Had a really good experience there, as I always do. Special shout-out to the bartender who went out of his way to take care of one of his patrons.. faith in humanity!
Service: 5
Peter Leets
Have stayed at this property many times.. . In fact, will visit again Thursday & 2nd week of April. Also, used it for meetings when lived in OC and had offices and Irvine. Excellent property. Easy parking. Great location- you can walk to some of OC’s better restaurants. Recently renovated. I’m a fan!
Service: 5
Andy Akins
Very comfortable beds, staff was above and beyond welcoming and helpful. Above average gym...seriously can't think of any negatives. Great stay
John Liang
Not the typical Marriott you will get. Service is okay, but the room is like a 3-star hotel. Also, parking costs $45 per night .
Service: 4
Liz Lin
Renovated rooms, great service, great location. Near highway, but noise is minimal. Will come again.
Service: 5
David Phynes
While staying for my company's pre-season meeting, I really enjoyed my stay at the Irvine Marriott. Often times when we travel for work the hotel experience can be underwhelming. Not the case here! Staff was exceptional and the food was very good as well. Local restaurants and bars within walking distance made it that much more enjoyable. Keep up the good work!
Service: 5
DongHyun Moon
The place is clean and nice, but the experience I had with staff was disappointing. My wife and I came to this place on Friday, and after staying for one night, we decided for 24 hours check-out since my wife is Bonvoy Ambassador member. I was told by her that our room will be upgraded to suite level and 24 hours check-out option is available for us. But the room we checked in for was small and regular room with small balcony. Also we are told that we can only stay until 4pm although we checked in at 9pm. I was ok with this situation but I extended for another night while my wife went back to home. I noticed my original key is not working any more. So I went to the lobby inquiring about why my key is not working. One guy with a manager next to him told me the it is due to key's magnetic problem. But I have never experienced key's failure due to its weak magnetic strength. Another worker told me that since I extended the stay, we should have had new keys. But when we talked to the lobby for extension we have not been notified. Now since I forgot to carry my photo I.D, I had to call my wife to confirm my stay. At that time a lady was now blaming on myself not carrying photo ID. Whole experiences with this hotel were disastrous for me and I would not recommend it to anyone. I guess being loyal customer with Marriott like top tier ambassador member is not worthy.
Service: 2
David Mueller
This is an Excellent Marriott with a very attentive staff. Very nice room with a very comfortable bed. The location was great and I will stay here the next time I’m in the area.
Service: 5
Anthony P
The Marriott Irvine embodies everything JW Marriott wanted for service to customers. The hotel is spacious, clean, and pleasant on the eyes. The staff are fun, courteous, and always helpful to make for an easy stay. The food is very well prepared and tasty.There is a Hot Shoppes coffee shop, which honors Willard Marriott's early accomplishments.The rooms are comfortable and clean.
I am a Bonvoy member and received my benefit gift with 5 free room upgrades. I submitted for the upgrade, and it was accepted by Marriott Irvine. When I arrived at my room, it was not upgraded and two of my upgrade credits were deducted. I spoke to their service department, and they were rude and unhelpful. I asked if I could just have my upgrade credits back and they said I had to call the benefits department for Marriott Bonvoy. Well I did this and they told me the hotel was who needed to fulfill this request. I filed a case and the manager reached out to me saying they would update me when it was fixed. This was 4 months ago. I have sent two emails to the manager who reached out asking for an update, and never heard back. I ended up not staying there because of their attitude. If they had resolved the issue, perhaps I would have tried another visit (I travel to that area a lot), but the lack of response was the nail in the coffin. All I asked for was a little customer service. I needed the larger room becuase I had my daughtr with me and needed to work. I would have booked the larger room if I had not had an upgrade benefit from my loyalty, but they did not give me that chance. 0 stars for customer service and not addressing a loyal customers concerns.
