for $18… felt cheated and this is with a buy 1 get 1 50% off coupon. Kids working here don’t look like they enjoy working there.
Mr. No Tengo Dinero
They have vegan icecream there with silk almond milk! I put pecan, almond, peanut and graham crackers additionally and it was great! They don’t have vanilla but only chocolate flavor so perhaps they should keep vanilla flavor as well!Anyways, it was a pleasant experience there! :)
CECILIA GARCIA
Ice-cream vanilla-chocolate shake is delicious and Refreshing.
This is my first time for a cold stone ice cream and so far am in love. I always thought that Ice Cream was born in Italy only but this creamery just changed my mind !! So yes 5 stars for the ice cream , not for the location and not for the staff.
Pearl Whitehurst
Bruh, tell me why my like it size was almost $12 and I didn’t even get anything extra added?? Just the one ice cream cost me that much other Cold Stones usually charge like $6.50 at most for a like it size, what happened??
Andrea Antonio
2 love it sizes for $18… felt cheated and this is with a buy 1 get 1 50% off coupon. Kids working here don’t look like they enjoy working there.
BENZ GLC63
Rude kids working here. Left me speechless with the service I received. I rushed to get here had 15 mins before closing and they just grabbed the door so we wouldn’t open it and said we closed sorry come again and laughed.Chubby caucasian girl 9:45 pm Saturday Jan 7
Antonio Neves
Ice creams are good. My first time at the store I didn’t know we could mix a lot of stuff into the ice cream haha. So I took only the ice cream. Which was good by itself.
The workers need to be fired, they full
on ignored my existence and started talking to the customers behind me in line after I clearly stated my order multiple times. They must be deaf or incoherent, not sure what is wrong with then but they need to be beaten with a wooden ruler so that they can tell when a customer is trying to order and not ignore them. Screamed that they have the worst customer service while I was walking out, I feel no regret. This is an honest review I usually say really good things, it would've been the same here because I love the ice cream but damn the workers must’ve synced up their period because there is something seriously wrong with them.
Atmosphere: 1
Food: 4
Service: 1
Never had a bad experience here but today when we walked in it was dead we were the only customers, worker Julianna A., didn’t smile or greet us. Didn’t ask if we needed help. We had to approach her ourselves. Very negative attitude, didn’t seem like she wanted to be at work. Probably not going back.
Atmosphere: 1
Food: 3
Service: 1
$13 for founder's fav love it size. Need I say more.
I haven't had Cold Stone creamery in probably 8 years. And it was just like I remember. Awesome!
Atmosphere: 5
Food: 5
Service: 5
The staff there was very rude. I’ve ordered a “love it” size ice cream. Usually the staff fills the whole cup, even overflowing a little. However for me, she probably saw I was an Asian and she barely filled the cup. When I asked her about it, she rolled her eyes at me and refused to give an explanation. Terrible experience, and I will not consider going to this cold stone anymore.
Atmosphere: 1
Food: 3
Service: 1
Super rude went with my family and was treated with disrespect it was like if the workers didn’t want to be there I will never eat here again ?
Atmosphere: 1
Food: 1
Service: 1
Decor is very cute and service is pretty quick. I would definitely would like to comeback here and try other things.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cake
2 love it sizes for $18… felt cheated and this is with a buy 1 get 1 50% off coupon. Kids working here don’t look like they enjoy working there.
They have vegan icecream there with silk almond milk! I put pecan, almond, peanut and graham crackers additionally and it was great! They don’t have vanilla but only chocolate flavor so perhaps they should keep vanilla flavor as well!Anyways, it was a pleasant experience there! :)
Ice-cream vanilla-chocolate shake is delicious and Refreshing.
Restaurantji Recommends
This is my first time for a cold stone ice cream and so far am in love. I always thought that Ice Cream was born in Italy only but this creamery just changed my mind !! So yes 5 stars for the ice cream , not for the location and not for the staff.
Bruh, tell me why my like it size was almost $12 and I didn’t even get anything extra added?? Just the one ice cream cost me that much other Cold Stones usually charge like $6.50 at most for a like it size, what happened??
2 love it sizes for $18… felt cheated and this is with a buy 1 get 1 50% off coupon. Kids working here don’t look like they enjoy working there.
Rude kids working here. Left me speechless with the service I received. I rushed to get here had 15 mins before closing and they just grabbed the door so we wouldn’t open it and said we closed sorry come again and laughed.Chubby caucasian girl 9:45 pm Saturday Jan 7
Ice creams are good. My first time at the store I didn’t know we could mix a lot of stuff into the ice cream haha. So I took only the ice cream. Which was good by itself.
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