We had amazing customer service tonight. Our food hot and flavorful, and Julieta was kind and responsive when our food so spicy....so grateful for her and the rest of her team here....we are from out of town, and it's nice to be treated nicely.
Atmosphere: 5
Food: 5
Service: 5
Dawn Fiebiger
I miss ,"Alton Square Plaza is my favorite place.." Bummer that they closed this location.. Closes ones near by,"Is Tustin on Jamboree near Market Place Location and Harvard and Main Street.."
Atmosphere: 5
Food: 5
Service: 5
Dev Patel
A lot of options available and also different flavors.
Atmosphere: 4
Food: 5
Service: 4
Lynnann AKA Grandma
After regrettably consuming 10% of this order of House Special Chicken and egg rolls, the rest is in the garbage and now I’m cooking dinner. Yuck.Arrived secured and then went downhill. Ordered extra sauce but they packaged chicken and rice together. The rice became saturated and inedible. Paid for all white meat; what arrived was not pleasant. The two egg rolls were soaking in grease. You could actually squeeze and get drops of oil; an unpleasant first.Wasted money; regret this experience.
Food: 1
Service: 1
Daniel Gullo
What can you expect from a national chain Chinese restaurant that is usually located in malls and airports?Practically flavorless and greasy Firecracker Chicken, for one. There was about a 1/4 cup of oil floating on top of the chicken, like they didn’t bother to drain it or they used WAY too much. The chicken pieces were more coating/breading than actual meat.The Asian Lettuce Wraps were a disgrace. The lettuce was rotten and wilted. The stir fry mixture had hardly any chicken in it. I was desperately hungry and didn’t have time to re-order or send it back. So, I had to make due with this prison food slop that they sent me.Overall, the only reason I chose this place was because I was stuck in a hotel on a Sunday night and it was one of the few places open. Thoroughly unsatisfying.Don’t waste your time or money.
Atmosphere: 1
Food: 1
Service: 1
Adam Kinowski
We recently ordered a meal from the company directly, however, when they delivered the wrong meal to our family, they never apologized, blamed it on Door Dash, and when we reordered the food, our family waited— and waited… We called to check on the status, never did the company accept responsibility. Never again will we order from them. Such negligence.
Atmosphere: 1
Service: 1
victor xuriarte
Food is fine. Priceced fine. Will keep
Atmosphere: 5
Food: 4
Service: 5
Victor Y.
I ordered a to-go and I bit on a broken glass in the food.Had I bit with the other side, I would have to spent thousands to get my crown replaced. Had I swallowed it, I would have to call an ambulance.
Very happy to see this place open on 4th of July. The lady working the register was very friendly and helpful
Atmosphere: 5
Food: 5
Service: 5
Cheryl L.
Read the reviews before you go to this place!!!! I only just read other reviews that mirrored my experience. The firecracker shrimp was dry and chewy - even worse than old food - definitely not fit to be sold or eaten. Terrible and Awful!Response: Why would I take the time to call you, when clearly you haven't made any improvements from all the prior bad reviews? My goal was simply to warn other customers to stay away from bad food.
Liz N.
I got the drunken noodles, and they weren't bad! I asked for extra spicy, but it wasn't spicy at all. The actual noodles were pretty oily which I didn't love. The mushrooms from the Mongolian beef were super good though! The worker was really nice, but I probably won't be getting the drunken noodles again! There's plenty of seating inside and outside, and parking is easy to find!
Cita S.
I just order thai curry it was so dry, the countener has no divider, you don't even want to eat it waste my $, in pictures looks good i was really suprice i just eat and try the rice i can't eat it toooooo badddd, this will be my 1st and last noo no moreThe place was clean, the place to small to dine in, just one star.i will give 1 star....I also post the foo
Tracy G.
Their wonton soup is amazing. We add extra chicken and it is so good on a cold night or when you're not feeling well and want something filling with protein.
I have a great experience when I come here
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: House Special Chicken
Staff are friendly. Love Julieta she’s amazing
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: House Special Chicken
We had amazing customer service tonight. Our food hot and flavorful, and Julieta was kind and responsive when our food so spicy....so grateful for her and the rest of her team here....we are from out of town, and it's nice to be treated nicely.
Atmosphere: 5
Food: 5
Service: 5
I miss ,"Alton Square Plaza is my favorite place.." Bummer that they closed this location.. Closes ones near by,"Is Tustin on Jamboree near Market Place Location and Harvard and Main Street.."
Atmosphere: 5
Food: 5
Service: 5
A lot of options available and also different flavors.
Atmosphere: 4
Food: 5
Service: 4
After regrettably consuming 10% of this order of House Special Chicken and egg rolls, the rest is in the garbage and now I’m cooking dinner. Yuck.Arrived secured and then went downhill. Ordered extra sauce but they packaged chicken and rice together. The rice became saturated and inedible. Paid for all white meat; what arrived was not pleasant. The two egg rolls were soaking in grease. You could actually squeeze and get drops of oil; an unpleasant first.Wasted money; regret this experience.
Food: 1
Service: 1
What can you expect from a national chain Chinese restaurant that is usually located in malls and airports?Practically flavorless and greasy Firecracker Chicken, for one. There was about a 1/4 cup of oil floating on top of the chicken, like they didn’t bother to drain it or they used WAY too much. The chicken pieces were more coating/breading than actual meat.The Asian Lettuce Wraps were a disgrace. The lettuce was rotten and wilted. The stir fry mixture had hardly any chicken in it. I was desperately hungry and didn’t have time to re-order or send it back. So, I had to make due with this prison food slop that they sent me.Overall, the only reason I chose this place was because I was stuck in a hotel on a Sunday night and it was one of the few places open. Thoroughly unsatisfying.Don’t waste your time or money.
Atmosphere: 1
Food: 1
Service: 1
We recently ordered a meal from the company directly, however, when they delivered the wrong meal to our family, they never apologized, blamed it on Door Dash, and when we reordered the food, our family waited— and waited… We called to check on the status, never did the company accept responsibility. Never again will we order from them. Such negligence.
Atmosphere: 1
Service: 1
Food is fine. Priceced fine. Will keep
Atmosphere: 5
Food: 4
Service: 5
I ordered a to-go and I bit on a broken glass in the food.Had I bit with the other side, I would have to spent thousands to get my crown replaced. Had I swallowed it, I would have to call an ambulance.
Restaurantji Recommends
Very happy to see this place open on 4th of July. The lady working the register was very friendly and helpful
Atmosphere: 5
Food: 5
Service: 5
Read the reviews before you go to this place!!!! I only just read other reviews that mirrored my experience. The firecracker shrimp was dry and chewy - even worse than old food - definitely not fit to be sold or eaten. Terrible and Awful!Response: Why would I take the time to call you, when clearly you haven't made any improvements from all the prior bad reviews? My goal was simply to warn other customers to stay away from bad food.
I got the drunken noodles, and they weren't bad! I asked for extra spicy, but it wasn't spicy at all. The actual noodles were pretty oily which I didn't love. The mushrooms from the Mongolian beef were super good though! The worker was really nice, but I probably won't be getting the drunken noodles again! There's plenty of seating inside and outside, and parking is easy to find!
I just order thai curry it was so dry, the countener has no divider, you don't even want to eat it waste my $, in pictures looks good i was really suprice i just eat and try the rice i can't eat it toooooo badddd, this will be my 1st and last noo no moreThe place was clean, the place to small to dine in, just one star.i will give 1 star....I also post the foo
Their wonton soup is amazing. We add extra chicken and it is so good on a cold night or when you're not feeling well and want something filling with protein.