Red Ribbon Bakeshop

2180 Barranca Pkwy, Irvine
(949) 660-1510

Recent Reviews

Joy C.

They have the best pastries and they are different from the usual bakeries we see here in the US. They have unique choices of Filipino pastry not like the usual baked goods. Great service and the employees are very nice.

R. R.

This is my daughter's favorite cake! She loves this cake so much is the cake she wants every birthday . They also have delicious empanadas, my favorite are the chicken ones.

Rebecca L.

I prepaid for a cake to celebrate my mom's 87th birthday. When I arrived to pick up the cake they sold the cake to someone else!!! Unbelievable- what kind of business sells an item that's been paid for??? In exchange for the quarter sheet cake they offered a round cake and a jelly roll- it's not what my mom wanted and was disappointed by the poor customer service. I considered the mocha cake but none of my relatives liked their mocha cake - the last time I purchased it the cake is half frosting!

RC

Nice little kiosk to get pastries and cakes, especially like the leche flan ube cake.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cake

Helene R.

Service is good but no way I'll buy from them again. I bought cheese ensaymada and when got home to eat them, there is no sugar on top. I called them up to address the issue and they said that that's how they make it. If you're a true Filipino, you very well know that ensaymada has cheese and sugar on top. I paid $20 for a no good snack. Nakakadala. Their cakes are dry and no sugar on ensaymada.

Alfredo Celestino

good service... Mycah & her team is very accommodating... ???

Trina D.

I finally had the chance to visit the Red Ribbon Bakeshop in Irvine! I had previously been to the one in Cerritos when I used to drive that way for work-related activities. The butter mamon is to die for. Their empanadas are great too. My husband and I were on a search for Huy Fong Chili Garlic sauce and were hitting dead ends left and right. We ducked into the Seafood City supermarket by Walmart to see if they had what we were searching for. They did not, but they did have a Red Ribbon and a Jollibee. My husband was getting a little cranky so I bought two chicken empanadas, one for each of us. We sat down in the little food court area and took some bites. I was in heaven. It's been a long time since I've had one of these babies and it was still good. Is it healthy? No. Does it work in a pinch if you're out and about? Yes. I was good and didn't grab any mamon cakes but I like that they are packaged with fun colors nowadays. If you're a fan of Red Ribbon, visit this location for their goodies!

jayde t.

I recently ordered a sampler cake from Red Ribbon's website and I couldn't be happier with my experience. The ordering process was quick and easy, and when I went to pick it up, the staff was incredibly friendly and accommodating. But let's talk about the cake itself - it was absolutely delicious! The texture was so moist and the sweetness level was just right. I particularly enjoyed the mango and Ube flavors - they were both so flavorful and unique. I brought the cake to a party and everyone loved it! Overall, I highly recommend Red Ribbon's sampler cake.

Marques R.

I visited Red Ribbon Bakery in Seafood City, and it was a nice experience. The staff was friendly and accommodating, but what made my visit worthwhile was the dessert I heard so much about. All the baked goods were fresh, flavorful, and beautifully presented. We had ordered the Sampler Cake. The cake had the perfect texture, and the sweetness was just right, not overpowering. I would definitely come back and recommend this bakery to anyone who loves baked goods. Keep up the great work, Red Ribbon Bakery!"

Tram Anh P.

The place is actually a hidden gem inside Seafood City supermarket. Their cakes are so beautiful, but they only have one size and I can't eat the whole big cake then I didn't buy them. I only bought some mamon and ensaimada breads. I like butter mamon and ube one . But ensaimada is little weird taste for me because of the salty from the cheese and the sweet from the bread which are not really perfect pairing. Overall I will come back and buy the big size cake for some special occasions.

Liezl Y.