C-R. Alyxander
I express my utmost wholehearted gratitude for Nikki, Kiana, both Jackie’s, Vincent, Jamie, Charlie, Fidel, and the entire hospitality team (the phenomenal housekeeping ladies included) for their absolutely exceptionally genuine support for helping me most seamlessly navigate my extended stay arrangements—as my partner and I reconcile our SoCal real estate investment portfolio structuring (premier lux CRE multifamily and SFR), alongside squaring away personal residency, with our recovering from the tumultuous financial markets shakeup since the investor front has significantly shifted.We so deeply value the rich accommodations, especially regarding availability to book our best chosen executive suite!Continue to be most extraordinarily luminous in you all’s service!Prosperous Regards & Many Blessings Always,C-R. Alyxander
Service: 5
C-R. A.
I express my utmost wholehearted gratitude for Nikki, Kiana, both Jackie's, Vincent, Jamie, Charlie, Fidel, and the entire hospitality team (the phenomenal housekeeping ladies included) for their absolutely exceptionally genuine support for helping me most seamlessly navigate my extended stay arrangements--as my partner and I reconcile our SoCal real estate investment portfolio structuring (CRE multifamily and SFR), alongside squaring away personal residency, with our recovering from the tumultuous financial markets shakeup since the investor front has significantly shifted. We so deeply value the rich accommodations, especially regarding availability to book our best chosen executive suite! Continue to be most extraordinarily luminous in you all's service! Prosperous Regards & Many Blessings Always, C-R. Alyxander
Josh M.
Definitely one of the few hotels in Irvine I would highly recommend. I love when hotels have wide windows and allow for lots of natural lighting. The room we stayed in (1 King), was very comfortable and decorated beautifully. The only thing I will say is that parking is quite expensive at $42 per day just for self parking. Also, definitely consider opt-ing in for the M-Club. This includes a fantastic continental breakfast along with complimentary coffee and snacks 24/7. I'd stay here again!
Bob D.
Stay away Hotel room was dark. Not conducive to business travels who need to work. Tissues (hidden under sink cabinet not visible) Bathroom: no cups, no washcloths, no nightlight, no soap for shower Pillows like rocks Floor loud....assume lower floor hear every step Bad breakfast (artificial eggs) No phone call for room readiness
Had a really good experience there, as I always do. Special shout-out to the bartender who went out of his way to take care of one of his patrons.. faith in humanity!
Service: 5
Have stayed at this property many times.. . In fact, will visit again Thursday & 2nd week of April. Also, used it for meetings when lived in OC and had offices and Irvine. Excellent property. Easy parking. Great location- you can walk to some of OC’s better restaurants. Recently renovated. I’m a fan!
Service: 5
Very comfortable beds, staff was above and beyond welcoming and helpful. Above average gym...seriously can't think of any negatives. Great stay
Not the typical Marriott you will get. Service is okay, but the room is like a 3-star hotel. Also, parking costs $45 per night .
Service: 4
Renovated rooms, great service, great location. Near highway, but noise is minimal. Will come again.
Service: 5
While staying for my company's pre-season meeting, I really enjoyed my stay at the Irvine Marriott. Often times when we travel for work the hotel experience can be underwhelming. Not the case here! Staff was exceptional and the food was very good as well. Local restaurants and bars within walking distance made it that much more enjoyable. Keep up the good work!
Service: 5
The place is clean and nice, but the experience I had with staff was disappointing. My wife and I came to this place on Friday, and after staying for one night, we decided for 24 hours check-out since my wife is Bonvoy Ambassador member. I was told by her that our room will be upgraded to suite level and 24 hours check-out option is available for us. But the room we checked in for was small and regular room with small balcony. Also we are told that we can only stay until 4pm although we checked in at 9pm. I was ok with this situation but I extended for another night while my wife went back to home. I noticed my original key is not working any more. So I went to the lobby inquiring about why my key is not working. One guy with a manager next to him told me the it is due to key's magnetic problem. But I have never experienced key's failure due to its weak magnetic strength. Another worker told me that since I extended the stay, we should have had new keys. But when we talked to the lobby for extension we have not been notified. Now since I forgot to carry my photo I.D, I had to call my wife to confirm my stay. At that time a lady was now blaming on myself not carrying photo ID. Whole experiences with this hotel were disastrous for me and I would not recommend it to anyone. I guess being loyal customer with Marriott like top tier ambassador member is not worthy.
