krisp is literally walking distance between my house and office, and I would come here 3–4x a week and grab drinks for the office until my last visit. I mistakenly ordered one drink to the wrong location, and instead of them offering a regular like me to just make me a new one, they told me to go to the other location, which was 21 minutes away due to peak hour traffic. Sure, they didn’t have an obligation to make me a drink, but they also lost my business. I switched my orders over to Stereoscope, and they literally appreciate their regulars so much that they left me a handwritten note. Sometimes you have to ask yourself if not remaking one drink is worth losing a regular customer. (pic below is from stereoscope)
edit after your response: do better Krisp. regular or not you guys failed at the customer experience and the girl who told me to go to the other store was not a new employee.
Atmosphere: 3
Food: 5
Service: 3
Shakiba Vafai
Great coffee with a wide variety of options to choose from. The pastries and croissants are always fresh, and I love the ambiance. There’s always a bit of a wait but never too long.
Atmosphere: 5
Food: 5
Service: 5
Manuel Ibo
I got yelled at by an employee for walking into their open cafe — for being five minutes early
Service: 1
Richard Dufty
Amazing spot but all gets ruined by the system they have. You order a coffee online but they don’t start it until you come in and sign your name?! It then takes 10mins minimum from there - making the ordering online a waste of time. Great coffee but sadly not practical
Atmosphere: 3
Food: 4
Service: 1
Daniel Chimenti
I cannot remember what the drink I got was called; it’s not on the menu online. But it was under the non-coffee section. It was good. Tasted like a version of matcha. This is a very busy shop in a busy parking lot
Atmosphere: 3
Food: 4
Service: 5
Emily Torres
Horrible service; wait time is very very very long and it is not organized at all.
I usually order their coffee and an acai bowl since they are close to my office, average food and coffee
Vch
Good experience amd coffee
Atmosphere: 5
Food: 5
Service: 5
Dion Foat
The coffee is great here and the staff is so incredibly kind and helpful. It is always a pleasure to come here, never a bad experience. Could not say a bad thing!
Atmosphere: 5
Food: 5
Service: 5
Maximillian Tomita
Andrew helped me out with my order. He suggested the Breakfast Sandwich since the burrito was sold out. Like he said, I liked it better then a most break fast sandwiches I had.
Atmosphere: 5
Food: 5
Service: 5
I Alexander
Krisp Fresh Living is such a cozy and relaxing spot with amazing drinks like their matcha and pistachio rose latte. The place feels fresh, clean, and perfect for chilling or catching up with friends!
Most staff are quite nice, but one of the guys here was quite rude to me and my friend as we came in towards the end of the open hours.
Atmosphere: 3
Food: 3
Service: 1
jack anderson
I rarely leave bad reviews, but Krisp Fresh Living truly earned this one. The customer service was unbelievably bad. The barista was rude, dismissive, and acted like I was an inconvenience for simply placing an order. They messed up my drink — and when I politely pointed it out, they said “we can’t do anything about it.” Excuse me? No apology, no remake, nothing.
It’s honestly shocking how disrespectful and unprofessional they were. I’ve never been treated so poorly at a coffee shop before. The place might look nice on the outside, but the way they treat paying customers is disgusting.
Avoid this place unless you enjoy being ignored and disrespected. There are way better coffee spots nearby that actually care about customers.
Atmosphere: 1
Food: 1
Service: 1
Spunky Sparky
Ordered via app in the morning, got there 20 min after the expected time. They didn’t have it ready, and had to scrounge to find the order. Said they would make it for free. But then they didn’t. My drink was made well, however it made me late.
