Take forever to acknowledge you! Only wanted Halo Halo and waited a long time in line before someone helped. Another customer actually cut me, and they took his order first! In the end, it was not worth it because the halo halo was poor quality.
Atmosphere: 1
Food: 1
Service: 1
Евгений Еремеев
Horrible service. The employees do not react to your presence, you can wait from half an hour to an hour before they start serving you. I do not recommend this establishment.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Seafood
Lorenzo Yniguez
do NOT order catering from here ever. I placed an order that was supposed to be ready at 2:30 PM. it's now 4pm and I'm still waiting for them to put it together. This is unacceptable and I will absolutely NOT be getting catering from here again.
Go to Pinoy Pam's or Manila Market in Lake Forest instead. They are a bit further in Lake Forest but I will never come back to this grill City again.
Atmosphere: 1
Food: 2
Service: 1
Oliver N.
2 items plus side of bihon. Great for late lunch.
Atmosphere: 5
Food: 5
Service: 5
The Foodie Baddie
Wow! I wish I had a grill city nearby because this spot was delicious. The fish, rice… kebabs. Perfection :) want to go back to try more
Atmosphere: 4
Food: 4
Service: 4
SJ Yang
I’m sorry but this place is very mid, pricey and slow. $16 for a two entree combo? ?
Atmosphere: 1
Food: 2
Service: 1
Dena Knox
I placed an order yesterday early afternoon and it was confirmed for delivery today between 11:30 -12:00 for our Company End of Month Lunch ( Not a small order ). I tried to call at least 15 times this morning to confirm they were going to be on time and as stated in other post - NO ANSWER. They do not answer their phone. Well 12:00 came and went and no delivery. So at 12:15 I drove to Grill City to find out where it was and there it sits with no one planning on making the delivery. By the time we actually sat down to eat lunch the only thing that was warm was the pancit. The Pork & Chicken Kabobs ( all 24 ) were cold.Needless to say " SO Disappointed with service and the food, who wouldn't be?What do you think the chances of them removing the delivery fee and tip from my order are?The worst $214.00 ever spent on a lunch!
Parking: Hard to find parking which is the reason I requested delivery for my order.
Atmosphere: 1
Food: 1
Service: 1
Richard Przybocki
The Philipino BBQ food is delicious. Great stuff. Reasonable prices.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Pork BBQ
Rain Drops
I ordered 3 pcs chicken inasal online and got something that looked like boiled chicken bbq and tasted like sweet and sour. I called all day but no one was answering the phone. This in not the first time they screwed up my order but they don't entertain complaints.
Atmosphere: 1
Food: 1
Service: 1
Charlie C.
The food is true to the original way Filipino food is cooked in the Philippines.
The food is true to the original way Filipino food is cooked in the Philippines.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seafood
Ray Nulod
Was looking for Lumpia
Jamaine Granger
I stop by here every time I fly into Santa Ana Airport. The food is good. There is a full grocery store, Jollibee, Grill City, street food kiosk and a couple bakeries inside the building. There is something for everyone here.
Atmosphere: 5
Food: 5
Service: 5
Emmanuel Bautista
Awful. I went in for brunch Saturday intending to get the specials that's not usually available during the week. First stop was the Cebuchon (roasted pork belly). Since it's usually a specialty, the cost is $17.99 per pound. Next stop was the hot buffet counter and got an order of pancit bihon. Started looking for a table, did I mention it's Saturday? The place was busy and tables are scarce, seems you also have to compete for them with their employees possibly on break since they were organizing their "paluwagan." With their manager as the ring leader! I'm not sure if they know pyramid games are illegal both in the US and the Philippines.Anyway, got my table. My excitement went down the drain right after I tried biting into the "crispy" pork skin, it was hard and awful. The meat was dry and tasteless. The bihon was a little more appetizing with all the toppings trying to make up for the dry and stale noodles.The service was less to be desired also. It was in a very glacial phase. Some of the employees I encountered seems to be thinking that they are doing you a favor of serving you. And another thing, why do employees here hang in the bathroom? Are they hiding from doing work? Sitting on the throne texting doesn't make you employee of the month!Definitely not worth it. I could have gotten roasted pork at a Vietnamese deli, and would have cost less. Not to mention more edible.Total damage for the two items, $22.60 not including the aggravation from the employees. Total waste of $20!
