They completely messed my order up it’s like they don’t read the receipt for online orders. I asked for extra vegetables and jalapeños, ranch and spicy ranch. It’s like they didn’t bother to read the receipt and just made it how they wanted to.I was very upset with it.
Atmosphere: 2
Food: 1
Service: 1
Eddie Nawabi
A few days ago I ordered online thru the app and placed 4 Subs for take out. When I opened the subs all had 2 thin slices of turkey each for each sub. I called and spoke to the manager don’t know his name. He told me that we weigh our meats by slice, I was like what really…wow and he didn’t even offer to make me another sandwich just straight up BS talk. So not going here again definitely hitting Jersey Mikes tasty and better made sandwiches with more meat. Paying extra meat won’t make the sandwich a lot tastier. So I emailed their franchise about my experience and took their survey, someone from their franchise by the name Karine emailed me back and offered me a free sub when I ordered 4 originally. Even their franchise is cheap to begin with lol. Horrible experience with their franchise as well. Thumbs down all the way with this company for sure!
Food: 1
Joe L
I ordered the 8” Favorites Hunter’s Club and they gave me a 6” and a half size sandwich with half the roast beef amount and no provolone cheese.
Note: I don’t usually like leaving reviews, and if it was a single incident I would have moved on like I usually do, but it’s been happening on multiple occasions to the point of frustration expecting a hit-or-miss each time I order from here (in a previous order they even managed to give me a ranch chicken wrap with no chicken in it). Most of the employees do a great job on delivering exactly what I ordered, but there’s a few that constantly mess it up.
Edit: After getting on the call with them, the employee I was on the phone with was very friendly and professional and even offered me a credit to make it right.
Atmosphere: 4
Food: 1
Service: 4
Mike Ramult
Killer JJ!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gargantuan Sandwich
Nathalia Lopez Cruz
Super fast and convenient. It’s mostly a take-out place, I hardly ever see anyone dining in.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Tom
michele stuckey
The young woman that made my family’s sandwiches gave excellent customer service and had a nice chat while they were prepared. It was Sunday and I had called ahead to make sure I could get there in enough time as the shop was to close at 4pm. Just wanted to send her a big thank you for the sandwiches and I was impressed because she was in there all by herself keeping the shop clean and holding down the fort. Thank you for what you did!
Atmosphere: 5
Food: 5
Service: 5
Keith McCorrison
Hours are wrong here and on Yelp.
Other reviews from months ago say same thing.
Susan Page
One of their managers John is a great dude great service always a smile
Atmosphere: 5
Food: 5
Service: 5
Antonio Neves
I went there first time to try the sandwiches. They are really good, and the giant is really big! There are a lot of places to seat inside and outside.
Atmosphere: 5
Food: 5
Service: 5
Sean L
This is the best Jimmy John’s in 10 milespeople always friendlyfood always
Just showed up for an online order and the door was locked. It’s 430pm. Tried to open the door, realized it was locked, then the person inside just turned off the light and walked away. The sign says they are open until 7…I checked my phone and my order was cancelled. No idea what is going on but super annoying. Especially to have no explanation from the person inside.
Atmosphere: 3
Food: 4
Service: 2
gary lane
Love it!
Atmosphere: 5
Food: 5
Service: 5
P C
I was in the area for an appointment and decided to try this place, so I did a quick pick-up order to bring home. I ordered a #12 Beach Club with no tomato, which is supposed to be turkey, provolone, avocado spread, cucumber, lettuce, and mayo. What did I actually get in my sandwich? No turkey, no avocado spread--the things that make the Beach Club the Beach Club. I got a lettuce, cucumber, and cheese sandwich. Where is the sandwich I paid for? Certainly not here. I know inflation is rough on everyone but it can't be this bad! Ultimately disappointing. If they can't even make the basics of a sandwich right, I see no point in going back. Waste of time and money. At least the pickup was easy.
Food: 1
Zachary Zeiler
Very friendly staff that wants your experience to be just right. They do it and so much more with a very good menu, quality ingredients and professional team.
Atmosphere: 5
Food: 5
Service: 5
Deborah Hastings
It was horrible. I asked for a Tom turkey - it was like eating a lettuce sandwich. I tried it 2 days in a row and it was the same. I would NOT recommend it.