I've been coming to this location in Irvine for the Chicken Empanadas as they're the best! I would usually come here after 7pm and never I was told that the kitchen is already closed. Usually, the ladies who works here would ask me if I am willing to wait for 15-20 mins, which I didn't mind. I shop at the supermarket while the empanadas are being cooked. Today, I was here at 7:15pm and no more empanadas left. The guy at the front named Charles, who was very rude and badly lacks customer service skills, told me that per policy, they can't cook empanadas anymore as they strictly close the kitchen at 7pm for cleanup. I talked to the assigned manager, Paz Arceaga, who also confirmed this. I was surprised to hear about this kitchen closure at 7pm as in the years I've been coming to this location, I always come after 7pm and still get the ladies who works here cook the empanadas for me. I respect this policy but I hope it will be amended. The store closes at 8pm, so customers expect that the kitchen must be available until closing time or at the latest, half hour before store closes. The main issue in this negative review is not the policy mentioned above. It is the bad manner and unacceptable behavior of this guy named Charles, who works at the front. He was very provoking in his approach and he argued with me about this policy of closing the kitchen at 7pm. His behavior is not appropriate for this kind of job. He could have just explained the policy in a nice way instead of acting rudely. I asked for his full name and he refused to give me his last name because of his privacy concerns and instead, he told me that he doesn't care if I report him to the upper management, which I will certainly do. He also gave me a dirty look. Very arrogant and disrespectful to customers! Did I get an apology from him or his manager? No, not at all! I don't think they were trained properly in customer service. I will never forget this experience and I'm hoping not to see this guy again in this location. I seriously plan to speak with the corporate office about this incident.UPDATE: 4/5/2023Per Customer Care's request, I have reached out to the website provided to submit my complaint and that was 24 days ago as of this write up. Until now, no one from their company nor management has reached out to me regarding my concerns. Indeed, Red Ribbon's management including their staff doesn't value their customers. They don't care and they never will.

Ken Nappier

Very good service, I'd like to go again.

Norman Balza

Filipino cakes pastries and more

Sandra L.

I've always loved the Empanadas from Red Ribbon Bakeshop! I like that the dough is slightly sweet, which is probably not everyone's favorite.I also really like their Cheese Ensaymada, Cheesy Mamon, Mocha Mamon, and Mango Supreme cake. While I like those sweet pastry items, I typically only get the Empanadas. They offer beef, pork, and chicken Empanadas. I haven't been back in a while and stopped by yesterday to find out that they now have a spicy chicken Empanada. I loved it! It's got a kick to it and will be my go-to over the regular chicken Empanada. They are $3.39 for one chicken Empanada. My only gripe about this location, which is located inside Seafood City, is that they often don't have the pork and beef Empanada. I don't know why they never seem to stock enough, but when I ask for it they just say "we don't have it today." It's a bummer because I really like the beef one....With all that said, these Empanadas are great to keep in the fridge and pop into the toaster oven whenever you want that sweet and savory Empanada!

Esther C.

Parking: It's a big parking lot so you won't have a problem finding a spot but it does get busy (due to the market and Jollibee) so you may not be able to find a close spot during peak hours.Cakes: Their cakes are what I come to Red Robbin for. They're not too sweet and they have a great selection. The Mango Supreme is a crowd favorite and the Choco Mocha Crunch is fun with the honeycomb candy on top (which is super sweet as expected). My favorite would have to be the Mocha Roll because I love all things coffee-flavored (and again, it's not too sweet!).Empanadas: I find them delicious - especially heated up! I don't love breading/carbs but their dough is WORTH IT. Not sure if they still have the special but it used to be buy 6, get 1 free.Mamon: Their butter mamons are light and fluffy - I usually stick them in the fridge or eat them right away and have never had an issue with them going bad. They're nice to snack on but I personally never buy them - usually get them from my mother-in-law when she buys a pack.Brownies: If you want a rich, sweet chocolate brownie - you should try these! They are thick and would be too heavy for me if they were sized any bigger. Perfect for anyone with a sweet tooth.Service: The ladies who help me out are usually super friendly and nice.

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