Take forever to acknowledge you! Only wanted Halo Halo and waited a long time in line before someone helped. Another customer actually cut me, and they took his order first! In the end, it was not worth it because the halo halo was poor quality.
Atmosphere: 1
Food: 1
Service: 1
Horrible service. The employees do not react to your presence, you can wait from half an hour to an hour before they start serving you. I do not recommend this establishment.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Seafood
do NOT order catering from here ever. I placed an order that was supposed to be ready at 2:30 PM. it's now 4pm and I'm still waiting for them to put it together. This is unacceptable and I will absolutely NOT be getting catering from here again.
Go to Pinoy Pam's or Manila Market in Lake Forest instead. They are a bit further in Lake Forest but I will never come back to this grill City again.
Atmosphere: 1
Food: 2
Service: 1
2 items plus side of bihon. Great for late lunch.
Atmosphere: 5
Food: 5
Service: 5
Wow! I wish I had a grill city nearby because this spot was delicious. The fish, rice… kebabs. Perfection :) want to go back to try more
Atmosphere: 4
Food: 4
Service: 4
I’m sorry but this place is very mid, pricey and slow. $16 for a two entree combo? ?
Atmosphere: 1
Food: 2
Service: 1
I placed an order yesterday early afternoon and it was confirmed for delivery today between 11:30 -12:00 for our Company End of Month Lunch ( Not a small order ). I tried to call at least 15 times this morning to confirm they were going to be on time and as stated in other post - NO ANSWER. They do not answer their phone. Well 12:00 came and went and no delivery. So at 12:15 I drove to Grill City to find out where it was and there it sits with no one planning on making the delivery. By the time we actually sat down to eat lunch the only thing that was warm was the pancit. The Pork & Chicken Kabobs ( all 24 ) were cold.Needless to say " SO Disappointed with service and the food, who wouldn't be?What do you think the chances of them removing the delivery fee and tip from my order are?The worst $214.00 ever spent on a lunch!
Parking: Hard to find parking which is the reason I requested delivery for my order.
Atmosphere: 1
Food: 1
Service: 1
The Philipino BBQ food is delicious. Great stuff. Reasonable prices.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Pork BBQ
I ordered 3 pcs chicken inasal online and got something that looked like boiled chicken bbq and tasted like sweet and sour. I called all day but no one was answering the phone. This in not the first time they screwed up my order but they don't entertain complaints.
Atmosphere: 1
Food: 1
Service: 1
The food is true to the original way Filipino food is cooked in the Philippines.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seafood
Restaurantji Recommends
The food is true to the original way Filipino food is cooked in the Philippines.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seafood
Was looking for Lumpia
I stop by here every time I fly into Santa Ana Airport. The food is good. There is a full grocery store, Jollibee, Grill City, street food kiosk and a couple bakeries inside the building. There is something for everyone here.
Atmosphere: 5
Food: 5
Service: 5
Awful. I went in for brunch Saturday intending to get the specials that's not usually available during the week. First stop was the Cebuchon (roasted pork belly). Since it's usually a specialty, the cost is $17.99 per pound. Next stop was the hot buffet counter and got an order of pancit bihon. Started looking for a table, did I mention it's Saturday? The place was busy and tables are scarce, seems you also have to compete for them with their employees possibly on break since they were organizing their "paluwagan." With their manager as the ring leader! I'm not sure if they know pyramid games are illegal both in the US and the Philippines.Anyway, got my table. My excitement went down the drain right after I tried biting into the "crispy" pork skin, it was hard and awful. The meat was dry and tasteless. The bihon was a little more appetizing with all the toppings trying to make up for the dry and stale noodles.The service was less to be desired also. It was in a very glacial phase. Some of the employees I encountered seems to be thinking that they are doing you a favor of serving you. And another thing, why do employees here hang in the bathroom? Are they hiding from doing work? Sitting on the throne texting doesn't make you employee of the month!Definitely not worth it. I could have gotten roasted pork at a Vietnamese deli, and would have cost less. Not to mention more edible.Total damage for the two items, $22.60 not including the aggravation from the employees. Total waste of $20!
Atmosphere: 1
Food: 2
Service: 1
Enjoyed the Filipino food.
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