They completely messed my order up it’s like they don’t read the receipt for online orders. I asked for extra vegetables and jalapeños, ranch and spicy ranch. It’s like they didn’t bother to read the receipt and just made it how they wanted to.I was very upset with it.
Atmosphere: 2
Food: 1
Service: 1
A few days ago I ordered online thru the app and placed 4 Subs for take out. When I opened the subs all had 2 thin slices of turkey each for each sub. I called and spoke to the manager don’t know his name. He told me that we weigh our meats by slice, I was like what really…wow and he didn’t even offer to make me another sandwich just straight up BS talk. So not going here again definitely hitting Jersey Mikes tasty and better made sandwiches with more meat. Paying extra meat won’t make the sandwich a lot tastier. So I emailed their franchise about my experience and took their survey, someone from their franchise by the name Karine emailed me back and offered me a free sub when I ordered 4 originally. Even their franchise is cheap to begin with lol. Horrible experience with their franchise as well. Thumbs down all the way with this company for sure!
Food: 1
I ordered the 8” Favorites Hunter’s Club and they gave me a 6” and a half size sandwich with half the roast beef amount and no provolone cheese.
Note: I don’t usually like leaving reviews, and if it was a single incident I would have moved on like I usually do, but it’s been happening on multiple occasions to the point of frustration expecting a hit-or-miss each time I order from here (in a previous order they even managed to give me a ranch chicken wrap with no chicken in it). Most of the employees do a great job on delivering exactly what I ordered, but there’s a few that constantly mess it up.
Edit: After getting on the call with them, the employee I was on the phone with was very friendly and professional and even offered me a credit to make it right.
Atmosphere: 4
Food: 1
Service: 4
Killer JJ!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gargantuan Sandwich
Super fast and convenient. It’s mostly a take-out place, I hardly ever see anyone dining in.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Tom
The young woman that made my family’s sandwiches gave excellent customer service and had a nice chat while they were prepared. It was Sunday and I had called ahead to make sure I could get there in enough time as the shop was to close at 4pm. Just wanted to send her a big thank you for the sandwiches and I was impressed because she was in there all by herself keeping the shop clean and holding down the fort. Thank you for what you did!
Atmosphere: 5
Food: 5
Service: 5
Hours are wrong here and on Yelp.
Other reviews from months ago say same thing.
One of their managers John is a great dude great service always a smile
Atmosphere: 5
Food: 5
Service: 5
I went there first time to try the sandwiches. They are really good, and the giant is really big! There are a lot of places to seat inside and outside.
Atmosphere: 5
Food: 5
Service: 5
This is the best Jimmy John’s in 10 milespeople always friendlyfood always
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Just showed up for an online order and the door was locked. It’s 430pm. Tried to open the door, realized it was locked, then the person inside just turned off the light and walked away. The sign says they are open until 7…I checked my phone and my order was cancelled. No idea what is going on but super annoying. Especially to have no explanation from the person inside.
Atmosphere: 3
Food: 4
Service: 2
Love it!
Atmosphere: 5
Food: 5
Service: 5
I was in the area for an appointment and decided to try this place, so I did a quick pick-up order to bring home. I ordered a #12 Beach Club with no tomato, which is supposed to be turkey, provolone, avocado spread, cucumber, lettuce, and mayo. What did I actually get in my sandwich? No turkey, no avocado spread--the things that make the Beach Club the Beach Club. I got a lettuce, cucumber, and cheese sandwich. Where is the sandwich I paid for? Certainly not here. I know inflation is rough on everyone but it can't be this bad! Ultimately disappointing. If they can't even make the basics of a sandwich right, I see no point in going back. Waste of time and money. At least the pickup was easy.
Food: 1
Very friendly staff that wants your experience to be just right. They do it and so much more with a very good menu, quality ingredients and professional team.
Atmosphere: 5
Food: 5
Service: 5
It was horrible. I asked for a Tom turkey - it was like eating a lettuce sandwich. I tried it 2 days in a row and it was the same. I would NOT recommend it.
Atmosphere: 1
Food: 1
Service: 1
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