It was my first time and the lady was very helpful and nice! Can’t wait to come back again!
Atmosphere: 5
Food: 5
Service: 5
Priscilla Law Aquino
One of my fave local poke spots!
Atmosphere: 5
Food: 5
Service: 5
Hiwad Faisal Stanekzai
I love the food here, been coming to this location for 3 years and the service/ food quality has remain unmatched!! Highly recommend
Atmosphere: 5
Food: 5
Service: 5
Angela Lee
Been going here for years since before covid. Super good food and super good service
Atmosphere: 5
Food: 5
Service: 5
Danielle Dooling
Great spot!
Atmosphere: 5
Food: 5
Service: 5
E Green
Nice customer service. Good portion!
Atmosphere: 5
Food: 5
Service: 5
Maryam Juarez
love it here so delicious
Atmosphere: 5
Food: 5
Service: 5
Jerome
The food was okay. Nothing special. The service makes me not want to come back. I was felt rushed during the food selection process and the food was quickly put together. Its like this person wanted to be finished with my order and me as soon as possible.
Normally I have a good experience here, but I am upset with the girl who was doing the first set of toppings after picking out my size (around 12:15pm on November 10). It was very loud inside and I couldn’t hear what she said so i asked “excuse me?” to hear her more clearly. She ignored me and started giving me toppings I didn’t ask for. I thought maybe it was for a different order, so I tried to brush it off. Then, the guy scooping the fish asked what i wanted and showed that my box was the one she put the toppings i never explicitly asked for, so I asked the guy to take out the crab meat and just accepted the other toppings to avoid the hassle. I asked the girl again what she said earlier because it was hard to hear. She spoke very softly and said “mix”. I never explicitly said to give me the mix. She seemed super out of it and seemed to not bother paying attention to what I said when i asked her “excuse me?” when i couldn’t hear her initially. Please make sure you pay attention to what your customers are asking so you don’t dump toppings they never asked for. You can also ask the customer to repeat themselves if you couldn’t hear them, so there is no miscommunication. This girl was blatantly careless. Didn’t care she got me the wrong toppings or bother apologizing and try to fix the mistake. Her mind seemed to be in a different place.
Edit 1: Hi PokeDot, thank you for responding to my concerns quickly. I was wearing a blue jacket, off-white shirt, black business pants, and big tan purse. Maybe you’ll see me in the camera footage past the 12:25PM mark. The worker that got me upset was the one responsible for Step 2 (Choosing our mix). I think she wore glasses. Thank you! I still enjoy your food. Was just really upset by that worker’s severely lack of care and attention.
Atmosphere: 2
Food: 5
Service: 2
Joann Choi
Great food. Lots of toppings and options
Atmosphere: 5
Food: 5
Service: 5
Erica Schrader
Poke Dot it’s always so delicious! My go to pokey@ spot!
loved the food so good will come again
Food: 5
The fish is so fresh and service is top tier!
Atmosphere: 5
Food: 5
Service: 5
It was my first time and the lady was very helpful and nice! Can’t wait to come back again!
Atmosphere: 5
Food: 5
Service: 5
One of my fave local poke spots!
Atmosphere: 5
Food: 5
Service: 5
I love the food here, been coming to this location for 3 years and the service/ food quality has remain unmatched!! Highly recommend
Atmosphere: 5
Food: 5
Service: 5
Been going here for years since before covid. Super good food and super good service
Atmosphere: 5
Food: 5
Service: 5
Great spot!
Atmosphere: 5
Food: 5
Service: 5
Nice customer service. Good portion!
Atmosphere: 5
Food: 5
Service: 5
love it here so delicious
Atmosphere: 5
Food: 5
Service: 5
The food was okay. Nothing special. The service makes me not want to come back. I was felt rushed during the food selection process and the food was quickly put together. Its like this person wanted to be finished with my order and me as soon as possible.
Atmosphere: 4
Food: 3
Service: 2
Restaurantji Recommends
Delina gave exceptional service !! Love the food
Atmosphere: 5
Food: 5
Service: 5
Great spot to come and food quality is awesome !
Atmosphere: 5
Food: 5
Service: 5
Normally I have a good experience here, but I am upset with the girl who was doing the first set of toppings after picking out my size (around 12:15pm on November 10). It was very loud inside and I couldn’t hear what she said so i asked “excuse me?” to hear her more clearly. She ignored me and started giving me toppings I didn’t ask for. I thought maybe it was for a different order, so I tried to brush it off. Then, the guy scooping the fish asked what i wanted and showed that my box was the one she put the toppings i never explicitly asked for, so I asked the guy to take out the crab meat and just accepted the other toppings to avoid the hassle. I asked the girl again what she said earlier because it was hard to hear. She spoke very softly and said “mix”. I never explicitly said to give me the mix. She seemed super out of it and seemed to not bother paying attention to what I said when i asked her “excuse me?” when i couldn’t hear her initially. Please make sure you pay attention to what your customers are asking so you don’t dump toppings they never asked for. You can also ask the customer to repeat themselves if you couldn’t hear them, so there is no miscommunication. This girl was blatantly careless. Didn’t care she got me the wrong toppings or bother apologizing and try to fix the mistake. Her mind seemed to be in a different place.
Edit 1: Hi PokeDot, thank you for responding to my concerns quickly. I was wearing a blue jacket, off-white shirt, black business pants, and big tan purse. Maybe you’ll see me in the camera footage past the 12:25PM mark. The worker that got me upset was the one responsible for Step 2 (Choosing our mix). I think she wore glasses. Thank you! I still enjoy your food. Was just really upset by that worker’s severely lack of care and attention.
Atmosphere: 2
Food: 5
Service: 2
Great food. Lots of toppings and options
Atmosphere: 5
Food: 5
Service: 5
Poke Dot it’s always so delicious! My go to pokey@ spot!
Atmosphere: 5
Food: 5
Service: 5
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