Service: 2
This is an Excellent Marriott with a very attentive staff. Very nice room with a very comfortable bed. The location was great and I will stay here the next time I’m in the area.
Service: 5
The Marriott Irvine embodies everything JW Marriott wanted for service to customers. The hotel is spacious, clean, and pleasant on the eyes. The staff are fun, courteous, and always helpful to make for an easy stay. The food is very well prepared and tasty.There is a Hot Shoppes coffee shop, which honors Willard Marriott's early accomplishments.The rooms are comfortable and clean.
Service: 5
Ordinary business
Service: 3
Restaurantji Recommends
I am a Bonvoy member and received my benefit gift with 5 free room upgrades. I submitted for the upgrade, and it was accepted by Marriott Irvine. When I arrived at my room, it was not upgraded and two of my upgrade credits were deducted. I spoke to their service department, and they were rude and unhelpful. I asked if I could just have my upgrade credits back and they said I had to call the benefits department for Marriott Bonvoy. Well I did this and they told me the hotel was who needed to fulfill this request. I filed a case and the manager reached out to me saying they would update me when it was fixed. This was 4 months ago. I have sent two emails to the manager who reached out asking for an update, and never heard back. I ended up not staying there because of their attitude. If they had resolved the issue, perhaps I would have tried another visit (I travel to that area a lot), but the lack of response was the nail in the coffin. All I asked for was a little customer service. I needed the larger room becuase I had my daughtr with me and needed to work. I would have booked the larger room if I had not had an upgrade benefit from my loyalty, but they did not give me that chance. 0 stars for customer service and not addressing a loyal customers concerns.
I express my utmost wholehearted gratitude for Nikki, Kiana, both Jackie’s, Vincent, Jamie, Charlie, Fidel, and the entire hospitality team (the phenomenal housekeeping ladies included) for their absolutely exceptionally genuine support for helping me most seamlessly navigate my extended stay arrangements—as my partner and I reconcile our SoCal real estate investment portfolio structuring (premier lux CRE multifamily and SFR), alongside squaring away personal residency, with our recovering from the tumultuous financial markets shakeup since the investor front has significantly shifted.We so deeply value the rich accommodations, especially regarding availability to book our best chosen executive suite!Continue to be most extraordinarily luminous in you all’s service!Prosperous Regards & Many Blessings Always,C-R. Alyxander
Service: 5
I express my utmost wholehearted gratitude for Nikki, Kiana, both Jackie's, Vincent, Jamie, Charlie, Fidel, and the entire hospitality team (the phenomenal housekeeping ladies included) for their absolutely exceptionally genuine support for helping me most seamlessly navigate my extended stay arrangements--as my partner and I reconcile our SoCal real estate investment portfolio structuring (CRE multifamily and SFR), alongside squaring away personal residency, with our recovering from the tumultuous financial markets shakeup since the investor front has significantly shifted. We so deeply value the rich accommodations, especially regarding availability to book our best chosen executive suite! Continue to be most extraordinarily luminous in you all's service! Prosperous Regards & Many Blessings Always, C-R. Alyxander
Definitely one of the few hotels in Irvine I would highly recommend. I love when hotels have wide windows and allow for lots of natural lighting. The room we stayed in (1 King), was very comfortable and decorated beautifully. The only thing I will say is that parking is quite expensive at $42 per day just for self parking. Also, definitely consider opt-ing in for the M-Club. This includes a fantastic continental breakfast along with complimentary coffee and snacks 24/7. I'd stay here again!
Stay away Hotel room was dark. Not conducive to business travels who need to work. Tissues (hidden under sink cabinet not visible) Bathroom: no cups, no washcloths, no nightlight, no soap for shower Pillows like rocks Floor loud....assume lower floor hear every step Bad breakfast (artificial eggs) No phone call for room readiness