Atmosphere: 4
Food: 5
Service: 2
Nick R
All is good except the wait it’s not legit to wait 20-30 min for a latte
Atmosphere: 5
Food: 5
Service: 5
Andy Vu
1. The latte definitely had some flavor of banana! The drink had a nice blend! 2. The spot has fun casual vibes! There is a lot of people in the shop! 3. The staff were friendly and timely with my order! It took less than 10 mins! Note: There are two self-order kiosks!
krisp is literally walking distance between my house and office, and I would come here 3–4x a week and grab drinks for the office until my last visit. I mistakenly ordered one drink to the wrong location, and instead of them offering a regular like me to just make me a new one, they told me to go to the other location, which was 21 minutes away due to peak hour traffic. Sure, they didn’t have an obligation to make me a drink, but they also lost my business. I switched my orders over to Stereoscope, and they literally appreciate their regulars so much that they left me a handwritten note. Sometimes you have to ask yourself if not remaking one drink is worth losing a regular customer. (pic below is from stereoscope)
edit after your response: do better Krisp. regular or not you guys failed at the customer experience and the girl who told me to go to the other store was not a new employee.
Atmosphere: 3
Food: 5
Service: 3
Great coffee with a wide variety of options to choose from. The pastries and croissants are always fresh, and I love the ambiance.
There’s always a bit of a wait but never too long.
Atmosphere: 5
Food: 5
Service: 5
I got yelled at by an employee for walking into their open cafe — for being five minutes early
Service: 1
Amazing spot but all gets ruined by the system they have. You order a coffee online but they don’t start it until you come in and sign your name?! It then takes 10mins minimum from there - making the ordering online a waste of time. Great coffee but sadly not practical
Atmosphere: 3
Food: 4
Service: 1
I cannot remember what the drink I got was called; it’s not on the menu online. But it was under the non-coffee section. It was good. Tasted like a version of matcha.
This is a very busy shop in a busy parking lot
Atmosphere: 3
Food: 4
Service: 5
Horrible service; wait time is very very very long and it is not organized at all.
I usually order their coffee and an acai bowl since they are close to my office, average food and coffee
Good experience amd coffee
Atmosphere: 5
Food: 5
Service: 5
The coffee is great here and the staff is so incredibly kind and helpful. It is always a pleasure to come here, never a bad experience. Could not say a bad thing!
Atmosphere: 5
Food: 5
Service: 5
Andrew helped me out with my order. He suggested the Breakfast Sandwich since the burrito was sold out. Like he said, I liked it better then a most break fast sandwiches I had.
Atmosphere: 5
Food: 5
Service: 5
Krisp Fresh Living is such a cozy and relaxing spot with amazing drinks like their matcha and pistachio rose latte. The place feels fresh, clean, and perfect for chilling or catching up with friends!
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Most staff are quite nice, but one of the guys here was quite rude to me and my friend as we came in towards the end of the open hours.
Atmosphere: 3
Food: 3
Service: 1
I rarely leave bad reviews, but Krisp Fresh Living truly earned this one. The customer service was unbelievably bad. The barista was rude, dismissive, and acted like I was an inconvenience for simply placing an order. They messed up my drink — and when I politely pointed it out, they said “we can’t do anything about it.” Excuse me? No apology, no remake, nothing.
It’s honestly shocking how disrespectful and unprofessional they were. I’ve never been treated so poorly at a coffee shop before. The place might look nice on the outside, but the way they treat paying customers is disgusting.
Avoid this place unless you enjoy being ignored and disrespected. There are way better coffee spots nearby that actually care about customers.
Atmosphere: 1
Food: 1
Service: 1
Ordered via app in the morning, got there 20 min after the expected time. They didn’t have it ready, and had to scrounge to find the order. Said they would make it for free. But then they didn’t. My drink was made well, however it made me late.
Atmosphere: 4
Food: 5
Service: 2
All is good except the wait it’s not legit to wait 20-30 min for a latte
Atmosphere: 5
Food: 5
Service: 5
1. The latte definitely had some flavor of banana! The drink had a nice blend!
2. The spot has fun casual vibes! There is a lot of people in the shop!
3. The staff were friendly and timely with my order! It took less than 10 mins!
Note: There are two self-order kiosks!
Photo: Banana Latte
Atmosphere: 5
Food: 5
Service: 4
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