I saw their new mango supreme cake. I bought it, tried at home and it was utmost impressively delicious. Made my day, the mango was tasty. And oh yeah the cashier myca was very professional and welcoming. Lastly the cashier suggested to try the Uber Spanish bread it was excellent and yummy. Definitely coming back
Jojo Dumlao
Good service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Empanada - Individual
Dan Cura
I would say the quality of Red Ribbons cakes have gone so bad. We purchased Ube cake. 1) texture was not the usual Red Ribbon cake known for its smooth and moist texture. The ube cake we purchased was dry and crumbly as if held on the shelf for several days (2) Flavor did not even manifest a patina of ube. The supposed ube cake was sugary with a strong bitter after taste. (3) Packaging: i The cake was sold/packed in a lousy designed box.
We had to throw away the entire cake after one slice. It was awful.
Red isn't what it used to be.
kacy p
I like brownie it so delicious and the people are super nice and the mango cake yum yum
I was having a hard time ordering online to use the $5. Heidi helped me step by step to be able to get it. Thanks
Atmosphere: 5
Food: 5
Service: 5
Eric Duterte
Service was excellent
Parking: Easy to park
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Empanada - Individual, Pancit Palabok Party Platter
kit halili
The staff that helped me were very pleasant and helpful.. Shout out to Eloisa , Heidi and Myca !!! Great service ! Will definitely come back and pass the word !!
Parking: Parking is always available all through out the day.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mango Supreme Dedication Cake, Choco Mocha Crunch, Chicken Empanada - Individual, Pancit Palabok Party Platter, Empanada Beef and Chicken Box of 6 1
Judy Victoria
My family’s favorite place to get pancit palabok, taisan cake , chicken empanadas , choco mocha crunch cake and cakes for all occasions
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Choco Mocha Crunch, Chicken Empanada - Individual, Spicy Chicken Empanada Box of 6 1, Pancit Palabok Party Platter
Bianca Morales
Myca is a very good cashier and she did an excellent job in customer service. I brought cake from the store and she did a fabulous job! ❤️
Atmosphere: 5
Food: 5
Service: 5
Tara
I love this place ? Their empanadas are so good and the service was fast. The workers were very kind too.
My favorite would be the arroz caldo and the lola manager is funny and they’re always fast.
Atmosphere: 5
Food: 5
Service: 5
Maria Cosio
Complaint about their crumbling ube overload cake to the Manager Heide. It was for my dad’s birthday, who loves Ube cake. The response was unbelievable—very poor customer service. Heide’s voice was high during the phone call, and I was asked, “So what do you want me to do? We don’t do refunds!” Not after the refund; I just wanted to ask when the cake was made because it was so dry and crumbled. She said the cake was baked Saturday, and we picked up the cake yesterday, Monday. That explains why it is very dry. She was very rude and wanted me to bring the cake back! Haha! I told her it crumbled when we sliced it. Do you want me to pick it up from the trash? She said, “That’s why you need to slice it with a hot knife!” I never heard of that before! We were given the plastic knife together with the cakes! She said, “Pick up another cake here that matches the amount you got, and bring your receipt!” I read another comment here about her being rude and it is legit. I don’t know why she got the position, but she is not a good representative of the company we loved in the Philippines. I hope the Red Ribbon corporate can read this message. Please train your manager Heide.
Atmosphere: 3
Food: 1
Service: 1
Anonymous 4321
Beware! This filipina staff gave me spoiled empanada, had stomach pain, vomiting, diarrhea after eating their expensive food. Not happy! Go somewhere else! This staff name Sarah gave me a tiny mango cake compared to their “large” cake display. They cheat on their customers. Go somewhere else!
I saw their new mango supreme cake. I bought it, tried at home and it was utmost impressively delicious. Made my day, the mango was tasty. And oh yeah the cashier myca was very professional and welcoming. Lastly the cashier suggested to try the Uber Spanish bread it was excellent and yummy. Definitely coming back
Good service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Empanada - Individual
I would say the quality of Red Ribbons cakes have gone so bad. We purchased Ube cake. 1) texture was not the usual Red Ribbon cake known for its smooth and moist texture. The ube cake we purchased was dry and crumbly as if held on the shelf for several days (2) Flavor did not even manifest a patina of ube. The supposed ube cake was sugary with a strong bitter after taste. (3) Packaging: i
The cake was sold/packed in a lousy designed box.
We had to throw away the entire cake after one slice. It was awful.
Red isn't what it used to be.
I like brownie it so delicious and the people are super nice and the mango cake yum yum
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mango Supreme Dedication Cake, Brownies
I was having a hard time ordering online to use the $5. Heidi helped me step by step to be able to get it. Thanks
Atmosphere: 5
Food: 5
Service: 5
Service was excellent
Parking: Easy to park
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Empanada - Individual, Pancit Palabok Party Platter
The staff that helped me were very pleasant and helpful.. Shout out to Eloisa , Heidi and Myca !!! Great service ! Will definitely come back and pass the word !!
Parking: Parking is always available all through out the day.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mango Supreme Dedication Cake, Choco Mocha Crunch, Chicken Empanada - Individual, Pancit Palabok Party Platter, Empanada Beef and Chicken Box of 6 1
My family’s favorite place to get pancit palabok, taisan cake , chicken empanadas , choco mocha crunch cake and cakes for all occasions
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Choco Mocha Crunch, Chicken Empanada - Individual, Spicy Chicken Empanada Box of 6 1, Pancit Palabok Party Platter
Myca is a very good cashier and she did an excellent job in customer service. I brought cake from the store and she did a fabulous job! ❤️
Atmosphere: 5
Food: 5
Service: 5
I love this place ? Their empanadas are so good and the service was fast. The workers were very kind too.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Micah and Heidi were very helpful during my visit and the service was very fast. I will definitely come back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Brownies
Their staff Mica and Heidi are very friendly.Their customer service is fast. I really love their brownies. I would definitely come back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Empanadas Pork, Chicken Empanada - Individual, Brownies
My favorite would be the arroz caldo and the lola manager is funny and they’re always fast.
Atmosphere: 5
Food: 5
Service: 5
Complaint about their crumbling ube overload cake to the Manager Heide. It was for my dad’s birthday, who loves Ube cake. The response was unbelievable—very poor customer service. Heide’s voice was high during the phone call, and I was asked, “So what do you want me to do? We don’t do refunds!” Not after the refund; I just wanted to ask when the cake was made because it was so dry and crumbled. She said the cake was baked Saturday, and we picked up the cake yesterday, Monday. That explains why it is very dry. She was very rude and wanted me to bring the cake back! Haha! I told her it crumbled when we sliced it. Do you want me to pick it up from the trash? She said, “That’s why you need to slice it with a hot knife!” I never heard of that before! We were given the plastic knife together with the cakes! She said, “Pick up another cake here that matches the amount you got, and bring your receipt!” I read another comment here about her being rude and it is legit. I don’t know why she got the position, but she is not a good representative of the company we loved in the Philippines. I hope the Red Ribbon corporate can read this message. Please train your manager Heide.
Atmosphere: 3
Food: 1
Service: 1
Beware!
This filipina staff gave me spoiled empanada, had stomach pain, vomiting, diarrhea after eating their expensive food. Not happy!
Go somewhere else!
This staff name Sarah gave me a tiny mango cake compared to their “large” cake
display. They cheat on their customers.
Go somewhere else!
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