Dunkin'
4139 Campus Dr, Irvine
(949) 333-3625
Recent Reviews
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The lady was there pretending she was doing something important… we were the only ones in the store. I asked for help and she was directing us to the machine. The machine didn’t have the donuts or the pumpkin bread and she still was not helping me after saying “excuse me” like 4 times. Worst service ever.
Food: 3
Service: 1
So we walked in and ordered 2 iced carmel glazed lattes while making one was made perfect but the server spilled the second frustrated and rudley she started again and this time too spilled it now we are already 20 mins i side the shop now she goes inside and didnot come back another server started to complete our order but ordering large she gave me 1/3 of the order quantity i showed her the first order which was exactly the same but filled to the brim she said you asked for no ice so we do t fill it up all the way but she filled up just 1/3 which is not what i payed 7 $ for, not even apologized for the time lost and very rude attitude overall, had the worst experience ever by dunkin , not expected and i do t think so i will go to that branch ever
Atmosphere: 2
Food: 1
Service: 1
FADEEEE this dunkin they r rude
Atmosphere: 1
Food: 1
Service: 1
terrible people working here honestly
Atmosphere: 1
Food: 1
Service: 1
Terrible customer service. Preordered 6 donuts and they only had 2. I said I would park and be back to pick my others. When we came back they were selling the 2 donuts to other customers when I had already bought them. The worker claimed I said I was going to come back and didn’t come back, yet the sale happened as I was in the store. She then offered 3 munchkins to us per donut not received yet gave the other customers 5 munchkins?? Blatant disrespect.
Atmosphere: 3
Food: 2
Service: 1
Good place to use AMEX points for coffee.
Atmosphere: 5
Food: 4
Service: 5
Please tell the male workers to stop harassing women
Atmosphere: 1
Food: 1
Service: 1
Every time I’ve been I order croissants they let the order go through keep me waiting in the lobby only to tell me 20 mins later they can’t make the order and this is a constant occurrence always out of product at a fast food joint then tried to refuse to give me a refund 1000%don’t recommend this store
Atmosphere: 1
Food: 1
Service: 1
Look for the amount of bacon on my bacon avocado toast!
Atmosphere: 1
Food: 3
Service: 1
Need more employees took forever.
Atmosphere: 2
Food: 4
Service: 1
Restaurantji Recommends
Got my order wrong. Was charged for a food item that wasn’t in stock. No refund or anything to fix the issue. Never going to a Dunkin’ Donut ever again. This is the second time I have had issues at this store and it’s just not worth the headache anymore. The store associates don’t even seem to care about their job.
Atmosphere: 1
Food: 1
Service: 1
Got my order wrong - didn't bother fixing it and had an incredibly aloof attitude. If this is the attitude you treat your customers with, might as well never come to Dunkins ever.
Service: 1
Great location & workers here are very nice! Jillian hooked up our order thank u! Would recommend this location!
Atmosphere: 5
Food: 5
Service: 5
make customers wait a long time, while store empty, and just threw the munchkin on the bag
Atmosphere: 1
Food: 2
Service: 1
Really slow. No one to order from. The tablet machines are not designed well, take a long time to use and freeze often. Heaters on patio were on despite beinf hot out.
Atmosphere: 2
Food: 4
Service: 1
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